EASY-surfshop.comReviews:
357 reviews in the last 12 months2,512 total reviews
Excellent
TrustmarkValid
Most relevant positive review
Aug 21, 2023
Verified review
Better would be to respect the delivery time expectation. so that 3-10 days is not two or three weeks .
Read more
Most relevant negative review
Dec 6, 2023
Verified review
Customer care mostly absent,
improve knowledge of digital payments, and relative installment.
Reduce delivery cost absolutely.
Price are good.
Read more
Reviews for EASY-surfshop.com
Jul 9, 2024
Verified review
1. Deliver on time please..
If not
2. React on time please
I miss the Item I have now in front of my door
Report review
Answer by EASY-surfshop.com
9 days ago
Thank you for your bad opinion. It is always a lesson for us to improve and reflect on the overall operation of our store. We grow and develop thanks to customers like you.
We are sorry that you ordered the goods at the last moment before your trip.
We never recommend such a solution and even advise against placing an order in such cases, but that was your decision.
By ordering at the last minute, you took a risk. We did our best to send the package as quickly as possible.
After shipping, the package was in the Czech Republic on 28.06, which is within the agreed 3-day timeframe.
For the future, we recommend allowing an extra day to avoid any stress.
We are always helpful, but we don't have miracles, magic, or supernatural powers among our skills yet ;)
Wish you good winds and no hard feelings. EASY-surfshop Team
Dec 6, 2023
Verified review
Customer care mostly absent,
improve knowledge of digital payments, and relative installment.
Reduce delivery cost absolutely.
Price are good.
Report review
Answer by EASY-surfshop.com
Dec 13, 2023
Dear Customer,
We are sorry, but this can't be true! 😊
This is another opinion: 'Always the best prices, and I like the chat. Very often online.'
Wishing you Good Winds anyway! EASY-surfshop Team
Nov 24, 2023
Verified review
Description of the product was not very accurate, so that I made a small mistake in ordering
Report review
Answer by EASY-surfshop.com
Dec 12, 2023
Thank you for your opinion! We see that this order has been canceled, and with the assistance of our expert, you have successfully placed another order! :)
Remember, you can always rely on our help before making purchases.
We recommend ourselves for future transactions! EASY-surfshop Team
JM
Jorge M.
Lisbon, Portugal
Oct 19, 2023
Verified review
Report review
Answer by EASY-surfshop.com
Oct 27, 2023
Thank you for your opinion, but:
"Please cancel this order. I have placed a new one"
Customer
"Thank you for your information"
Ewa - Customer service
It seems like we received too few stars ;) Maybe you fell asleep while counting them, we understand... ;)
We recommend ourselves for the future.
EASY-surfshop Team
Aug 21, 2023
Verified review
Report review
Answer by EASY-surfshop.com
Sep 11, 2023
Dear Morten,
We noticed a negative review about our store. Could you please tell us what happened and if you could consider revising it? We put in our best effort to serve you 100%, we sent your board on time, so we're unsure why we received only one star from you. Thank you in advance for your response and for possibly reconsidering your review; it might just be a simple misunderstanding. Wishing you a great day ahead and good winds! EASY-surfshop Team