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euroflorist.de/en
Reviews:

141 reviews in the last 12 months387 total reviews  

3.80
Good
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Most relevant positive review

Oct 8, 2023
 Verified review
The speed of the delivery was exceptional, precisely as I requested. The recipient was more than pleased and sent me a picture to show how beautiful the flowers were. I had some minor difficulty with a previous order (the flowers and champagne were merely left in front of the recipients' door without knocking or ringing the bell, despite both people being at home) and I emailed Euroflorist to complain. This time the gifts were handed directly to the recipients. This only goes to show that Euroflorist heeds your concerns and attempts to make improvements. Very, very pleased this time.

Most relevant negative review

Sep 25, 2023
 Verified review
I ordered a flower bouquet from your website for my friend’s birthday, but I was very disappointed with the quality of the service. The flower wrapping was not done properly and looked cheap and messy. The birthday card was just a piece of paper with no design or message. I expected a more professional and personalized service from you. Moreover, I did not receive any confirmation or tracking information about my order. I had no idea when or if the flowers were delivered. This made me very anxious and frustrated. I think you need to improve your customer service and communication skills. I hope you will take this feedback seriously and make the necessary changes. Thank you.
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Reviews for euroflorist.de/en

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Feb 12, 2024
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Answer by euroflorist.de/en
Feb 12, 2024
Guten Tag, Ihre kurze Bewertung kommt einen langen Weg. Es gibt immer einen guten Grund Blumen zu versenden, vielen Dank, dass Sie unseren Service genutzt haben um jemanden zu zeigen, dass Sie an ihn/sie denken. Gerne wieder! Herzliche Grüße, Kundenservice Team Euroflorist
Dec 12, 2023
 Verified review
Ordered in the morning and delivered 2 hours later just as i asked. Perfect service. Really beautiful flowers just as they promised on there website. Thank you for the excellent service and beautiful flowers
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Answer by euroflorist.de/en
Dec 13, 2023
Thank you for taking a moment to review your experience with us. It is a huge pleasure to have convinced you of our service and of course that the flowers had the desired effect. We hope you will be thinking of us when feeling like sending flowers again. Warm regards, Euroflorist Customer Service Team
Dec 11, 2023
 Verified review

The florist they picked was top-rate!

The florist they picked was top-rate - absolutely beautiful arrangement!
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Answer by euroflorist.de/en
Dec 12, 2023
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Dec 11, 2023
 Verified review

Excellent service

I love that they use the "local" florist. Gives everyone some work & really cuts on long delivery times & cuts pollution. Flowers were superb & instructions followed. Will never use anyone else for my flower deliveries in Germany
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Answer by euroflorist.de/en
Dec 12, 2023
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Dec 9, 2023
 Verified review
Large, fresh, beautiful bouquet, just as the picture advertised and as was delivered. Arrived on time mid day, so nice not to be delivered by DHL but a nice smiling friendly face. Thank You...I'd like to know the name of the florist in Karlsruhe if possible please.
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Answer by euroflorist.de/en
Dec 11, 2023
sehr geehrte Kunde, Vielen Dank für Ihre tolle Bewertung und Ihre Bestellung. Es is uns eine große Freude zu lesen, dass Ihre Blumengrüße, die via DHL versendet wurden, Sie überzeugt haben. Wir hoffen Ihre nette Geste hat dem Empfänger auch sehr gefallen, vielen Dank für Ihren freundlichen Kommentar. Herzliche Grüße, Kundenservice Team Euroflorist
Dec 7, 2023
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Answer by euroflorist.de/en
Dec 8, 2023
Guten Tag, Ihre kurze Bewertung kommt einen langen Weg. Es gibt immer einen guten Grund Blumen zu versenden, vielen Dank, dass Sie unseren Service genutzt haben um jemanden zu zeigen, dass Sie an ihn/sie denken. Gerne wieder! Herzliche Grüße, Kundenservice Team Euroflorist
Dec 7, 2023
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Answer by euroflorist.de/en
Dec 8, 2023
Guten Tag, Ihre kurze Bewertung kommt einen langen Weg. Es gibt immer einen guten Grund Blumen zu versenden, vielen Dank, dass Sie unseren Service genutzt haben um jemanden zu zeigen, dass Sie an ihn/sie denken. Gerne wieder! Herzliche Grüße, Kundenservice Team Euroflorist
Dec 7, 2023
 Verified review
Always a professional delivered product.
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Answer by euroflorist.de/en
Dec 8, 2023
Guten Tag, Vielen Dank für Ihre tolle Bewertung und dass Sie Ihre Gedanken bezüglich Ihrer Bestellung hier teilen. Es freut uns sehr Sie voll überzeugt zu haben und hoffen Sie denken an uns wenn Sie erneut einen Blumengruß senden möchten. Herzliche Grüße, Kundenservice Team Euroflorist
Dec 2, 2023
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Answer by euroflorist.de/en
Dec 4, 2023
thank you!
Nov 30, 2023
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Answer by euroflorist.de/en
Dec 4, 2023
thank you!
Nov 30, 2023
 Verified review

Is kept informed and the receiver loved it.

I
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Answer by euroflorist.de/en
Dec 1, 2023
Hello, Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers! Warm regards, Customer Service Team Euroflorist
Nov 29, 2023
 Verified review
Ease of ordering, can’t comment on flowers as they are a gift to Germany.
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Answer by euroflorist.de/en
Nov 30, 2023
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Nov 27, 2023
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Answer by euroflorist.de/en
Nov 30, 2023
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Nov 26, 2023
 Verified review
Very prompt delivery! Friendly and everything as ordered
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Answer by euroflorist.de/en
Nov 30, 2023
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Nov 26, 2023
 Verified review
The order process was easy, the only comment I can make is that a tracking number could be added, to allow you an estimate delivery time.
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Answer by euroflorist.de/en
Nov 30, 2023
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Nov 21, 2023
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Nov 20, 2023
 Verified review

Great idea

I like the service in General, I can send flowers to anyone (most places) in the world
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Answer by euroflorist.de/en
Nov 21, 2023
Good Day, Thank you very much for your nice review and for sharing your experience regarding your order. We are very happy to have convinced you of our service and hope you will be thinking of us when you are thinking of sending flowers again. Warm regards, Euroflorist Customer Service Team
Nov 16, 2023
 Verified review
Perfect
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Answer by euroflorist.de/en
Nov 17, 2023
Hello, Thank you for taking the time to review us. We are happy to hear that we could impress you with a fast and fresh delivery and would be happy to welcome you back to our Webshop for future flower greetings. Warm regards, Customer Service Team Euroflorist
Nov 15, 2023
 Verified review

Great!

Thank you for the beautiful experience!❤️
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Answer by euroflorist.de/en
Nov 16, 2023
Hello, Thank you for taking the time to review us. We are happy to hear that we could impress you with a fast and fresh delivery and would be happy to welcome you back to our Webshop for future flower greetings. Warm regards, Customer Service Team Euroflorist
Nov 14, 2023
 Verified review
The product and timely delivery was excellent
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Answer by euroflorist.de/en
Nov 14, 2023
Hello, Wonderful that the flowers convinced you as much as the order process itself. We are happy you are satisfied and thank you for your review as well as your order. Hopefully, until next time you feel like sending flowers! Warm regards, Customer Service Team Euroflorist