EASY-surfshop.comReviews:
333 reviews in the last 12 months2,447 total reviews
Excellent
TrustmarkValid
Top positive review
Aug 21, 2023
Verified review
Better would be to respect the delivery time expectation. so that 3-10 days is not two or three weeks .
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Top negative review
Dec 6, 2023
Verified review
Customer care mostly absent,
improve knowledge of digital payments, and relative installment.
Reduce delivery cost absolutely.
Price are good.
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Reviews for EASY-surfshop.com
Jul 28, 2023
Verified review
Buying experience and customer service was excellent. The only problem is that I still haven’t received part of my gear due to local courier. I suppose this is not the problem of easy surf but still want to let you know.
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Dec 7, 2023
Verified review
advices in choosing articles and friendless
advices in choosing articles, pre and post Order assistence
disponibility and friendless at fisrt contact :) I asked them a lot of many many questions ;)
good catalogue.
very good care in packaging and fast delivery.
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Answer by EASY-surfshop.com
Dec 13, 2023
You're very welcome! We're delighted to hear that you had a positive experience with our assistance and service. Our team is committed to providing excellent support, and we're pleased to know that our availability, friendliness, and attention to detail were valuable to you. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again. Thank you for choosing us! Wish you Good Winds :) EASY-suefshop Team
ML
Michael L.
Wien
Dec 22, 2023
Verified review
windsurfer´s paradise
I do definitely like the prices in this shop, also the service. All my questions were answerd in the chat. I chose a Tabou windfoilboard and some smaler items. The only thing to improve is the lack of Severne sails.
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Answer by EASY-surfshop.com
Mar 22, 2024
Thank you for taking the time to share your experience! Your feedback is extremely important to us.
Oct 14, 2023
Verified review
Excellent shop
My first purchase with them was a Tabou rocket+ after experiencing a fantastic customer service I've bought also from them a JP Australia and GA foil. I have never been there in person but it's far my favorite shop
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Dec 4, 2023
Verified review
...very satisfied! Great online shop! (Ordered from Germany)
...this shop is highly recommended! You will always be informed about what is happening with your order! The order arrived much quicker than originally stated! I would order again immediately! Thank you!
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Answer by EASY-surfshop.com
Mar 22, 2024
Your recognition of our work is truly appreciated. It's customers like you who make our job a joy! We want you to feel right at home at Easy-surfshop. Drop by for your next shopping spree. You're always welcome!
MT
Michelle T.
Hillerød, Denmark
Sep 25, 2023
Verified review
Excellent service. The Chat is with real person, and not a robot.
Excellent service. I like the Chat. There are people and not a robot.
I like some times, they have very good offers and free freight even to Denmark. I have bought 6-7 times by Easy-Surf.com.
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Jan 14, 2024
Verified review
I think everything was fine. I really liked that the courier brought the package home on the weekend. It would be difficult for me to go home during the working day. I wish you success.
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Answer by EASY-surfshop.com
Mar 22, 2024
Your kind words are deeply appreciated! We're delighted that you're happy with our service.
Dec 9, 2023
Verified review
My purchase (2 windsurf boards) involved a complex transatlantic shipment and it arrives very quickly (6 days) and perfectly protected.
Outstanding customer service (Donia)!
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Answer by EASY-surfshop.com
Mar 22, 2024
We're honored by your positive feedback! It's customers like you who make our job a joy. Your support is truly appreciated.
Oct 16, 2023
Verified review
Brands in good prices and secure deliver.
I bought from easy-surf shop a JP super ride board, a mast, a boom and a wetsuit. All products arrived in time and in very good condition. Recomended!!! Thank you guys!!!
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Jul 17, 2023
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Azienda responsabile e accorta ai bisogni dei clienti. sono stato completamente seguito nei miei dubbi e domande da rivolgere. Continuo ad acquistare a Easy shop surf
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Dec 11, 2023
Verified review
As if l visited the shop physically! Everything fits perfect, items as described, great comunication, great prices and fast delivery!! Will shop again! Thanks team!
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Answer by EASY-surfshop.com
Mar 22, 2024
This truly warms our hearts, thank you! We're grateful for customers like you who keep us going. We want you to feel right at home at Easy-surfshop. Drop by for your next shopping spree. You're always welcome!
PD
Pascal d.
Maastricht
Dec 5, 2023
Verified review
Excellent service, fast shipping, steady information on every change in order status, well packed, great prizes! I will come back for sure! Highly recommended!
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Answer by EASY-surfshop.com
Mar 22, 2024
Your feedback is our greatest reward. Thank you! Your support keeps us motivated. Drop by for your next shopping spree. You're always welcome!
Jan 12, 2024
Verified review
Top experience !
Fast and accurate ! For sure I will use the shop again .
We ordered the wetsuits...looking forward to order some more gear in Spring time.
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Answer by EASY-surfshop.com
Mar 22, 2024
We're honored to have served you well. Swing by if you need some new gear for spring - our team is here to assist you :).
Jan 8, 2024
Verified review
JP board delivery
Just received JP board home. Perfect delivery, package, attitude towards client during delivery.
All well received in excellent condition
Kind Regards
Alex
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Answer by EASY-surfshop.com
Mar 22, 2024
Your feedback means the world to us. Thank you! We hope you'll have an amazing time on the water :)
Jan 30, 2024
Verified review
Quick and professional response from people who live the sport they offer on their website. Well organized content and products with eye catching images.
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Answer by EASY-surfshop.com
Feb 23, 2024
Thank you for your feedback. At EASY-surfshop we love sports, especially those involving waves and wind. We wish you great fun and sports experiences.
Jul 20, 2023
Verified review
Quick, fast, friendly. Items exactly as described. Goods were very well padded, which was necessary, judging by the marks on the cartboard box (DHL...).
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Dec 14, 2023
Verified review
Disponibilità e cortesia
Excellent service and availability in meeting the customer, in my case I received a refund for an excess shipment and an interest in a delivery problem
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Answer by EASY-surfshop.com
Mar 22, 2024
Thank you for taking the time to share your experience! Your feedback is extremely important to us.
Nov 19, 2023
Verified review
Excellent experience
Immediate response, great feedback and information about non available items, immediate refund, tracking information, excellent experience overall.
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Dec 19, 2023
Verified review
I bought many items from them and there was never any issue. They are very professional and they carry items with good quality and fair prices.!
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Answer by EASY-surfshop.com
Mar 22, 2024
It's wonderful you're satisfied! Your support is everything to us. We're grateful for customers like you who keep us going.
Sep 28, 2023
Verified review
Excellent delivery time
The order was processed quickly and goods were delivered very fast. I do not see anything to be improved - your service was excellent.
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