r2-bike.comReviews:
1,691 reviews in the last 12 months6,683 total reviews
Excellent
TrustmarkValid
Top positive review
Mar 18, 2024
Verified review
En Europa es la mejor tienda donde he comprado. La atención post-venta es de lo mejor, están pendiente de solucionar y responder lo antes posible cualquier inconveniente que se tenga y constantemente mandan mail para saber si algo más requiere.
Lo digo por experiencia propia.
Confío en esta tienda y es mi favorita.
Compro con envío a Chile y Austria y todo llega muy bien embalado.
Además tienen todo las marcas y productos favoritos que me gustan.
Read more
Top negative review
Aug 18, 2023
Verified review
I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
Read more
Reviews for r2-bike.com
8 days ago
Verified review
Report review
8 days ago
Verified review
Report review
9 days ago
Verified review
I like your products, quality, prompt answers fast shipping, overall very happy recommended !
Report review
9 days ago
Verified review
Report review
9 days ago
Verified review
Report review
9 days ago
Verified review
Glad I purchased through them
Everything was excellent, fast delivery and parts exactly as I ordered, really happy and will continue to order from you, thank you
Report review
9 days ago
Verified review
When I ordered my products, they all appeared to be in stock. After some days, it turned out not to be true. I little annoying, but luckily the order could be cancelled and money was refunded promptly.
Report review
Answer by r2-bike.com
9 days ago
Thank you for your feedback. We can send items immediately which are specified as "available from stock". All other status indicate a delivery time from the supplier/manufacturer. You can get more information when you click on the grey info button next the the delivery status.
Your ordered items were shown with a short delivery time. Unfortunately the delivery time was a bit longer than indicated. Items were available again one day after your cancellation. Sorry for the delay and circumstances.
Best regards
r2bike
TK
Tom K.
Tel Aviv-Yafo
9 days ago
Verified review
Report review
9 days ago
Verified review
Very good communication , well informed by email and very fast delivery
Report review
9 days ago
Verified review
Report review
9 days ago
Verified review
Report review
9 days ago
Verified review
Muy buena relación calidad precio. Producto tal y como se especificaba, envío rápido y perfectamente embalado. Les descubrí por casualidad hace ya unos años. Tienen productos que son difíciles de encontrar en España sobretodo a un precio razonable. Lo único que se diferencia respecto al comercio en España es que tienen gastos de envío independientemente del importe del pedido. Compro en otras webs europeas y en práctica habitual.
Report review
9 days ago
Verified review
Report review
10 days ago
Verified review
very simple and great customer service!
Report review
10 days ago
Verified review
Report review
10 days ago
Verified review
Report review
10 days ago
Verified review
Su rapidez en el envío y la comunicación.
Report review
10 days ago
Verified review
Report review
EC
Edi C.
Rijeka
10 days ago
Verified review
Report review
11 days ago
Verified review
Report review