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r2-bike.com
Reviews:

1,831 reviews in the last 12 months6,897 total reviews  

4.85
Excellent

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Certified since: Oct 8, 2019
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r2-bike.com fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Mar 18, 2024
 Verified review
En Europa es la mejor tienda donde he comprado. La atención post-venta es de lo mejor, están pendiente de solucionar y responder lo antes posible cualquier inconveniente que se tenga y constantemente mandan mail para saber si algo más requiere. Lo digo por experiencia propia. Confío en esta tienda y es mi favorita. Compro con envío a Chile y Austria y todo llega muy bien embalado. Además tienen todo las marcas y productos favoritos que me gustan.

Top negative review

Aug 18, 2023
 Verified review
I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
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Reviews for r2-bike.com

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4 days ago
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Schnelle Lieferung und alles OK
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4 days ago
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Great prices, super fast delivery!
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4 days ago
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Great and very prompt service!
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4 days ago
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RH
Rick H.
Rickenbach
4 days ago
 Verified review

Fast!

Fast, no problems and competitive on price. All good.
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4 days ago
 Verified review

wrong item and no reply

I've bought from R2bike few times. However this time I was sent incorrect items, has email R2bike about it and no reply for close to a week. They did reply a question I post of an item however, no reply whatsoever regarding my wrong item order.
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Answer by r2-bike.com
4 days ago
Thank you for your feedback. We receive hundreds of emails every day due to the high season for cycling worldwide. We will check your claim and come back to you as fast as possible. We apologize for the waiting time and thank you for your patience. Best regards r2bike
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6 days ago
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Tarif intéressant et envoi rapide
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6 days ago
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Excellent 👌

Fast shipping , good price , great website
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6 days ago
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