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Top positive review
Jan 8, 2024
Verified review
Oh man....................what a wonderful shop.
I have been buying quality items for my motorcycles and motorcycle travels since soon after the shop existed.
So great selection.
It would be hard to say would should be bettered.
But sometimes when I have been fond of a product for years, it suddenly disappears.
It would be great if Louis was better at leaving these products on the site and if non-available, point in directions of what could replace this product.
Maybe also more motorcycle model specific items to fit such as bash plates, luggage racks, crash bars, bar rizers, seats, footpegs etc. etc.
I will get back.
;-)
Har handlet en del på Louis men det er sidste gang jeg handler hos jer mit intercom er forsvundet i posten og jeg kan hverken få svar på hvad der skal ske hvor længe jeg skal vente på at få mine penge eller et nyt sent kan simpelhen ikke være rigtigt at det kan tag mig 23 min at finde ud af hvad der er sket med pakken med et opkald men i har ikke kunne find ud af det på 12 dage jeg sender jer en e-mail med bekræftelse fra postnord at den er forsvundet det kan i heller ikke bruge til noget og når man ringer til j’ers kundeservice kan man heller ikke få noget hjælp hverken med hvad der skal ske eller hvor længe man sksl vente på svar
Previously, if I bought over a certain amount, shipping was free. unfortunately this option was removed some time ago.
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Feb 12, 2024
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Jeg modtog en stor papkasse med en MEGET lille i, det var spild af resurser .
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Feb 2, 2024
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Nice store.
I particularly like the large selection in the store.
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Feb 1, 2024
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Nemt og bekvemt
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Feb 3, 2024
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Feb 3, 2024
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Feb 2, 2024
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Jan 26, 2024
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Feb 17, 2024
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Items were missing from one of the deliveries, and the replacement that was sent as follow-up was not the correct item.
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Jan 25, 2024
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Not the fastest, but ok....Transport pricing for small products are to high.
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Answer by louis-moto.dk
Jan 25, 2024
Thank you for your review.
We would love to be able to process deliveries from Hamburg to Denmark much more quickly.
Unfortunately, the average delivery time is somewhat longer than for deliveries within Germany.
With regard to postage costs, an order for a lower value of goods is always worth considering (and perhaps such an order may then be expanded).
Greetings from Hamburg - Your Detlev Louis Team
Feb 10, 2024
Verified review
Takes ages to get your money back in a return case!!
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Answer by louis-moto.dk
Feb 10, 2024
Thank you for your review.
We usually take a few days to process a return and in your case an automated refund via PayPal within two days after completion of the return process.
For further questions, we kindly ask you to contact us directly either via service@louis.de or tel:088741105.
Your Louis Team
Feb 10, 2024
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Jul 22, 2023
Verified review
Both webshop and the shop I visit in…
Both webshop and the shop i visit in Flensburg has a wide selection and the items are of good quality.
I have had one single issue with faulty delivery and the return proces of that, which took a while to solve. Language barriers did not make it better :)
But all in all I am satisfied.
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Sep 17, 2023
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Det er fint at handle der, men lidt træls når det skal retur, kunne godt tænke mig at man bare kunne køre evt til forretningen i Flensborg feks,
Indpakning ikke ok kæmpe kasse til 2 små ting, kunne være sendt i en konvolut
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Oct 2, 2023
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Super fast delivery, but with a missing item.
Ordered a Simpson Venom with pin lock included. But the pinlock lens was missing.
Contacted Louis and the was super fast to send me the missing item.
Super nice website 👍🏻
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Jul 22, 2023
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Lidt for høj priser i forhold til andre hjemmesider.. men hurtig fremsendelse af varer
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