r2-bike.comReviews:
1,629 reviews in the last 12 months6,600 total reviews
Excellent
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Top positive review
Mar 18, 2024
Verified review
En Europa es la mejor tienda donde he comprado. La atención post-venta es de lo mejor, están pendiente de solucionar y responder lo antes posible cualquier inconveniente que se tenga y constantemente mandan mail para saber si algo más requiere.
Lo digo por experiencia propia.
Confío en esta tienda y es mi favorita.
Compro con envío a Chile y Austria y todo llega muy bien embalado.
Además tienen todo las marcas y productos favoritos que me gustan.
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Top negative review
Aug 18, 2023
Verified review
I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
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Reviews for r2-bike.com
2 days ago
Verified review
When I ordered my products, they all appeared to be in stock. After some days, it turned out not to be true. I little annoying, but luckily the order could be cancelled and money was refunded promptly.
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Answer by r2-bike.com
2 days ago
Thank you for your feedback. We can send items immediately which are specified as "available from stock". All other status indicate a delivery time from the supplier/manufacturer. You can get more information when you click on the grey info button next the the delivery status.
Your ordered items were shown with a short delivery time. Unfortunately the delivery time was a bit longer than indicated. Items were available again one day after your cancellation. Sorry for the delay and circumstances.
Best regards
r2bike
5 days ago
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6 days ago
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Great prices
Bought a pair of r8000 ultegra pedals their great also great shipping bought Thursday arrived monday or Tuesday.
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BP
božidar p.
slowenia
7 days ago
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They put a lot of effort into a product they didn't have in stock. Fast information and delivery.
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7 days ago
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13 days ago
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Fair
convenient, fair costs, fast response
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Apr 26, 2024
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Un article sur les 7 n'est plus de stock.. alors qu'il était de stock à la commande.. donc rien n'est expédié 😔.. et pourtant commande payée.. j'attends..
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Apr 25, 2024
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Apr 25, 2024
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Apr 24, 2024
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Lors de la commande le matériel est dispo et une fois le paiement effectué, plus de dispo et pas de date de livraison !!
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Answer by r2-bike.com
Apr 26, 2024
Thank you for your feedback. The ordered item was shown with a short delivery time from our supplier. Unfortunately our supplier has postponed the delivery date. The item is available again and your order has been already shipped. We apologize for the delay.
Best regards
r2bike
Apr 21, 2024
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Answer by r2-bike.com
Apr 23, 2024
Thank you for your feedback. Your order has been sent in time and was delivered sucessfully. If you have any problems with your order please send an e-mail to support@r2-bike.com. We will help you.
Best reards
r2bike
Apr 21, 2024
Verified review
All good.
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MV
Marc V.
Bekkerzeel
Apr 20, 2024
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RP
Roland P.
ENTREVAUX
Apr 20, 2024
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INSPIRING
Broad choice ; good product information ; successful shipping.
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Apr 18, 2024
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Apr 17, 2024
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Apr 17, 2024
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Apr 17, 2024
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Nice Work!
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Apr 15, 2024
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Apr 14, 2024
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