r2-bike.com- Logo - reviews

r2-bike.com
Reviews:

1,300 reviews in the last 12 months6,027 total reviews  

4.87
Excellent

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Certified since: Oct 8, 2019
The Trustmark indicates trustworthy online retailers.
r2-bike.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Feb 26, 2023
 Verified review
I made a mistake in my order and emailed a correction and it was fixed without fuss which was awesome. It would be good to get a delivery provider that gave a more in depth international tracking like you get with fed ex.

Top negative review

Aug 18, 2023
 Verified review
I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
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Reviews for r2-bike.com

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12 hours ago
 Verified review
Great products and pricing. Customer Service was very helpful. The only negative was that I couldn't get Amazon Pay to work so I had to pay a fee for PayPal instead. Also, the addressing to USA was a little confusing so I wasn't sure if my package would show up. It sat in the DHL Los Angeles warehouse for 10 days and then my mail carrier knocked on my door with the package right after I emailed Customer Service to check if my address was correct.
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MP
miklos p.
gardony, HU
13 hours ago
 Verified review

Customer focus

I like the fast, patient and expert customer service. Besides the wide assortment.
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20 hours ago
 Verified review
Greitai paruošia užsakymus!
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21 hours ago
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22 hours ago
 Verified review
Not a lot the service was excellent and the quality of goods matched what I was looking for.
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22 hours ago
 Verified review
DHL Shipment lasts to long. 6-10 working days.... It`s a pain
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NK
22 hours ago
 Verified review
Super bike shop
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JV
Jan V.
Gelting
23 hours ago
 Verified review
Perfect 👌👌👌
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23 hours ago
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23 hours ago
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23 hours ago
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2 days ago
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La co ubicación es excelente, todos son muy amables y siempre buscan la mejor manera de satisfacer al comprador, aún en las situaciones más insólitas. Compro desde Chile y todo llega muy bien empacando y protegido. Y por supuesto, la mejor variedad de productos (incluso algunos que solo ahí he encontrado), aún precio muchas veces inmejorable. Muchas gracias!
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2 days ago
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2 days ago
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2 days ago
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2 days ago
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2 days ago
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Nice products!!

Beautiful products, many references and always a fast service! I recommend this site to all lovers of beautiful equipment!!
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2 days ago
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2 days ago
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2 days ago
 Verified review
Very fast shipping. Maybe they could improve their warehouse information, but even with that, the answer very quickly and the shipments are done very fast.
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