My experience with Easy Surfshop has been great since my first order in 2021, and that's why I continue to be a customer that comes back over and over again. They have Windsurfing and Watersports brands and equipment available in Europe that is hard to find in the U.S., what you see on their website, they have in stock and if it isn't, they let you know. Shipping is fast and reliable and including shipments coming from Poland to the United States. Ewa and the rest of the Easy Surfshop Team do a great job in communicating with you, and that's why I am a very happy customer..!!!
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the most relevant critical review
May 2, 2022
Order placed 13 APR for items that were supposedly in stock. Now almost 3 weeks later and the items have still not been shipped. I have followed up numerous times and also requested partial shipment for those items that are in stock. But they are always just a few days away from shipping, until those few days pass and still nothing.
They dealt perfectly with a birthday present delivery for a non-EU customer, to a 3rd party in yet another country, and were patiently helpful with guiding us through the anomaly of a 3-country transaction which is programmed for a basic 2-party transaction. (Confirmation of receipt required notifying them they needed to apply to the recipient : this was not allowed for in the on-line site prog
Mar 25, 2022
Packaging mailing box for non fragile items ( harness line , rash guard ) thumb up....well packed and wrapped...
For windsurfing masks :
Also thumb up... masks inserted inside
rigid thick paper tube ( 2.3m long ) which is resist bending and crushing.....well packaging and wrapping.......
Hope to order more items on your website easy-surfshop....in the future...
Thanks very much.....
Apr 20, 2022
EZ-Surf shop was excellent to work with. They had a good order system which was easy to navigate and understand. They shipped my product promptly with lots of feedback as to when the order would arrive. There were no surprises. The product shipped quickly arriving at my home in New York 1 week after my order. I will definitely use them again in the future.
The packaging wasn't perfect when the goods arrived - the cardboard was a bit ripped but there was no damage fortunately. Apart from that, everything was fine. I've used this website a few times and have always been happy with their service and products.
Mar 28, 2022
Always got very quick feedback to my queries, and after my purchase it took only a few days to have my new board at home (delivery service always in contact to ensure I was at home to receive the item). Very good customer service!
As always, I am very happy with EASY SURF Shop's fast and friend shipping, customer service and efficient service. Shipping from Poland to the USA is very quick with FedEx which they use for Global Shipping.