Review summary
Customers consistently highlight the fast delivery times, high-quality products that match descriptions, and competitive pricing as major positives. The wide range and variety of products available is often mentioned as a key advantage, and items are well-packaged to meet expectations. Customer service stands out as excellent, professional, and friendly, with the team going above and beyond to resolve any issues quickly. Communication is clear and prompt, with regular updates and responsive answers to queries. Returns and refunds are described as easy and hassle-free, even for international orders. Some customers note occasional delivery delays depending on location or stock. There are also mentions of import duties and a desire for more special offers.
This text was automatically created by an AI system from user reviews.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsEASY-surfshop.com
(9)
(2)
(2)
(41)
(636)
Verified
Ok guys no worries you did pretty pretty good.
The product was simply not available anymore here, with no more production planned by f-one.
The price was amazing too.
Reply from EASY-surfshop.com
Thanks so much for the awesome feedback! 💙🙌
We're glad we could help you find the F-ONE gear that was no longer available locally, and at a great price too! 😎
Enjoy your gear and have some amazing sessions on the water! 🌊🤙
Verified
Great experience with EasySurfShop! Even though the item wasn't in stock, they were incredibly fast: they ordered it from their supplier and delivered it to me in Italy in just 5 days from Poland. Excellent communication and support throughout the entire process. Highly recommended!
Reply from EASY-surfshop.com
Thanks so much for the fantastic review! 😊
We're stoked we could get the gear to you so quickly, even though it wasn't in stock, and that our communication made the whole process smooth 🤙
Thanks for your recommendation and trust. Wishing you epic sessions and hope to see you back soon! 🏄♂️
Verified
Outstanding service
Excellent experience with Easy Surf Shop. The paddle board arrived very well packaged and in perfect condition. I had a small issue with the pump pressure gauge, and their customer service was outstanding — quick response, very polite, and they sent a replacement without any hassle. Everything was handled smoothly and professionally. Highly recommended!
Reply from EASY-surfshop.com
Thanks a lot for such an awesome review! 🤙
Great to hear everything arrived in perfect condition and that we could sort the issue quickly and smoothly 🏄♂️
Really appreciate the recommendation!
Wishing you awesome season!
Verified
Good job!
The webshop has a lot of quality gear. Also appreciate the swift handling of the orders and the updates of delivery status along with fast delivery.
Reply from EASY-surfshop.com
Thanks so much for your lovely review! It means a lot to our team! Wishing you endless fun and amazing adventures on the water. See you again at EASY-surfshop! 🌊
Verified
Sempre tutto perfetto
Ormai sono un cliente affezionato ho sempre avute esperienze ottime molto precisi seri e reattivi su ogni esigenza che mi si è presentata nelle spedizioni sempre accurate e imballo perfetto cosa da non poco.
Reply from EASY-surfshop.com
Grazie di cuore per la fiducia che continui a darci! 💙
A presto per il prossimo ordine e tante splendide sessioni in acqua! 🌊🤙
Cross-market review
Verified
Cross-market review
Wide range of equipment and efficient advice before purchase, relatively fast shipping, convenient return - I had to use it once, but indeed it was hassle-free! I recommend!
Automatically translated from Polish
Reply from EASY-surfshop.pl
Thank you for the recommendation and such a specific opinion! 💙🙌
We are glad you appreciate our range of equipment, advice, and hassle-free return process.
See you at your next purchases and successful sessions! 🌊🤙
Automatically translated from Polish
Verified
A good transaction
I buy a board with delivery for France.
Everything was clear and the board arrived with no trouble and very well packaged.
Reply from EASY-surfshop.com
Thanks so much for the great review! 💙🙌
We're happy everything went smoothly and your board arrived safely in France, well protected and ready for action! 📦
Enjoy your new board and have some amazing sessions on the water! 🌊🤙
Verified
Like: grande varietà di prodotti, ricerca semplice, assistenza in linea top, velocità di spedizione
You can do better: prezzi un pochino alti, qualche offerta speciale in più sarebbe gradita, specie per chi acquista più volte. Anche la velocità di aggiornamento delle pagine può essere migliorata..
In generale ottimo !
Reply from EASY-surfshop.com
Grazie mille per la tua recensione così dettagliata! 😊
Siamo davvero felici che tu abbia apprezzato la nostra selezione, l'assistenza e la spedizione 🚀 Grazie anche per i suggerimenti: li prendiamo molto sul serio e lavoriamo costantemente per migliorare, sia con offerte speciali che con le prestazioni del sito.
Grazie per la fiducia e ci auguriamo di rivederti presto. Buone sessioni in acqua! 🌊🤙
Verified
Excellent (!!!) customer service!
Had some extra requests for my order. tge customer service was reacting within seconds & they were able to fix everything in a friendly, professional and fast way. I’m really thankful and amazed by that, its a rare thing nowadays!
A big THANK YOU!!!
Reply from EASY-surfshop.com
Wow, thank you so much for this incredible review! 🙏✨
Reading feedback like this truly makes our day. We're delighted we could help with your special requests and make everything smooth and stress-free 🤝
Thank you for your trust and kind word, we wish you amazing sessions and can't wait to welcome you back! 🌊🤙
Cross-market review
Verified
Cross-market review
Two deliveries of two of the same products, one fast because it was in the store, the other slow but okay because I already had the first one. I ordered an ION neoprene bikini and it is really good, tested on bigger waves.
Automatically translated from Polish
Reply from EASY-surfshop.pl
Thank you for the great review! 🌞
We're glad everything arrived without issue and that the ION neoprene bikini performed well even on bigger waves 🌊
We wish you many more successful sessions and only good conditions on the water! 🤙
Automatically translated from Polish
Verified
Loved it guys! wouldnt hesitate to get another from you guys! Even with import duty, delivery was great and cost was really decent!
Reply from EASY-surfshop.com
Thanks a million! It means a lot to us! Enjoy your new gear and have an awesome time on the water! 🌊🤙 We'd love to see you back at EASY-surfshop anytime!
Verified
They have most quality brands to a good price. Their customer service is excellent- answering right away and really offer the best support when you have questions or want to change an order.
Easy is really a reliable company h the hat I can recommend
Reply from EASY-surfshop.com
Thank you so much for this fantastic review! 💙
It means a lot to hear that you value our selection, prices, and customer support 🌊
Thanks for your trust and recommendatio! We're always here whenever you need us. Have an amazing time on the water! 🤙☀️
Verified
couldn't do anything better great service
couldn't do anything better. great service ,delivery and tracking was excellent great discounted price will definitely shop again soon
Reply from EASY-surfshop.com
Wow, thank you for such amazing feedback! 💙
We're thrilled that everything from our service and delivery to tracking and prices exceeded your expectations! ✨
We can't wait to welcome you back for your next order. Enjoy your gear! 🤙
Verified
Great communication, I would have said great price but I got hit for a large import tax to the uk so won’t purchase again.
Reply from EASY-surfshop.com
Thank you for your honest feedback! 💙 We're glad you appreciated our communication. We understand that import charges can be frustrating. However, before processing your order, we informed you about the additional taxes and customs fees applicable to UK deliveries and asked for your confirmation. You agreed to proceed, so these charges were communicated in advance.
As the UK is outside the EU, our prices exclude VAT, and local import charges are beyond our control. We appreciate your feedback and hope you'll consider shopping with us again! 🙏
Cross-market review
Verified
Cross-market review
Everything is OK. Boom and starter rope are fine, fast shipping and well packed. Boom is a bit heavy for its size but acceptable.
Automatically translated from Polish
Reply from EASY-surfshop.pl
Thank you for the review!
We hope the equipment will perform great in action and the extra grams won't take away the fun of surfing! 😉
Wishing you only successful sessions and see you at EASY-surfshop! 🌊🤙
Automatically translated from Polish
Cross-market review
Verified
Cross-market review
Tabou Rocket Board
The product was packaged so well that I barely found the included fin. Everything arrived without damage, and delivery updates were continuous.
Automatically translated from Polish
Reply from EASY-surfshop.pl
Thank you for the great review! 💙🙌
We are glad that the Tabou Rocket arrived without damage and the delivery updates were continuous. We secure the fin in such a way that it won't get damaged during transport, even if sometimes it's harder to find! 😄
We wish you many successful sessions on your new board! 🌊
Automatically translated from Polish
Verified
I m vwry satisfied for every report about my order and the time that it will take to have what i bought , i felt a bit dissapointed when you told me that some of the stuff is in warehouse and it will take 10 to 15days till you have ., thats because its my first time im buying from shops from another country i guess .
Reply from EASY-surfshop.com
Thanks a lot for your honest feedback!
Great to hear you felt well informed and updated throughout the order 🤙
Really appreciate your patience and wishing you awesome sessions once everything is on the water! 🌊
Cross-market review
Verified
Cross-market review
Great service, they make sure everything is fulfilled. Despite my mistake in the order, everything was delivered thanks to the efficient response and flexibility from easysurf. 5/5
Automatically translated from Polish
Reply from EASY-surfshop.pl
Huge thanks for the 5/5! ⭐
We're glad we managed to quickly handle the change and bring the order to a happy conclusion 💪😊
Thanks for the trust, wishing you only great sessions on the water! 🌊🏄
Automatically translated from Polish
Cross-market review
Verified
Cross-market review
Bag as Described
The bag is as described, well crafted. Having additional questions, the lady on the helpline provided a comprehensive answer. I recommend it.
Automatically translated from Polish
Reply from EASY-surfshop.pl
Thank you for the recommendation! 💙
We are glad the bag met expectations, and our service could clear up all doubts 😊🙌
May the bag serve you for a long time! 🌊🤙
Automatically translated from Polish
Cross-market review
Verified
Cross-market review
Successful Purchase
Successful purchase, professional advice and the mast as it should be, probably worth the extra cost.
Automatically translated from Polish
Reply from EASY-surfshop.pl
Thank you for the great review! 💙🙌
We're glad our advice helped in your choice and that the mast meets expectations! 😊
May it serve well for many seasons. Fair winds! 💨🤙
Automatically translated from Polish
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Cross-market reviews
Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating for EASY-surfshop.com
4.83
Excellent3,318 reviews
since Jun 30, 2015
Contact
Visit websiteAbout
At EASY-surfshop boundless dedication to watersports like windsurfing, kitesurfing and SUP continues. Company that was founded in year 2000, in developing country Poland, now expands it's territory fo...
This company has linked Trusted Shops profiles.