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r2-bike.com
Reviews:

1,899 reviews in the last 12 months6,985 total reviews  

4.85
Excellent

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Valid

Includes Buyer Protection
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Most relevant positive review

Mar 18, 2024
 Verified review
En Europa es la mejor tienda donde he comprado. La atención post-venta es de lo mejor, están pendiente de solucionar y responder lo antes posible cualquier inconveniente que se tenga y constantemente mandan mail para saber si algo más requiere. Lo digo por experiencia propia. Confío en esta tienda y es mi favorita. Compro con envío a Chile y Austria y todo llega muy bien embalado. Además tienen todo las marcas y productos favoritos que me gustan.

Most relevant negative review

Aug 18, 2023
 Verified review
I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
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Reviews for r2-bike.com

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Molto bene
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6 days ago
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very poor service….no phone number

very poor service….no phone number , no hot line , and no answer to email contact . in few words if something goes wrong with your order you are in a mess ………
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Answer by r2-bike.com
5 days ago
Thank you for your feedback. According to the tracking you should get your parcel today. It's peak of the season. We get hundreds of incoming emails everyday. We ask for your patience. Thank you and best regards r2bike
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JR
Joao R.
Palmela
6 days ago
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Excellent product and very fast and efficient service
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Fast delivery, everithing super
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Arjen K.
Noordwijk
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