Review summary
Customers consistently highlight fast shipping and quick delivery times, as well as competitive pricing that offers good value for money. The support team receives praise for being helpful, responsive, and professional, quickly addressing concerns and resolving issues efficiently. Communication is described as clear, prompt, and informative, particularly regarding order updates and problem resolution. Packaging is noted for being secure and ensuring damage-free deliveries. Additionally, the shop is valued for its wide selection and the availability of unique or hard-to-find products. The team is also commended for effectively handling order mistakes, payment issues, returns, and customs matters with minimal hassle. A few customers have mentioned experiencing shipping delays due to courier-related issues.
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How Trusted Shops prevents fake reviewsReviewsEASY-surfshop.com
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Verified
I had a problem with the payment transaction for my order.
Even thou there where only one sail left of the one I ordered, the order still remained reserved for me, until the transaction payment went through some days later.
Verified
Everything went perfectly well - easy to order - fast shipment - good price.
Reply from EASY-surfshop.com
Thanks a lot! 😊
Great to hear everything went smoothly from ordering to delivery, and that the price hit the mark too 🌊
Wishing you plenty of great sessions and perfect conditions out there! 🤙
Verified
Great products and service. Fast and secure delivery and always some really good offers.
My starting point when buying windsurf gear online.
Reply from EASY-surfshop.com
Thank you for 5 stars! 🏄♂️
Awesome to hear we’re your go-to spot for windsurf gear 🤙
Wishing you epic sessions and perfect wind out there!
Verified
I ordered and received a windsurf sail, and everything was made fast, and I was notified at every stage of the order and transportation.
Reply from EASY-surfshop.com
Thanks a lot!
Great to hear everything went fast and you were kept in the loop all the way 🌊
Wishing you awesome sessions and perfect wind out there!
Verified
Very professional treatment of my order. Fast delivery and reliable delivery Service.
Reply from EASY-surfshop.com
Thanks a lot for your kind words 😊
Great to hear everything was handled professionally and delivered quickly without any issues 🌊
Wishing you awesome sessions out there 🤙
Verified
It's the first time I have bought something with you and now I know I can trust completely so I will buy more things from now on.
Reply from EASY-surfshop.com
Thanks a lot! 🌊
Great to hear your first experience went so well and that you can count on us 🤙
We’ll be here whenever you need more gear!
Wishing you awesome sessions and perfect conditions out there!
Verified
Very good and complete webshop for the watersporter. Ordered several windsurf stuff in the past years, board, 2 sails and other quiver. Transport to the Netherlands is very quick and safe.
Verified
Superbe shop with excellent advisors that are very passionate and always ready to help you via WhatsApp 😎
Reply from EASY-surfshop.com
Thanks a lot!
Awesome to hear the team made a great impression and was there to help when needed 😎
Wishing you strong winds! 🌊
Verified
Perfect contact, direct response to shipping date changes, great service !
Reply from EASY-surfshop.com
Thanks a lot! 😊
Awesome to hear the communication and service were on point, especially with the shipping updates 🌊
That’s exactly how we like to keep things running 🤙
Verified
Very clear and professionnal, feeling of confidence
Why didn’t send my board direectly to me ? 10 days from you to me by all ?
Reply from EASY-surfshop.com
Thank you very much for your kind words and trust. 😊
The board was located in our supplier’s warehouse, so first we needed to bring it to our warehouse for quality check and safe preparation before shipping it to you. The estimated delivery time of 10–15 working days was indicated on the product page and also confirmed in our private message communication.
Thank you once again for your patience and understanding.
Verified
Good service- as always and some of the best prizes in Europe Jacob Carstensen Denmark
Reply from EASY-surfshop.com
Thank you for your opinion Jacob 🌊
Awesome to hear everything was on point once again and that the prices stand out too 🤙
Wishing you perfect conditions out there!
Verified
Thank you Easy Surf for your service to my order for an EXOCET foil board windsurf. Very good information and I will give you the feedback for the delivery. Thank you Easy surf for your serious and take care to take the time to answer at the client.
Verified
A truly reliable and friendly windsurfing shop!
I am a windsurfer from Japan, and I have purchased boards and sails from this shop that are not available in Japan.
The staff are always kind, quick to respond, highly professional, and their advice is always accurate.
The packaging is careful, and shipping to Japan is smooth.
I can place orders with complete peace of mind.
Thanks to this shop, I am able to enjoy the latest gear on my local lake.
I would highly recommend this shop to windsurfers all over the world.
To all the staff—thank you very much.
I will definitely continue to shop here!
Reply from EASY-surfshop.com
Wow, arigato for the amazing words! 🙏🌊
We’re super stoked to hear our gear is riding the wind and waves all the way to Japan 🤙. It means a lot that you trust us with your sessions, and we’ll keep bringing the latest boards and sails so you can enjoy every breeze on your local lake. Big thanks for spreading the stoke worldwide — can’t wait to keep riding this journey with you! 🏄♂️🌍
Verified
Excellent job. Easy to buy, shipment and products perfect.
Reply from EASY-surfshop.com
Thank you for your opinion!
Great to hear your order fits your expectations 🤙
Wishing you strong winds this season! 🌊
Verified
Excelent advices, all i received it is good quality
Reply from EASY-surfshop.com
Thanks a lot! 😊
Great to hear the advice was helpful and that everything you received met your expectations in terms of quality 🌊
Wishing you awesome sessions and plenty of great days on the water! 🤙
Verified
Smoothly tun
Everything runs smoothly , from advise on how to to deal with the web-site order in case of small issues, to product prices , to delivery. Pitty you are not based in Greece to pay u a visit.
Keep it up.
Verified
Enjoyed very much my purchase experience
Reply from EASY-surfshop.com
Thanks a lot! 😊
We're thrilled to hear you enjoyed your shopping experience with us 🌊
That’s exactly the kind of feedback that keeps us motivated 🤙
Wishing you awesome sessions!
Verified
Great customer support team , very responsive via their chat channel. I already placed 3 orders to Easy Surf.
Easy Surf was able to find a very fast and fair solution out of the box.
Thank you to the entire team.
Verified
I like the perfect packaging of delicate goods!
Reply from EASY-surfshop.com
Thanks a lot! 😊
Great to hear the packaging hit the mark, we know how important it is when delicate gear is travelling 🌊
Wishing you awesome sessions 🤙
Verified
Great service, easy process
I've never imported anything from Poland to the UK before, so for anybody else in the UK thinking of doing the same, the item cost £430 and HM customs charged me £111.