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TrustmarkValid
certified since: Nov 26, 2015
updated on: Jan 27, 2023
EASY-surfshop.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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Reviews for EASY-surfshop.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Nov 27, 2022
I placed a first order from Korea after finding the shop online.
As I had never ordered anything from Poland before I was initially considering whether to order or not. What convinced me to order was the professional recommendation of equipment tailored to my surfing level, local and questions.
The items arrived within a few weeks and quality excellent. Also, I think the price is good compared to what I find in Korea.
I placed a second order and all items arrived well.
I will continue ordering here in the future.
One point that can be improved is to be more reactive about payment issues. My bank transfer took almost a month to arrive in Poland and be confirmed on the shop side which seems a bit long and made me worried.
But it ended up arriving so I'm happy now.
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the most relevant critical review
May 2, 2022
Order placed 13 APR for items that were supposedly in stock. Now almost 3 weeks later and the items have still not been shipped. I have followed up numerous times and also requested partial shipment for those items that are in stock. But they are always just a few days away from shipping, until those few days pass and still nothing.
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Reviews for EASY-surfshop.com
Verified review
Oct 21, 2022
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Oct 20, 2022
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Oct 17, 2022
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Oct 17, 2022
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Oct 4, 2022
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Sep 29, 2022
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My experience with Easy Surfshop has been great since my first order in 2021, and that's why I continue to be a customer that comes back over and over again. They have Windsurfing and Watersports brands and equipment available in Europe that is hard to find in the U.S., what you see on their website, they have in stock and if it isn't, they let you know. Shipping is fast and reliable and including shipments coming from Poland to the United States. Ewa and the rest of the Easy Surfshop Team do a great job in communicating with you, and that's why I am a very happy customer..!!!
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Verified review
Mar 25, 2022
Packaging mailing box for non fragile items ( harness line , rash guard ) thumb up....well packed and wrapped...
For windsurfing masks :
Also thumb up... masks inserted inside
rigid thick paper tube ( 2.3m long ) which is resist bending and crushing.....well packaging and wrapping.......
Hope to order more items on your website easy-surfshop....in the future...
Thanks very much.....
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Verified review
Aug 8, 2022
Byuing a windsurf sail was very easy and the process was intuïtieve. Parmantig procedure clearing. Agata took the initiative to draw attention to apparent payment delay. That was comforting experience although payment procedure by bank followed almost immediately by itself. Shipment arrived within experts time and product was exactly what was ordered. Very satisfying experience.
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Apr 20, 2022
EZ-Surf shop was excellent to work with. They had a good order system which was easy to navigate and understand. They shipped my product promptly with lots of feedback as to when the order would arrive. There were no surprises. The product shipped quickly arriving at my home in New York 1 week after my order. I will definitely use them again in the future.
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There is nothing like Easy Surf! The website is designed to help you make informed purchases. Super fast, reliable service and shipping. Delivered to eastern US in 10 days!! Best prices even with international shipping! Always my first stop to shop. Thanks to all the pros at East Surf!
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Verified review
Jul 14, 2022
The Easysurfshop was great, but the logistic company's communication was terrible, they were totally unreachable (invalid local mobile on the website; Polish speaking answering machine only at the HQ; no response to written requests).
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Answer by EASY-surfshop.com
Jul 22, 2022
Thank you for your opinion. It is very valuable to us. We are constantly expanding our logistics and trying to improve the quality of our shipments. Next time everything will be 100% great for sure. Cheers! EASY-surfshop Team
Verified review
Mar 28, 2022
Always got very quick feedback to my queries, and after my purchase it took only a few days to have my new board at home (delivery service always in contact to ensure I was at home to receive the item). Very good customer service!
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Verified review
Sep 12, 2022
Products are sent very quickly. No Problems with payment or duty on boarders. Swiss Taxes will be charged after import by DHL. But that is transparent and clearly noted in the AGBs of the online shop.
Thanks EasySurfshop!
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Verified review
Sep 27, 2022
You are the most trustworthy supplier outside my country that I am aware of. I'm really happy with your service, and especially your care when it comes to shipping, and timely delivery. Thanks guys and girls!
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Mar 31, 2022
First you responded to my question live, second i got a really good deal, third i was worried about the shipping of my large package but i got it in perfect condition. I recommand.
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Jan 27, 2022
E-shop estremamente valido: moltissimo materiale disponibile, personale competente e spesso online con cui interagire, spedizione e consegna veloci, prezzi ottimi.
Perfetti.
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May 28, 2022
Aloha from Estonia!
Easy Surf has quality and good range of products. Competitive pricing. Timely and professional CS replies ensure this is the e-shop to get all the gear.
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Sep 19, 2022
Took a week to get my order sorted from the warehouse but once posted arrived quickly, Easy surf shop have a wide range of stock that's hard to get in NZ.
Good Stuff.
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Aug 5, 2022
Very fast delivery to Switzerland! Good and timely communication overall! Just be aware the phone number mentioned on the order confirmation emails is invalid.
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