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euroflorist.de/en
Reviews:

141 reviews in the last 12 months387 total reviews  

3.80
Good
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Most relevant positive review

Oct 8, 2023
 Verified review
The speed of the delivery was exceptional, precisely as I requested. The recipient was more than pleased and sent me a picture to show how beautiful the flowers were. I had some minor difficulty with a previous order (the flowers and champagne were merely left in front of the recipients' door without knocking or ringing the bell, despite both people being at home) and I emailed Euroflorist to complain. This time the gifts were handed directly to the recipients. This only goes to show that Euroflorist heeds your concerns and attempts to make improvements. Very, very pleased this time.

Most relevant negative review

Sep 25, 2023
 Verified review
I ordered a flower bouquet from your website for my friend’s birthday, but I was very disappointed with the quality of the service. The flower wrapping was not done properly and looked cheap and messy. The birthday card was just a piece of paper with no design or message. I expected a more professional and personalized service from you. Moreover, I did not receive any confirmation or tracking information about my order. I had no idea when or if the flowers were delivered. This made me very anxious and frustrated. I think you need to improve your customer service and communication skills. I hope you will take this feedback seriously and make the necessary changes. Thank you.
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Reviews for euroflorist.de/en

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Oct 7, 2023
 Verified review
Perfect service and on time delivery, flowers were presented as shown in photos and of very good quality. Will definitely use again.
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Answer by euroflorist.de/en
Oct 9, 2023
Hello, Wonderful that the flowers convinced you as much as the order process itself. We are happy you are satisfied and thank you for your review as well as your order. Hopefully, until next time you feel like sending flowers! Warm regards, Customer Service Team Euroflorist
Oct 7, 2023
 Verified review
Excellent service. Beautiful flowers! Great overall experience.
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Answer by euroflorist.de/en
Oct 9, 2023
Hello, What a lovely review! We are thrilled to have had the opportunity to convince you of our professional service including the quality of the delivered flowers by our florist. It was our pleasure to help you do the recipient good. Thank you so much for quickly sharing your experience and for your warm words. Warm regards, Customer Service Team Euroflorist
RS
Richard S.
Tuscaloosa
Oct 6, 2023
 Verified review
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Answer by euroflorist.de/en
Oct 9, 2023
Hello, Lovely that everything went smooth. Your short but expressive review implies full satisfaction, thank you for your time and your order. Warm regards, Customer Service Team Euroflorist
Oct 4, 2023
 Verified review

Great service, lovely flowers

Reasonably priced flowers, excellent next day delivery and good customer service. I was contacted by the florist to say that my choice of blooms was unavailable but they would endeavour to provide as good a bouquet as they could. They also offered me 20% off my next purchase. The recipient was delighted with the bouquet. Highly recommend.
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Answer by euroflorist.de/en
Oct 5, 2023
Hello, It is awesome to read that you were satisfied with the order process and our service. Your warm words are highly appreciated by us and our florist. Thank you for your order and for taking a moment to share this lovely recommendation. We cannot wait to be able to serve you again! Warm regards, Customer Service Team Euroflorist
Oct 4, 2023
 Verified review

Excellent service

Ordered these flowers online for my brother and sister in law in Germany (I’m in UK). Website was easy to use with a good choice. Delivery date was easily selected. On the day of delivery the flowers arrived on time and were a lovely bunch. If ordering flowers for Germany again in the future I will definitely use euroflorist. Very happy with the whole experience, Thank You.
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Answer by euroflorist.de/en
Oct 5, 2023
Hello, what a lovely review! We are thrilled to have had the opportunity to convince you of our professional service including the quality of the delivered flowers by our florist. It was our pleasure to help you do the recipient good. Thank you so much for quickly sharing your experience and for your warm words. Warm regards, Customer Service Team Euroflorist
Oct 2, 2023
 Verified review
Delivery was on time and good quality. Thank you.
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Answer by euroflorist.de/en
Oct 5, 2023
Hello, wonderful that the flowers convinced you as much as the order process itself. We are happy you are satisfied and thank you for your review as well as your order. Hopefully, until next time you feel like sending flowers! Warm regards, Customer Service Team Euroflorist
Oct 2, 2023
 Verified review
nothing to add.
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Answer by euroflorist.de/en
Oct 5, 2023
Hello, Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers! Warm regards, Customer Service Team Euroflorist
Sep 28, 2023
 Verified review
The condition of the flower was very good, delivery was made within the specified time.
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Answer by euroflorist.de/en
Oct 2, 2023
Thank you for taking a moment to review your experience with us. It is a huge pleasure to have convinced you of our service and we hope you will be thinking of us when feeling like sending flowers again.
Sep 27, 2023
 Verified review
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Answer by euroflorist.de/en
Oct 2, 2023
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Sep 26, 2023
 Verified review
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Answer by euroflorist.de/en
Oct 2, 2023
Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers!
Sep 25, 2023
 Verified review
All went as planned, great flowers.
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Sep 24, 2023
 Verified review
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Sep 21, 2023
 Verified review
Flowers and card went to the recipient in time and everything looked great, very happy with the purchase.
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Answer by euroflorist.de/en
Sep 22, 2023
Hello, Lovely that everything went smooth. Your short but expressive review implies full satisfaction, thank you for your time and your order. Warm regards, Customer Service Team Euroflorist
Sep 17, 2023
 Verified review
The flowers were really beautiful and delivered exactly when we wanted them to arrive. It would have been nice to receive a picture of the flowers when they were dispatched so that we knew what was being delivered.
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Answer by euroflorist.de/en
Sep 18, 2023
Hello, It is a pleasure to read that the flowers were to your liking – we hope they also had the desired effect on the recipient. Thank you for quickly sharing your experience, until next time! Warm regards, Customer Service Team Euroflorist
Sep 14, 2023
 Verified review

On time funeral wreath

On time! Beautiful wreath! Communication of delivery was perfect! The wreath was prepared like a piece of art.
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Answer by euroflorist.de/en
Sep 18, 2023
Hello, It is a pleasure to read that the flowers were to your liking – we hope they also had the desired effect on the recipient. Thank you for quickly sharing your experience, until next time! Warm regards, Customer Service Team Euroflorist
Sep 9, 2023
 Verified review
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Answer by euroflorist.de/en
Sep 11, 2023
Guten Tag, Ihre kurze Bewertung kommt einen langen Weg. Es gibt immer einen guten Grund Blumen zu versenden, vielen Dank, dass Sie unseren Service genutzt haben um jemanden zu zeigen, dass Sie an ihn/sie denken. Gerne wieder! Herzliche Grüße, Kundenservice Team Euroflorist
Sep 5, 2023
 Verified review
Perfect, delivered right on time
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Answer by euroflorist.de/en
Sep 6, 2023
Dear Costumer, Lovely that everything went smooth. Your short but expressive review implies full satisfaction, thank you for your time and your order. Warm regards, Customer Service Team Euroflorist
Sep 2, 2023
 Verified review
The quality and self flower arrangements is wonderful. I always get a response and photo from the recipients telling me how beautiful the flowers are.
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Answer by euroflorist.de/en
Sep 4, 2023
Dear costumer, What a lovely review! We are thrilled to have had the opportunity to convince you of our professional service including the quality of the delivered flowers by our florist. It was our pleasure to help you do the recipient good. Thank you so much for quickly sharing your experience and for your warm words. Warm regards, Customer Service Team Euroflorist
Sep 2, 2023
 Verified review
Easy to order from United States. Lovely flowers and gifts.
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Answer by euroflorist.de/en
Sep 4, 2023
Dear costumer, Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers! Warm regards, Customer Service Team Euroflorist
Aug 30, 2023
 Verified review
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Answer by euroflorist.de/en
Aug 31, 2023
Dear customer, Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers! Warm regards, Customer Service Team Euroflorist