EASY-surfshop.comReviews:
338 reviews in the last 12 months2,433 total reviews
Excellent
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Top positive review
Aug 21, 2023
Verified review
Better would be to respect the delivery time expectation. so that 3-10 days is not two or three weeks .
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Top negative review
Dec 6, 2023
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Customer care mostly absent,
improve knowledge of digital payments, and relative installment.
Reduce delivery cost absolutely.
Price are good.
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Reviews for EASY-surfshop.com
Mar 1, 2024
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Exceptional service!
Exceptional customer service, as always! I'd like to especially thank Donia for her patiance with all my queries and questions back and forth prior purchase.
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Answer by EASY-surfshop.com
Mar 5, 2024
Thank you so much! Donia will be over the moon to hear your kind words. We're all about making sure your experience rocks, so if you ever need anything else, don't hesitate to reach out. We're here to help!. Cheers! EASY-surfshop Team
Feb 8, 2024
Verified review
Transport damage quickly solved by sending a new board
Board was damaged during transport, but was quickly solved by sending another board
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Answer by EASY-surfshop.com
Feb 9, 2024
Thank you for your feedback. We're glad we could assist you. We always strive to help every customer.
Your satisfaction is our top priority. Wishing you good winds :) Cheers! EASY-surfshop Team
Feb 15, 2024
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Speed of delivery, information abut the process and tracking, fair price
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Answer by EASY-surfshop.com
Feb 23, 2024
Thank you for your feedback! We're glad you're happy with your purchases at EASY-surf shop. Your satisfaction is our priority. If you have any questions or suggestions, feel free to reach out. Thanks for choosing us!
Feb 7, 2024
Verified review
Je recommande !!!
Bonne communication, envoi rapide et commande conforme. Je recommande !
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Answer by EASY-surfshop.com
Feb 23, 2024
Thank you for your recommendation. We wish you great fun with your new equipment from EASY-surfshop.
Feb 13, 2024
Verified review
big sold about a wing, fast shipping
big sold about a wing gaastra 4.2. delevery very quick (4 days!).
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Answer by EASY-surfshop.com
Feb 23, 2024
Thank you for your opinion. We always try to make sure you can enjoy your new equipment as quickly as possible. We wish you good winds.
Mar 2, 2024
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Quick response and shipment.
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Answer by EASY-surfshop.com
Mar 22, 2024
Thank you for your positive review!
Mar 1, 2024
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Feb 26, 2024
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Feb 25, 2024
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FP
Fabrizio P.
Roma
Feb 20, 2024
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Feb 20, 2024
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Feb 19, 2024
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Feb 17, 2024
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Feb 15, 2024
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Feb 8, 2024
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Jan 5, 2024
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Problems account owner's address and delivery address differ
You have problems when account owner's address and delivery address are different. The delivery address was properly used, but phone number of account owner was used. This is extremely inconvenient when you wish to buy and deliver a present for your friend. See order no. 1019829.
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Answer by EASY-surfshop.com
Jan 8, 2024
Thank you for providing feedback on your purchases in our store.
We are actively working on improving our system. Indeed, currently, if you don't manually change the phone number or email address, the data will be copied from the sender/account owner.
Next time, everything will go smoothly, :) We appreciate your recommendation! Good Winds! EASY-surfshop Team
BW
Brian W.
Vermont
Jan 13, 2024
Verified review
Easy Surf still crushing it! From: a long time customer.
Easy Surf is beyond compare… The website helps to make educated purchases.
The staff are all experts in the product line. Pricing out performs everyone.
My recent order of an 8.5 meter sail arrived, east coast, USA in 5 days!!!
Thanks to all at Easy Surf you’re the best!!
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Answer by EASY-surfshop.com
Mar 22, 2024
Thank you for taking the time to share your experience. It's wonderful customers like you that keep us going. We're all smiles here! You've made us proud with your feedback.
MV
Martin v.
Hoek van Holland (Netherlands)
Jan 28, 2024
Verified review
Very good and reliable online windsurf shop. Prices a lot lower as in the Netherlands. Shipped and recieved within 4 days! Ordered a Unifiber RPM 280 SL for €404 (with 25% extra off) and in Netherlands lowest price was €539 and most surfshops €699
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Answer by EASY-surfshop.com
Feb 23, 2024
We're glad to read your feedback. Thank you. We're doing everything we can to be not only a good windsurfing shop but above all, your favorite!
Feb 2, 2024
Verified review
Good and rapid service from Donia who has organised to maintain the special discount.
Once order is passed it is quickly prepared to be shipped and i receive the goods fast by DHL
Goods are well packed and protected.
Thanks
Benoit
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Answer by EASY-surfshop.com
Mar 22, 2024
Thank you for your kind words. It's customers like you that make our job rewarding!
Jan 14, 2024
Verified review
I think everything was fine. I really liked that the courier brought the package home on the weekend. It would be difficult for me to go home during the working day. I wish you success.
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Answer by EASY-surfshop.com
Mar 22, 2024
Your kind words are deeply appreciated! We're delighted that you're happy with our service.