This is the best online bike parts supplier I've worked with in the past 3 years. Not only do they offer a vast selection of parts in stock but also offer different shipping options all of which are fairly priced and well timed.
During the last months before the start of a racing season, I had to place almost daily orders of bits I had missing or upgrades needed. R2 were always ready to help, offer advise and support and discuss technical alternatives as needed.
By far no other supplier comes near R2 - keep up the brilliant service guys
El envío con DHL un desastre.
Entro en el enlace del seguimiento que me enviaron al correo y pone que el paquete hace dos días que ya ha llegado.
Llamo a DHL a un número 902 de pago a ver que pasa con mi paquete, sale una locución y me dice que el tiempo estimado de espera es de 5 minutos, cuelgo y busco en internet donde está el centro de DHL más cerca de mi zona, me voy para allá en coche, les digo mi código de seguimiento y me dicen que el paquete está en un kiosco cerca de mi zona, pone que han pasado por mi casa y no había nadie, MENTIRA porque hemos estado en casa, y me dicen que han tenido que dejar en el buzón un aviso diciendo donde está el paquete, (EN EL BUZÓN NO HABIA NINGÚN AVISO)
Menos mal que me dio por ir al centro de mensajeria de DHL, si no me quedo sin paquete porque no habría sabido donde estaba.
Encima yo en mis datos de R2-Bike tengo mi móvil puesto, y me dijeron que R2-Bike no había facilitado mi número de móvil y no me podían llamar.
Vamos, un desastre.
It took 12 days from placing the order to its arrival, but that’s due to the idiocy that is Brexit, not the company. I chose the cheap delivery option (DHL) , if you’re in a hurry you might want to try the UPS option (shipping is clearly explained on the website). Otherwise, great prices and service!
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8 days ago
The order confirmation and event notification automation surrounding an order from r2bike second to none. They are the best. Everything from the copy to the item details on the product pages and the cookie behavior is great on their website.
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Verified review
Mar 13, 2023
I order regularly from r2-bike, I can usually find what I want, pricing is competitive, orders are usually sent next day and are always accurate & well packaged without a lot of plastic.
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Feb 27, 2023
Best E-bikeshop in EU, no doubt!
Have done a lot of purchases and always fast delevery. Never experienced error with my order and prices are exellent.
Keep up the good work 👍🚴♀️🥇
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Verified review
7 days ago
Super quick delivery. It took 5 working days to receive package. Only local delivery company did not call as they where at my door one morning. That is a bit shame
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Mar 9, 2023
Very nice webshop, incredible choice of quality components and tools. High level of service and transparent, adequate follow up.
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