euroflorist.de/en- Logo - reviews

euroflorist.de/en
Reviews:

141 reviews in the last 12 months387 total reviews  

3.80
Good
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Most relevant positive review

Oct 8, 2023
 Verified review
The speed of the delivery was exceptional, precisely as I requested. The recipient was more than pleased and sent me a picture to show how beautiful the flowers were. I had some minor difficulty with a previous order (the flowers and champagne were merely left in front of the recipients' door without knocking or ringing the bell, despite both people being at home) and I emailed Euroflorist to complain. This time the gifts were handed directly to the recipients. This only goes to show that Euroflorist heeds your concerns and attempts to make improvements. Very, very pleased this time.

Most relevant negative review

Sep 25, 2023
 Verified review
I ordered a flower bouquet from your website for my friend’s birthday, but I was very disappointed with the quality of the service. The flower wrapping was not done properly and looked cheap and messy. The birthday card was just a piece of paper with no design or message. I expected a more professional and personalized service from you. Moreover, I did not receive any confirmation or tracking information about my order. I had no idea when or if the flowers were delivered. This made me very anxious and frustrated. I think you need to improve your customer service and communication skills. I hope you will take this feedback seriously and make the necessary changes. Thank you.
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Reviews for euroflorist.de/en

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Aug 2, 2023
 Verified review
Fast and reliable service. No complaints whatsoever. I highly recommend it.
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Answer by euroflorist.de/en
Aug 31, 2023
Dear customer, Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers! Warm regards, Customer Service Team Euroflorist
Aug 1, 2023
 Verified review
Great service..
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Answer by euroflorist.de/en
Aug 31, 2023
Dear customer, Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers! Warm regards, Customer Service Team Euroflorist
Jul 31, 2023
 Verified review
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Answer by euroflorist.de/en
Aug 31, 2023
Dear customer, Your short review comes a long way. There is always a good reason to send flowers, thank you very much for having used our service to show a certain someone that you are thinking of him/her. Hopefully, until next time you feel like sending flowers! Warm regards, Customer Service Team Euroflorist
Jul 31, 2023
 Verified review

This is about the 5th time i have used…Excellent service and quality!

This is about the 5th time i have used the service of Euroflorist and i can highly recommend them. They always deliver ontime and the quality of the flowers and flroists selected whichever country you send from is exceptional. I live in Switzerland and often send flowers abroad and i have not been disappointed.
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Answer by euroflorist.de/en
Aug 31, 2023
Dear Nathan, It is a pleasure to read that the flowers were to your liking – we hope they also had the desired effect on the recipient. Thank you for quickly sharing your experience, until next time! Warm regards, Customer Service Team Euroflorist