r2-bike.com

Reviews:

Thank you for your feedback. The ordered item was shown with a short delivery time from our supplier. Unfortunately our supplier has postponed the delivery date. The item is available again and your order has been already shipped. We apologize for the delay. Best regards r2bike

Thank you for your feedback. Your order has been sent in time and was delivered sucessfully. If you have any problems with your order please send an e-mail to support@r2-bike.com. We will help you. Best reards r2bike

Thank you for your feedback. Your ordered item was available from our supplier. This status was shown on our website. Due to the easter holidays there was a small delay. We apologise for the circumstances. Your order is already on it's way to you. Best regards r2bike

Thank you for your feedback. We inform you about the delivery status regularly by email. I just sent you the status by email again. If you would like to change your order please reply directly to the status email. Thank you and best regards r2bike

Thank you for your feedback. Please take care about the delivery dates we give to you during the shopping process. Only items which are shown as "available from stock" are ready to ship immediately. If you have options within an item to choose please take care that the several options can have different delivery dates. One of your ordered items was already sold out weeks before your order. We expect the delivery in the next days and will inform you about the shipping status. Thank you for your understanding. Best regards r2bike

We clearly communicate on our website it's possible that DHL handover the parcel to a partner outside of Germany. Best regards r2bike

Thank you for your feedback. Unfortunately there was a delay due to the easter holidays here in Germany. We apologize for the delay. Your order is already on it's way to you. Best regards r2bike

Thank you for your feedback. We unfortunately had delays from our supplier. We apologise for the circumstances. Best regards r2bike

Thank you for your feedback. Please check your tracking regularly. DHL didn't meet you at home. The parcel is now ready for pick up at a DHL service point. Thank you r2-bike

Thank you for your feedback. Unfortunately our supplier postponed the delivery date. This caused a delay. Your order has been already sent. Sorry for the delay. Best regards r2-bike

Thank you for your feedback. One of the ordered items had a longer delivery date as expected. We apologise for the waiting time. Your order is now ready and we will ship it immediately. Sorry again for the circumstances. Best regards r2-bike

Thank you for your feedback. We're sorry that the product didn't work. One of my colleagues is already in contact with you to solve the problem. Best regards r2-bike

Thank you for your feedback. Please check your details carefully during the checkout process. The item was in stock at the time of your order, but not in the quantity you ordered. If you order a larger quantity than we have in stock, the shop will inform you several times during the order process that not all items are in stock and give you a delivery time for the total quantity. Thank you for your understanding r2-bike

Thank you for your feedback. We carefully checked your pictures. You've got the correct product. If it don't fit your frame you can send it return. All informations for a return are available here: www.re-bike.com/return Best regards r2-bike

Thank you for your feedback. I will contact you by e-mail. We don't have your described problem with other customers. Maybe we find a solution for your problem. Best regards r2-bike