EASY-surfshop.comReviews:
346 reviews in the last 12 months2,433 total reviews
Excellent
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Top positive review
Aug 21, 2023
Verified review
Better would be to respect the delivery time expectation. so that 3-10 days is not two or three weeks .
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Top negative review
Dec 6, 2023
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Customer care mostly absent,
improve knowledge of digital payments, and relative installment.
Reduce delivery cost absolutely.
Price are good.
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Reviews for EASY-surfshop.com
Jun 12, 2023
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I have a prepaid order from you, done almost a month ago, but the delivery hasnt completed yet...
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Answer by EASY-surfshop.com
Jul 3, 2023
We apologize for the delay in completing the delivery of your prepaid order. I understand your frustration, and I sincerely apologize for any inconvenience this may have caused you. We are actively working to resolve the issue with the O'neill warehouse. The issue was due to a backlog at our central warehouse, which caused a two-week delay. Thank you for your understanding and patience. Good Winds!
Jun 5, 2023
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no delivery after weeks when as a first time user I was told a couple od days....
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Answer by EASY-surfshop.com
Jul 3, 2023
We sincerely apologize for the delay in the delivery of your package through DHL. We understand the frustration and inconvenience this has caused you, and we take full responsibility for the situation.
The delay was beyond our control and was due to unforeseen circumstances in the shipping process. We have been in close communication with DHL to address the issue and expedite the delivery as soon as possible.
We hope you are satisfied with the equipment. Wishing you good winds! EASY-surfshop Team
May 19, 2023
Verified review
the speed of responses
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May 9, 2023
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May 5, 2023
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May 4, 2023
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Customer orientated and flexible
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