euroflorist.de/enReviews:
141 reviews in the last 12 months387 total reviews
Good
Most relevant positive review
Oct 8, 2023
Verified review
The speed of the delivery was exceptional, precisely as I requested. The recipient was more than pleased and sent me a picture to show how beautiful the flowers were. I had some minor difficulty with a previous order (the flowers and champagne were merely left in front of the recipients' door without knocking or ringing the bell, despite both people being at home) and I emailed Euroflorist to complain. This time the gifts were handed directly to the recipients. This only goes to show that Euroflorist heeds your concerns and attempts to make improvements. Very, very pleased this time.
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Most relevant negative review
Sep 25, 2023
Verified review
I ordered a flower bouquet from your website for my friend’s birthday, but I was very disappointed with the quality of the service. The flower wrapping was not done properly and looked cheap and messy. The birthday card was just a piece of paper with no design or message. I expected a more professional and personalized service from you. Moreover, I did not receive any confirmation or tracking information about my order. I had no idea when or if the flowers were delivered. This made me very anxious and frustrated. I think you need to improve your customer service and communication skills. I hope you will take this feedback seriously and make the necessary changes. Thank you.
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Reviews for euroflorist.de/en
Oct 8, 2023
Verified review
The speed of the delivery was exceptional, precisely as I requested. The recipient was more than pleased and sent me a picture to show how beautiful the flowers were. I had some minor difficulty with a previous order (the flowers and champagne were merely left in front of the recipients' door without knocking or ringing the bell, despite both people being at home) and I emailed Euroflorist to complain. This time the gifts were handed directly to the recipients. This only goes to show that Euroflorist heeds your concerns and attempts to make improvements. Very, very pleased this time.
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Answer by euroflorist.de/en
Oct 9, 2023
Hello,
Wonderful that the flowers convinced you as much as the order process itself. We are happy you are satisfied and thank you for your review as well as your order.
Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
Nov 26, 2023
Verified review
The order process was easy, the only comment I can make is that a tracking number could be added, to allow you an estimate delivery time.
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Answer by euroflorist.de/en
Nov 30, 2023
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Oct 4, 2023
Verified review
Excellent service
Ordered these flowers online for my brother and sister in law in Germany (I’m in UK). Website was easy to use with a good choice. Delivery date was easily selected. On the day of delivery the flowers arrived on time and were a lovely bunch.
If ordering flowers for Germany again in the future I will definitely use euroflorist. Very happy with the whole experience, Thank You.
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Answer by euroflorist.de/en
Oct 5, 2023
Hello,
what a lovely review! We are thrilled to have had the opportunity to convince you of our professional service including the quality of the delivered flowers by our florist. It was our pleasure to help you do the recipient good.
Thank you so much for quickly sharing your experience and for your warm words.
Warm regards,
Customer Service Team Euroflorist
Oct 4, 2023
Verified review
Great service, lovely flowers
Reasonably priced flowers, excellent next day delivery and good customer service. I was contacted by the florist to say that my choice of blooms was unavailable but they would endeavour to provide as good a bouquet as they could. They also offered me 20% off my next purchase. The recipient was delighted with the bouquet. Highly recommend.
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Answer by euroflorist.de/en
Oct 5, 2023
Hello,
It is awesome to read that you were satisfied with the order process and our service. Your warm words are highly appreciated by us and our florist.
Thank you for your order and for taking a moment to share this lovely recommendation.
We cannot wait to be able to serve you again!
Warm regards,
Customer Service Team Euroflorist
Jul 31, 2023
Verified review
This is about the 5th time i have used…Excellent service and quality!
This is about the 5th time i have used the service of Euroflorist and i can highly recommend them. They always deliver ontime and the quality of the flowers and flroists selected whichever country you send from is exceptional. I live in Switzerland and often send flowers abroad and i have not been disappointed.
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Answer by euroflorist.de/en
Aug 31, 2023
Dear Nathan,
It is a pleasure to read that the flowers were to your liking – we hope they also had the desired effect on the recipient.
Thank you for quickly sharing your experience, until next time!
Warm regards,
Customer Service Team Euroflorist
Dec 9, 2023
Verified review
Large, fresh, beautiful bouquet, just as the picture advertised and as was delivered. Arrived on time mid day, so nice not to be delivered by DHL but a nice smiling friendly face. Thank You...I'd like to know the name of the florist in Karlsruhe if possible please.
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Answer by euroflorist.de/en
Dec 11, 2023
sehr geehrte Kunde,
Vielen Dank für Ihre tolle Bewertung und Ihre Bestellung.
Es is uns eine große Freude zu lesen, dass Ihre Blumengrüße, die via DHL versendet wurden, Sie überzeugt haben.
Wir hoffen Ihre nette Geste hat dem Empfänger auch sehr gefallen, vielen Dank für Ihren freundlichen Kommentar.
Herzliche Grüße,
Kundenservice Team Euroflorist
Dec 6, 2023
Verified review
The flowers are beautiful, however they were delivered four days later than the selected date... It was supposed to be delivered on 02.12.2023 and arrived on 0612.2023
I sent a query to Euroflorist on questioning the delay on 05.12.2023 and received no response.
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Answer by euroflorist.de/en
Dec 8, 2023
Hello,
Thank you for your review.
We are very sorry to hear that the flowers were delivered to late.
Our customer service will contact you to find a proper solution.
Warm regards,
Customer Service Team Euroflorist
Dec 11, 2023
Verified review
Excellent service
I love that they use the "local" florist. Gives everyone some work & really cuts on long delivery times & cuts pollution. Flowers were superb & instructions followed. Will never use anyone else for my flower deliveries in Germany
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Answer by euroflorist.de/en
Dec 12, 2023
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Sep 17, 2023
Verified review
The flowers were really beautiful and delivered exactly when we wanted them to arrive. It would have been nice to receive a picture of the flowers when they were dispatched so that we knew what was being delivered.
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Answer by euroflorist.de/en
Sep 18, 2023
Hello,
It is a pleasure to read that the flowers were to your liking – we hope they also had the desired effect on the recipient.
Thank you for quickly sharing your experience, until next time!
Warm regards,
Customer Service Team Euroflorist
Dec 12, 2023
Verified review
Ordered in the morning and delivered 2 hours later just as i asked. Perfect service. Really beautiful flowers just as they promised on there website. Thank you for the excellent service and beautiful flowers
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Answer by euroflorist.de/en
Dec 13, 2023
Thank you for taking a moment to review your experience with us.
It is a huge pleasure to have convinced you of our service and of course that the flowers had the desired effect.
We hope you will be thinking of us when feeling like sending flowers again.
Warm regards,
Euroflorist Customer Service Team
Aug 15, 2023
Verified review
Cannot give opinion as gift has not yet arrived
Cannot give opinion as gift has not yet been delivered and is not due for delivery till 26 august. Also till flowers are delivered I have no idea what they look like and rely on recipient to tell me.
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Answer by euroflorist.de/en
Aug 18, 2023
Dear Customer,
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
Oct 19, 2023
Verified review
Great company
Order was easy to place. I liked the guarantee. 8 like that I was informed when the flowers were delivered. My aunt was thrilled with the flowers. Reasonable prices.
Great company.
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Answer by euroflorist.de/en
Oct 20, 2023
Hello,
Wonderful that the flowers convinced you as much as the order process itself. We are happy you are satisfied and thank you for your review as well as your order.
Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
Aug 7, 2023
Verified review
Most recent order to Germany exceeded expectations. It’s crazy important to me, to be able to help my son and daughter in law celebrate important dates.
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Answer by euroflorist.de/en
Aug 10, 2023
Dear Emcmillan,
Thank you very much for your nice review and for sharing your experience regarding your order.
We are very happy to have convinced you of our service and hope you will be thinking of us when you are thinking of sending flowers again.
Warm regards,
Customer Service Team Euroflorist
Sep 2, 2023
Verified review
The quality and self flower arrangements is wonderful. I always get a response and photo from the recipients telling me how beautiful the flowers are.
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Answer by euroflorist.de/en
Sep 4, 2023
Dear costumer,
What a lovely review! We are thrilled to have had the opportunity to convince you of our professional service including the quality of the delivered flowers by our florist. It was our pleasure to help you do the recipient good.
Thank you so much for quickly sharing your experience and for your warm words.
Warm regards,
Customer Service Team Euroflorist
Aug 11, 2023
Verified review
Very impressive…first timer with you…
Very impressive…first timer with you folks and it was a perfect delivery in every way! I will definitely use you with my future German deliveries!
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Answer by euroflorist.de/en
Aug 15, 2023
Dear George,
Thank you very much for your nice review and for sharing your experience regarding your order.
We are very happy to have convinced you of our service and hope you will be thinking of us when you are thinking of sending flowers again.
Warm regards,
Customer Service Team Euroflorist
Oct 18, 2023
Verified review
The bouquet was beautifully arranged and delivered to a neighbour as requested. I will definitely use their Service again in the future.
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Answer by euroflorist.de/en
Oct 19, 2023
Hello,
Wonderful that the flowers convinced you as much as the order process itself. We are happy you are satisfied and thank you for your review as well as your order.
Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
Nov 11, 2023
Verified review
Wonder flowers
Second time I’ve bought from this company. Beautiful flowers and you get exactly what you pay for. Will be using them for years to come!
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Answer by euroflorist.de/en
Nov 13, 2023
Hello,
What a lovely review! We are thrilled to have had the opportunity to convince you of our professional service including the quality of the delivered flowers by our florist. It was our pleasure to help you do the recipient good.
Thank you so much for quickly sharing your experience and for your warm words.
Warm regards,
Customer Service Team Euroflorist
Oct 7, 2023
Verified review
Perfect service and on time delivery, flowers were presented as shown in photos and of very good quality. Will definitely use again.
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Answer by euroflorist.de/en
Oct 9, 2023
Hello,
Wonderful that the flowers convinced you as much as the order process itself. We are happy you are satisfied and thank you for your review as well as your order.
Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist
Sep 14, 2023
Verified review
On time funeral wreath
On time! Beautiful wreath! Communication of delivery was perfect!
The wreath was prepared like a piece of art.
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Answer by euroflorist.de/en
Sep 18, 2023
Hello,
It is a pleasure to read that the flowers were to your liking – we hope they also had the desired effect on the recipient.
Thank you for quickly sharing your experience, until next time!
Warm regards,
Customer Service Team Euroflorist
Oct 30, 2023
Verified review
Great service great selection of bouquets very happy with the service would definitely use euroflorist again
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Answer by euroflorist.de/en
Oct 31, 2023
Hello,
Wonderful that the flowers convinced you as much as the order process itself. We are happy you are satisfied and thank you for your review as well as your order.
Hopefully, until next time you feel like sending flowers!
Warm regards,
Customer Service Team Euroflorist