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Top positive review
Mar 18, 2024
Verified review
En Europa es la mejor tienda donde he comprado. La atención post-venta es de lo mejor, están pendiente de solucionar y responder lo antes posible cualquier inconveniente que se tenga y constantemente mandan mail para saber si algo más requiere.
Lo digo por experiencia propia.
Confío en esta tienda y es mi favorita.
Compro con envío a Chile y Austria y todo llega muy bien embalado.
Además tienen todo las marcas y productos favoritos que me gustan.
I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
I wanted to bring to your attention an issue with my recent order of a Garmin Tactix 7 AMOLED. My account has been debited for the purchase, however, UPS has not yet received the package.
I have reached out to r2-bike.com via email regarding this matter but have not received any response. I would appreciate it if you could look into this issue and provide me with an update on the status of my order.
I am a satisfied customer, that's why I order constantly from r2-bike
1.the price of the parts is the same as on other sites but
the transport fee is cheap compared to other b24, BC or bike discount
2.the short delivery time is very good !!!
3.DHL moves very well, the package arrives quickly
4.there are reduced parts with a small discount, which is what matters
5.I am a satisfied customer, that's why I order pieces every week
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3 days ago
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4 days ago
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4 days ago
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they sent the parcel with incomplete address, wrong telephone # of receiver, so after 10 days I need to go myself to DHL to collect the parcel.
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