louis-moto.dk

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Thank you for your rating, if you need our help we are also reachable by email at: service@louis.de

Dear Bianca , Thank you for your message. We will get this article 10024873 this week, and will send it to you. The rest has been sent to you separately. If you have any further questions, please do not hesitate to contact us via e-mail or under the telephone number you find below. Thank you in advance. Best regards Besma Loucif / Servicecenter Detlev Louis Motorrad-Vertriebsgesellschaft mbH Rungedamm 35 21035 Hamburg Managing Directors: Joachim Grube-Nagel, Sven Karlstedt, Christian Meierhans Register court: AG Hamburg HRB 134260 --------------------------------------------- From: bibss@live.dk To: bibss@live.dk Subject: Channel review (louis-moto.dk) Date: 13.05.2024 bibss@live.dk bibss@live.dk Seller rating 3 bestilt online bestillingen virker ikke til at være styr på. bestilte 3 ting. 2 af dem ankom men den ene var ikke komplet. den 3. ting hører jeg intet om så har en følelse af de har glemt alt om den. frem over kører jeg personligt i butikken efter det jeg skal bruger der virker de til gengæld super venlige og hjælpsomme.. Current comment from bibss@live.dk, 13/05/2024 14:37 Review details Created at 13/05/2024 14:37 Edited at Channel louis-moto.dk Reference 2417022-882596 Transaction date 13/05/2024 14:33 Event

Thanks for your opinion . Please send us the wrong product back for refund . Sorry for the inconvenience .

Thank you for your review. Unfortunately, your order resulted in 3 direct deliveries from different Louis shops (we had no stock left in our main warehouse in Hamburg). One parcel obviously never arrived, we would like to apologise for this. We will contact you again directly to find a solution for this case. Greetings from Hamburg - Your Detlev Louis Team

Thank you for your review. We usually take a few days to process a return and in your case an automated refund via PayPal within two days after completion of the return process. For further questions, we kindly ask you to contact us directly either via service@louis.de or tel:088741105. Your Louis Team

Thank you for your review. We would love to be able to process deliveries from Hamburg to Denmark much more quickly. Unfortunately, the average delivery time is somewhat longer than for deliveries within Germany. With regard to postage costs, an order for a lower value of goods is always worth considering (and perhaps such an order may then be expanded). Greetings from Hamburg - Your Detlev Louis Team

Dear Mr. Tonning, thank you for your review. We will get in contact with you directly. Your Louis Team

Thanks for your opinion . You can send us the wrong product back for refund . Please contact us by email to help you to find the right product . Service@louis.de

Thank you very much for your evaluation. We ordered the missing parts from the supplier after receiving your first email but unfortunately failed to inform you - we apologise! The parts should also arrive in the course of this week. We will forward them to you as soon as we receive them. Your Louis Team

Thank you for your review. We are very sorry for the obvious wrong delivery. Our customer service will correct the stock in question a second time, but you could certainly risk a second order right now. The case was somewhat confusing; mixed stocks had resulted from an error. Greetings from Hamburg - Your Detlev Louis Team