r2-bike.comReviews:
1,658 reviews in the last 12 months6,640 total reviews
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Top positive review
Mar 18, 2024
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En Europa es la mejor tienda donde he comprado. La atención post-venta es de lo mejor, están pendiente de solucionar y responder lo antes posible cualquier inconveniente que se tenga y constantemente mandan mail para saber si algo más requiere.
Lo digo por experiencia propia.
Confío en esta tienda y es mi favorita.
Compro con envío a Chile y Austria y todo llega muy bien embalado.
Además tienen todo las marcas y productos favoritos que me gustan.
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Top negative review
Aug 18, 2023
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I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
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Reviews for r2-bike.com
Jan 1, 2024
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Dec 29, 2023
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Too much time to deliver the items.
I’ve made two purchases and both of them took more than 2 weeks to be delivered (from Germany to Portugal🤦🏻)!
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Answer by r2-bike.com
Jan 2, 2024
Thank you for your feedback. We are sorry for the long waiting time. DHL is super busy especially around christmas. Unfortunately there are delays possible. According to the tracking your parcel will be delivered very soon.
Best regards
r2-bike
Dec 25, 2023
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Confezionamento da migliorare. I cuscinetti erano inseriti in scatola in ordine sparso, col rischio di perdersi. Avrei preferito almeno una busta sigillata
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Dec 22, 2023
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The Price of the pack of Continental GP5000
Very good price and fast and good packaging
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Dec 15, 2023
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Δεν έχω παραλάβει ακόμη
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Answer by r2-bike.com
Dec 28, 2023
Thank you for your feedback. Please check our given tracking information regularly. The parcel was already in the country of destination at the moment of your review. If you have any questions to the status of your tracking we are happy to help. You can send us an e-mail to support@r2-bike.com
Thank you in advance
Best regards
r2-bike
Dec 11, 2023
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Dec 10, 2023
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Didn’t receive the order yet to rate it.
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Answer by r2-bike.com
Dec 11, 2023
Thank you for your feedback. It's easy to review your order once you've received your parcel.
Best regards
r2-bike
Dec 9, 2023
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Dec 6, 2023
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Dec 4, 2023
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Dec 2, 2023
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Dec 2, 2023
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Dec 1, 2023
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Good selection of relevant parts, good prices and fast delivery.
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Nov 21, 2023
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Nov 19, 2023
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Nov 16, 2023
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the transport was a bit slow
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Oct 17, 2023
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Oct 10, 2023
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Oct 10, 2023
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