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r2-bike.com
Reviews:

2,372 reviews in the last 12 months7,751 total reviews  

4.85
Excellent

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Valid

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Most relevant positive review

Mar 18, 2024
 Verified review
En Europa es la mejor tienda donde he comprado. La atención post-venta es de lo mejor, están pendiente de solucionar y responder lo antes posible cualquier inconveniente que se tenga y constantemente mandan mail para saber si algo más requiere. Lo digo por experiencia propia. Confío en esta tienda y es mi favorita. Compro con envío a Chile y Austria y todo llega muy bien embalado. Además tienen todo las marcas y productos favoritos que me gustan.

Most relevant negative review

Jan 14, 2024
 Verified review
Bad experience When I booked the order it showed the watches were available and will ship in 1-3 days. After the 4th day I contacted the store and they tell me that the watches are no available and they are no clear when they would be available. This is not a good way to do business.
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Reviews for r2-bike.com

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Latest first
Jan 27, 2024
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Jan 27, 2024
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Jan 27, 2024
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Sharp prices & great handling.

Sharp priced & great handling.
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Jan 26, 2024
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Jan 26, 2024
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Jan 26, 2024
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Excellent shop
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Jan 26, 2024
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Items ordered always takes longer to arrived than expected and promised. Other trusted sites takes 7-10days only. CRC & Wiggle takes only 4-5days. Improve on that pls.
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Answer by r2-bike.com
Jan 26, 2024
Thank you for your feedback. Shipping times and prices are quite complicate. There are a lot of aspects to be considered. I try to explain a bit. We state on our website a delivery time of 1-4 weeks for international orders. For our shipments we use DHL Premium. It's the fastest DHL option after DHL Express. The shipping time can vary because of limited capacities of air flights. That means the delivery time from door to door is 2 weeks and the next time it will be 4 weeks. A variation is possible. If your order from CRC or Wiggle was delivered between 4-5 days, it's an express delivery. These companies subsidise your shipping costs. This is great for the customer, but in terms of economic issues rather bad. If you check the CRC, Wiggle website they only ship in the UK anymore. The first named reason is: "rising international air freight costs". https://crc.egain.cloud/kb/CRC_EN/content/Prod-19425/Why-cant-I-place-an-order-outside-the-UK I try to say to that we all cook with water only. If you get your order super fast without paying for it, it means you maybe pay more elsewhere (mainly products) or the company subsidise your shipment. In case of Wiggle/CRC it seems this wasn't a good idea. If you need your order faster, we offer an DHL Express service for you. Unfortunately only with upcharge. Any questions? Don't hesitate and send us an e-mail to support@r2-bike.com. Thank you for reading. Best regards r2-bike
Jan 25, 2024
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Numero one.
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Jan 25, 2024
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Great customer experience!
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Jan 25, 2024
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Really fast shipping, 3 days in within Europe! Good prices.
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Jan 25, 2024
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Jan 25, 2024
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Everything is excelent💪
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Jan 25, 2024
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Excellent!
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Jan 24, 2024
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Fast shipment of the order. Ultra-fast delivery inside EU. Big difference compared to the rest of the on-line bike stores in Germany.
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Jan 24, 2024
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Jan 24, 2024
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Excellent
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Jan 24, 2024
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Jan 24, 2024
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Jan 24, 2024
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Everything is OK!
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Jan 24, 2024
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