Certificate for Euro-Unit online MusicStore
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Certified shop
This shop fulfils the Trusted Shops quality criteria (Details). -
Money-back guarantee
(Details) Protected for 30 days by the Trusted Shops guarantee (Details). -
Customer Service
If you have any questions, contact the online shop or, if necessary, Trusted Shops.
Approved on
09/03/2016
Valid until
08/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Managing Director Trusted Shops GmbH
Reviews for Euro-Unit online MusicStore
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- Delivery
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- Goods
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- Customer service
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Experience with Euro-Unit online MusicStore
Date of publication
19/07/2019
Date of order
12/07/2019
19/07/2019
This is my 2nd review. All is good and all is well Excellent
Date of publication
19/07/2019
Date of order
12/07/2019
19/07/2019
Well done Item purchased came as advertised. And it came super fast So far, so good. When it comes to store rate all is great I hope that the product will live to it's expectations and that QC and durability will be in order as well I am very satisfied with the service provided. Good luck with future sales and keep up the great work
Date of publication
19/07/2019
Date of order
12/07/2019
19/07/2019
Telefonska služba jako susretljiva kod dodatnog informiranja, dostava brza i efikasna.
Date of publication
18/07/2019
Date of order
04/07/2019
18/07/2019
Excellent service, very friendly people. Great
Date of publication
15/07/2019
Date of order
07/07/2019
15/07/2019
Nastavite tako i dalje,
Date of publication
12/07/2019
Date of order
04/07/2019
12/07/2019
I really love the digital piano. It came quickly and without problems.
Date of publication
11/07/2019
Date of order
23/06/2019
11/07/2019
They replied to my inquiry very quickly and delivered the product in one day.
Euro-Unit online MusicStore replies: 12/07/2019
Customer support and quick delivery is very important at Euro-Unit. Hope to see you soon, and thank you for your feedback.
Date of publication
08/07/2019
Date of order
01/07/2019
08/07/2019
Super
Euro-Unit online MusicStore replies: 09/07/2019
Super je imati zadovoljne kupce. Hvala vam na ocjeni.
Date of publication
05/07/2019
Date of order
28/06/2019
05/07/2019
Fast and reliable, answered all my questions promptly
Euro-Unit online MusicStore replies: 08/07/2019
We are always here to help our customers. Thank you for buying at Euro-Unit online music store.
Date of publication
03/07/2019
Date of order
26/06/2019
03/07/2019
Sve 5
Euro-Unit online MusicStore replies: 04/07/2019
Hvala vam na povratnom javljanju i najvišoj ocjeni.
Date of publication
03/07/2019
Date of order
26/06/2019
03/07/2019
Sve super, zadovoljna uslugom, popustom i dostavom Preporuke
Euro-Unit online MusicStore replies: 04/07/2019
Hvala vam na povratnom javljanju, preporuci i pozitivnom odgovoru. Vidimo se opet u Euro-Unit online trgovini.
Date of publication
03/07/2019
Date of order
24/06/2019
03/07/2019
I'm a happy thanks
Euro-Unit online MusicStore replies: 04/07/2019
It's great to see happy and satisfied customer. Come back soon.
Date of publication
02/07/2019
Date of order
25/06/2019
02/07/2019
Great service...my recomendations
Euro-Unit online MusicStore replies: 03/07/2019
Thank you very much for recommendation. See you soon at Euro-Unit.
Date of publication
02/07/2019
Date of order
24/06/2019
02/07/2019
Costumer service via chat very helpful and quick. Delivery super quick and on time just it was told via chat. Will order again. Recomand.
Euro-Unit online MusicStore replies: 03/07/2019
It's great to see you are satisfied with our customer service, delivery and product. We are looking forward to see you soon at Euro-Unit online music store.
Date of publication
01/07/2019
Date of order
24/06/2019
01/07/2019
Brza dostava, kvalitetni instrumenti
Euro-Unit online MusicStore replies: 03/07/2019
Bitno nam je da našim kupcima možemo ponuditi isključivo kvalitetnu robu i brzu dostavu. Hvala vam na javljanju.
Date of publication
01/07/2019
Date of order
24/06/2019
01/07/2019
Prs se custom - great piece of equipment
Euro-Unit online MusicStore replies: 03/07/2019
We are pleased to see you are happy with your new guitar. Looking forward to see you again at Euro-Unit.
Date of publication
28/06/2019
Date of order
20/06/2019
28/06/2019
They don't know what is in the drum set so we had to order adittional stand, because it was missing from the set, regardles that I got a writen statment from them that it is included. At the delivery they just said - o sorry made a mistake...
Euro-Unit online MusicStore replies: 10/07/2019
We are sorry for any inconvenience and always try to do our best for our customers.
Date of publication
26/06/2019
Date of order
24/05/2019
26/06/2019
Excellent customer support with quick response, provided me with all information I needed before the purchase and helped after purchase. I highly recommend this store.
Euro-Unit online MusicStore replies: 27/06/2019
Your positive feedback is very important to us and it's great to have you as our satisfied customer.
Date of publication
25/06/2019
Date of order
18/06/2019
25/06/2019
great service and delivery as always..
Euro-Unit online MusicStore replies: 26/06/2019
Thank for your reply and being our trusted customer.
Date of publication
25/06/2019
Date of order
11/06/2019
25/06/2019
Super
Euro-Unit online MusicStore replies: 26/06/2019
It's super to see your feedback. Thank you.
Date of publication
24/06/2019
Date of order
17/06/2019
24/06/2019
Great service Highly recommended
Euro-Unit online MusicStore replies: 26/06/2019
We are very pleased to receive your feedback. Come back soon.
Date of publication
21/06/2019
Date of order
14/06/2019
21/06/2019
Item is as described, fast delivery, heat experience overall.
Euro-Unit online MusicStore replies: 26/06/2019
We are happy to have you as our valued customer. Thank you for your feedback.
Date of publication
18/06/2019
Date of order
10/06/2019
18/06/2019
Samo za pohvalu
Euro-Unit online MusicStore replies: 19/06/2019
Hvala vam na pohvalama i hvala vam što kupujete u Euro-Unitu.
Date of publication
18/06/2019
Date of order
11/06/2019
18/06/2019
Excellent
Euro-Unit online MusicStore replies: 19/06/2019
Thank you for your feedback. It's very much appreciated.
Date of publication
18/06/2019
Date of order
06/06/2019
18/06/2019
They are very kind and professional. Everything what I asked for, they tried to provide me with it. I recommend to everyone.
Euro-Unit online MusicStore replies: 19/06/2019
Thank you for the nice words and recommendation. We always try our best to provide the best service to our customers.
Date of publication
16/06/2019
Date of order
08/06/2019
16/06/2019
Excellent service and delivery.
Euro-Unit online MusicStore replies: 19/06/2019
Our main goal is to provide the best service and fast delivery. Thank you for your feedback.
Date of publication
15/06/2019
Date of order
08/06/2019
15/06/2019
Everything was as expected. Item arrived on time.
Euro-Unit online MusicStore replies: 17/06/2019
It's great to get your positive feedback. Come back soon.
Date of publication
13/06/2019
Date of order
06/06/2019
13/06/2019
No comment
Euro-Unit online MusicStore replies: 14/06/2019
Thank you for your comment. Come back soon.
Date of publication
12/06/2019
Date of order
05/06/2019
12/06/2019
Great
Euro-Unit online MusicStore replies: 13/06/2019
It's great to have you as a customer. Thank you for your feedback.
Date of publication
12/06/2019
Date of order
05/06/2019
12/06/2019
Tnx
Euro-Unit online MusicStore replies: 13/06/2019
Thank you for shopping in Euro-Unit online music store.
Date of publication
10/06/2019
Date of order
03/06/2019
10/06/2019
Brza isporuka
Euro-Unit online MusicStore replies: 12/06/2019
Brzina isporuke i zadovoljni kupci su nam izuzetno bitni. Hvala vam na javljanju.
Date of publication
09/06/2019
Date of order
02/06/2019
09/06/2019
Excellent service great product
Euro-Unit online MusicStore replies: 12/06/2019
Thank you very much for your kind reply and review.
Date of publication
09/06/2019
Date of order
02/06/2019
09/06/2019
Super fast shipping. Cart didn't work on http, site should auto redirect to https.
Euro-Unit online MusicStore replies: 12/06/2019
It makes us very happy to see another satisfied customer. Come back soon.
Date of publication
07/06/2019
Date of order
31/05/2019
07/06/2019
Brza i pouzdana isporuka.
Euro-Unit online MusicStore replies: 12/06/2019
Zadovoljstvo naših kupaca nam je bitno. Hvala vam na javljanju.
Date of publication
05/06/2019
Date of order
29/05/2019
05/06/2019
Outstanding graciousness and professionalism in several telephone contacts in order to help me to make my decision and buy the best product I need,
especialy mr. Denis from Čakovec, who helped me in my dilemmas.
I wish we have more firms like Yours in Croatia.
especialy mr. Denis from Čakovec, who helped me in my dilemmas.
I wish we have more firms like Yours in Croatia.
Euro-Unit online MusicStore replies: 12/06/2019
Thank you very much for your reply. We always try to help our customers to get the best from our offer. Hope to see you again soon at Euro-Unit online music store.
Date of publication
05/06/2019
Date of order
29/05/2019
05/06/2019
Izvrstan proizvod. Hvala.
Euro-Unit online MusicStore replies: 12/06/2019
Hvala vama što kupujete u Euro-Unitu i hvala na povratnom javljanju.
Date of publication
04/06/2019
Date of order
28/05/2019
04/06/2019
Top
Euro-Unit online MusicStore replies: 05/06/2019
It's great to hear from you. Thanks for being satisfied Euro-Unit customer.
Date of publication
04/06/2019
Date of order
28/05/2019
04/06/2019
The customer service was good, delivery fast, but the packaging wasn't the best, wasn't compact enough and the items were easily moving back and forth in the box. The box also came a bit smashed, but fortunately all the items were undamaged.
Euro-Unit online MusicStore replies: 05/06/2019
Thank you for your feedback. You comment is very much appreciated. We hope to see you soon at Euro-Unit online music store.
Date of publication
03/06/2019
Date of order
27/05/2019
03/06/2019
Dobar izbor, odlična usluga i vrlo brza dostava. Kupljeni Gator ABS kofer za gitaru je Best Buy, izvrstan omjer kvalitete i cijene.
Jedina zamjerka ide na račun jako sporog servera i Shop aplikacije koja mi je bez veze blokirala tek otvoreni račun koji sam pokušao verificirati.
Jedina zamjerka ide na račun jako sporog servera i Shop aplikacije koja mi je bez veze blokirala tek otvoreni račun koji sam pokušao verificirati.
Euro-Unit online MusicStore replies: 04/06/2019
Hvala vam na ukazanom povjerenju i pozitivnoj ocjeni. Vaš feedback nam je važan i konstantno radimo na poboljšanju kvalitete usluge.
Euro-Unit online MusicStore
online music shop
Euro-Unit online MusicStore was certified by Trusted Shops on 09/03/2016.
Euro-Unit group is the legal successor of Euro-Unit d.o.o. company, which was established in 1990. Since 2007. it has grown into a group with sister companies based in this part of Europe as its members. The group's main activity is selling musical instruments and equipment, and in that segment it is a leading full range company in this part of Europe. The central pillars of Euro-Unit's business policy, such as quality, ISO certificates, fulfillment of warranty obligations, professional support and continuous education of employees are something upon which its founder and CEO, Mr Ivan Senčar, has insisted from the company's early days in 1990. Mostly recognized as Yamaha, Euro-Unit its general distributor for Yamaha, Bosendorfer, Steinberg, Line 6, Beyerdynamic, Hohner, Fender, Squier, Ivan'S, Slavonka, Lion Style, Bwing, Canorus, Ortega, PRS, K&M, Gator, Viscount, FBT, QSC, Henri Selmer, Buffet Crampon, Schilke, pBone, Shires, Gebr Alexander, Hans Hoyer, Melton, B&S, Fox, Bach, Conn, Selmer, Leblanc, Armstrong, Avanti, King, Červeny, Amati, Besson, Courtois, Keilwerth, Schreiber, Holton, Hetman, Vandoren, Rico, Glotin, BG, Rovner, Berp, Best Brass, Denis Wick, Strunal, Dick, Larsen, Bow Brand, Wittner, Ludwig, Musser, Adams, Majestic, Marimba One, Bergerault, Concorde, Tycoon, LP, Rythmes&sons, Mike Balter, Innovative, Malletech, Rohema, Paiste, Istanbul Mehmet, Vic Firth , Remo, Rotosound, La Bella, GHS, D'Addario, Pirastro, Savarez, Thomastik, XVive, Morley
Contact
Braće Graner 8
40000 Čakovec
Croatia
40000 Čakovec
Croatia
Tel: +38540829440
musicstore@euro-unit.hr
Euro-Unit online MusicStore
Owner
Euro-Unit d.o.o.
Braće Graner 8
40000 Čakovec
Croatia
Braće Graner 8
40000 Čakovec
Croatia
Trade register
NEDELIŠĆE 070008701
Authorized representative
Ivan Senčar
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Euro-Unit online MusicStore in their own words.
Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor
Genuine customer reviews for more trust
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Customer reviews