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TrustmarkValid
certified since: Oct 8, 2019
updated on: Mar 28, 2023
r2-bike.com is checked and certified according to the Trusted Shops quality criteria
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Reviews for r2-bike.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Mar 29, 2022
This is the best online bike parts supplier I've worked with in the past 3 years. Not only do they offer a vast selection of parts in stock but also offer different shipping options all of which are fairly priced and well timed.
During the last months before the start of a racing season, I had to place almost daily orders of bits I had missing or upgrades needed. R2 were always ready to help, offer advise and support and discuss technical alternatives as needed.
By far no other supplier comes near R2 - keep up the brilliant service guys
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the most relevant critical review
Aug 2, 2022
El envío con DHL un desastre.
Entro en el enlace del seguimiento que me enviaron al correo y pone que el paquete hace dos días que ya ha llegado.
Llamo a DHL a un número 902 de pago a ver que pasa con mi paquete, sale una locución y me dice que el tiempo estimado de espera es de 5 minutos, cuelgo y busco en internet donde está el centro de DHL más cerca de mi zona, me voy para allá en coche, les digo mi código de seguimiento y me dicen que el paquete está en un kiosco cerca de mi zona, pone que han pasado por mi casa y no había nadie, MENTIRA porque hemos estado en casa, y me dicen que han tenido que dejar en el buzón un aviso diciendo donde está el paquete, (EN EL BUZÓN NO HABIA NINGÚN AVISO)
Menos mal que me dio por ir al centro de mensajeria de DHL, si no me quedo sin paquete porque no habría sabido donde estaba.
Encima yo en mis datos de R2-Bike tengo mi móvil puesto, y me dijeron que R2-Bike no había facilitado mi número de móvil y no me podían llamar.
Vamos, un desastre.
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Reviews for r2-bike.com
Verified review
6 days ago
It took 12 days from placing the order to its arrival, but that’s due to the idiocy that is Brexit, not the company. I chose the cheap delivery option (DHL) , if you’re in a hurry you might want to try the UPS option (shipping is clearly explained on the website). Otherwise, great prices and service!
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Verified review
8 days ago
The order confirmation and event notification automation surrounding an order from r2bike second to none. They are the best. Everything from the copy to the item details on the product pages and the cookie behavior is great on their website.
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Verified review
Mar 13, 2023
I order regularly from r2-bike, I can usually find what I want, pricing is competitive, orders are usually sent next day and are always accurate & well packaged without a lot of plastic.
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Verified review
Feb 27, 2023
Best E-bikeshop in EU, no doubt!
Have done a lot of purchases and always fast delevery. Never experienced error with my order and prices are exellent.
Keep up the good work 👍🚴♀️🥇
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Verified review
7 days ago
Super quick delivery. It took 5 working days to receive package. Only local delivery company did not call as they where at my door one morning. That is a bit shame
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Verified review
Mar 9, 2023
Very nice webshop, incredible choice of quality components and tools. High level of service and transparent, adequate follow up.
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Verified review
Maybe if you can have a some sort of loyalty rewards for your frequent customers to have their personal discount upon check out.
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Verified review
So wird kaufen spass ! einfach, schnell , bestellt am Freitag, Lieferung am Montag 10:00 mit goodies , super , danke !!
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Verified review
R2 bike’s is the best website for cyclists.
Because of the high quality products and the detailed product descriptions.
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Verified review
Mar 7, 2023
real stock items, competitive prices and above all sweets, with a little gift that will be great in my torrid summer
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Verified review
Ampio catalogo, ottimi prezzi, peccato che alcune volte i ricambi siano disponibili dopo alcuni mesi
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Verified review
9 days ago
Tarifs bien placés, bon choix de produits et expédion rapide et soignée.
100% satisfait
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Verified review
Mar 1, 2023
As usual, perfect customer service. Patience. Excellent delivery.
Overall 10/10.
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Verified review
7 days ago
A wide variety of goods at normal prices. Fast delivery. Good communication.
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Verified review
Mar 6, 2023
Great pricing and fast delivery.
Very quick to respond to emails and helpful.
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9 days ago
Great service and communication, quick delivery to the UK as always.
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Mar 1, 2023
Low price, perfect packaging, delivery in Italy in the shortest time.
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Mar 9, 2023
Very good choice of goods and quick and seamless shipping.
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Mar 7, 2023
Envoi rapide avec suivi tarifs corrects excellent service
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Verified review
Mar 4, 2023
Good assortiment and nice pices. Delivery fast and good
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