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r2-bike.com
Reviews:

2,017 reviews in the last 12 months7,175 total reviews  

4.85
Excellent

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Valid

Includes Buyer Protection
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Most relevant positive review

Mar 18, 2024
 Verified review
En Europa es la mejor tienda donde he comprado. La atención post-venta es de lo mejor, están pendiente de solucionar y responder lo antes posible cualquier inconveniente que se tenga y constantemente mandan mail para saber si algo más requiere. Lo digo por experiencia propia. Confío en esta tienda y es mi favorita. Compro con envío a Chile y Austria y todo llega muy bien embalado. Además tienen todo las marcas y productos favoritos que me gustan.

Most relevant negative review

Aug 18, 2023
 Verified review
I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
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Reviews for r2-bike.com

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Jun 25, 2024
 Verified review
- When the status of the item is "stock" the item truly is in stock. There has been cases when the item status at he web pages is stock but the delivery time is something like a week until the item is truly in stock. - Quite fast delivery even though I did not choose express delivery. - Not too expensive shipping costs. - Good selection of parts. -
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Jul 3, 2024
 Verified review

Great service, good prices

Great service, very responsive costumer support. Orders are typically sent the same day, sometimes the following day. It was easy to change the order because an item was out of stock. Could have cheaper EU delivery rates, but it is acceptable given the prices of the items and the delivery times.
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9 days ago
 Verified review

Weight information from R2 Website simply win it

Quick smooth website, very user friendly and the best from R2 is the weight information of each part that weigh properly proved by picture. Also delivery has been improved a lot. What could be better maybe to add more shoes product? to bring in more new brands such as recon cassette
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MW
Martin W.
Höllviken, Sverige
Jul 3, 2024
 Verified review

All in all a great store!

Great selection of products that are presented in a detailed an informative way and on top of that really good prices. On top of that the purchase and delivery process has always worked smoothly for me so I rate R2 as the best company in the business.
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12 days ago
 Verified review

Very happy

The information on the website was precise and clear. I only wished I'd had been all also available in English or other languages and didn't have to use the translator. The delivery was fast and precise. Absolutely no regrets.
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Jun 29, 2024
 Verified review
I live in Cyprus so I have 3 sites that I order from bike24 bike components and you guys.And I always choose you cus you have the lowest-priced shipping at 7.5 euros and its actually arrives fast
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13 days ago
 Verified review
R2BIKE has great combination of gravel groupsets at reasonable prices. They also have available the best products in the market. I love being able to sort items by weight ! Thanks so much
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Jul 10, 2024
 Verified review
great products and price, but bear in mind you will pay import duties (and handling fee) upon receipt in UK. This can often make the items more expensive than buying in UK.
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Jul 5, 2024
 Verified review
Fantastic value, extensive range of components, majority of parts are either in stock or available very soon, very good shipping rates, fast dispatch.
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8 days ago
 Verified review
Prix correct,par contre une semaine pour répondre à une question!!!! Désolé mais c'est un peu long ,des efforts à faire de ce côté là, cordialement.
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Jun 24, 2024
 Verified review

Best online bike shop

All products received fast and matched descriptions. Competitive prices. Component weights and possibility to sort by it adds a bonus point!
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12 days ago
 Verified review

Best for cyclist !!

You get what you see .. in quality, price and delivery time .. no possible problem at all . One of the best sites for cycling customers.
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Jul 1, 2024
 Verified review

I liked everything

I liked the easiness of ordering the items bought. In addition their customer support was outstanding. The whole experience was awesome!
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Jun 29, 2024
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One of my favorite bike shops

Quickly responded to my emails. Great prices. Reasonably fast shipping. I always check here first for bike parts.
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Jul 3, 2024
 Verified review

Great customer service

Team @ R2 Bike are busy, yet always respond to emails. They hold a good stock & always do utmost to deliver.
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7 days ago
 Verified review
Very good visibility of all the specs, transparent delivery and returns policy. My goto site for bike parts.
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9 days ago
 Verified review

Perfect service.

The service has been fantastic, fast and I got my stuff in a perfect condition! I really recommend R2BIKE!
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JG
Jesus G.
España
Jun 25, 2024
 Verified review
Me encanta comprar en esta tienda. Tienen todos los caprichos que me gustan. Siempre rápido en los envíos.
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DL
12 days ago
 Verified review
Professional service The only cycling component shop who has photo with the real weight of the product
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6 days ago
 Verified review

Reliable shop

Reliable and serious shop with competitive prices Communication and delivery always precise!
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