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r2-bike.comReviews

: 4,041Excellent

4.88

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certified since: 10/8/2019
updated on: 8/18/2022
r2-bike.com is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: 10/8/2019
updated on: 8/18/2022
r2-bike.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At r2-bike.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for r2-bike.com

1,360 verified reviews in the last 12 months

4,041 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


5 months ago
This is the best online bike parts supplier I've worked with in the past 3 years. Not only do they offer a vast selection of parts in stock but also offer different shipping options all of which are fairly priced and well timed. During the last months before the start of a racing season, I had to place almost daily orders of bits I had missing or upgrades needed. R2 were always ready to help, offer advise and support and discuss technical alternatives as needed. By far no other supplier comes near R2 - keep up the brilliant service guys
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the most relevant critical review


9 months ago
Customer service was useless. I informed them that one of my order is late (2weeks into the shipment), all they did was tell me to wait another 2 weeks before they can ask DHL. Their competitors once you request an investigation, will open one as soon as they get your request, R2 told me to wait 2 weeks, then wait another 3-5weeks for the investigation. Funny thing was, when I told them about the issue, I had a few more orders that were ordered from R2 before and after I made the order that still has not arrive, and all of those arrived in the estimated time, only this one has not, its been about 48days since my order and they are ignoring it, to force me to wait another 2-3weeks. Their competitors, BikeComponents and BikeDiscount has definitely better customer service and is overall a better shop.
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Reviews for r2-bike.com

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 Verified review
17 days ago
We do not carry many manufacturers and products, but they are well-selected and are preferred by advanced users. On the shop's site, you can sort the items by weight. The shop's original wheels are also one of the attractions of this shop.
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 Verified review
11 days ago
What I really like about r2 is their continued support to sell and send goods at a very competitive price to the UK unlike a lot of other EU business’s. A huge, huge thank you from me to the r2 team for doing this.
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 Verified review
20 days ago
A very good store, in my opinion it has the best information about the products for sale, the manufacturer reference is an example, this information is very important when you choose the products to buy
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 Verified review
9 days ago
I have nothing. Evereything works perfectly, the delivery is incredibly fast. Sometimes bike-dicsount.de has lower prices, but this store has more items "on stock". My favorite store.
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 Verified review
1 month ago 
Nice bikeshop to shop. Good products and nice prices, they have the products what I needed on stock. Quick shipment to Holland in 4 days the pakkage arived.
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 Verified review
16 days ago
Imported SRAM groupset parts into uk. R2-bike excellent service and prices. Even after import duties etc, still cheaper. Brexit still a ball ache, however.
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 Verified review
23 days ago
Fast service and dispatch times. Offers express courier service vey convenient!! Could have more reach stock road wheels and deep aero.
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 Verified review
7 days ago
I wish DHL would deliver the package in Canada instead of handling it over to count the post I know that's out of your guys's control.
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 Verified review
6 days ago
Fast delivery and good selection with fair prices, customer service was top notch andi think that i found my favourite shop:)
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 Verified review
1 month ago
Fantastic customer service! Faultless experience and still cheaper to have shipped to the UK even with the Brexit tax.
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 Verified review
9 days ago
Good communication and response to feedback. They offer DHL Express now to fix the DHL problems.
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 Verified review
1 month ago
It’s a good and trusted shop. Shipping costs to Portugal could be lower, though.
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 Verified review
16 days ago
Ordering from Hungary. Everything works properly. Good packaging. Fast delivery.
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 Verified review
16 days ago
very good prices,quick delivery,items arrived well packaged,recommended
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 Verified review
23 days ago
Did not get harbos and free waterbotle. Shipping was on point as always
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 Verified review
23 days ago
Had exactly what I wanted at a great price. Excellent fast service.
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 Verified review
4 days ago 
Very professional, responsive, fast delivery, I gave them 6 stars
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 Verified review
24 days ago
Fast shipment from Germany. Great package and gummy bear for free
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 Verified review
1 month ago
The items arrived very quickly and according to the description.
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 Verified review
8 days ago
Good price for r8000 derailleurs Came with Goldbear sweets 😋
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