expresta.euReviews:
104 reviews in the last 12 months234 total reviews
Excellent
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Top positive review
Jul 7, 2023
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EXPRESTA is definitely the best! I recently ordered business cards and wasted countless hours, I went through unbelievable frustration and annoyance with a well-known universal company. After 10 days I cut the cord and discovered EXPRESTA.EU They are efficient, quick, thorough, without confusion and numerous instructions, polite and caring. A company where you will deal with a human and receive personalised attention. Unlike so many where auto-mails are all that one receives. I am delighted with my business cards and I highly recommend Expresta.
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Top negative review
Nov 20, 2023
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The designer of Expresta has edited my files without informing me, made mostly all of them distorted, because there were no bleed. The uploaded files were 600 dpi so it was possible to edit the files without quality loss of distortion, but we didn't even communicated anything towards me, just printed out everything. On top of that, the size of one sticker was completely different (28mm instead of 25mm) so I can't use them at all. They offer €150 EUR refund if we're not satisfied with the quality, which is not true at all. Messaging with them for nearly 3 weeks now, still no solution. For the last response I had to wait 10 days.
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Reviews for expresta.eu
Nov 9, 2023
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Nov 6, 2023
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Nov 3, 2023
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Oct 31, 2023
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Oct 19, 2023
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Oct 6, 2023
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Oct 2, 2023
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Sep 14, 2023
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Aug 10, 2023
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Jul 21, 2023
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Jul 14, 2023
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Jun 22, 2023
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Jun 4, 2023
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PR
Peter R.
Brunnen
May 30, 2023
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Nov 20, 2023
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Distorted images, no communcation, poor support
The designer of Expresta has edited my files without informing me, made mostly all of them distorted, because there were no bleed. The uploaded files were 600 dpi so it was possible to edit the files without quality loss of distortion, but we didn't even communicated anything towards me, just printed out everything. On top of that, the size of one sticker was completely different (28mm instead of 25mm) so I can't use them at all. They offer €150 EUR refund if we're not satisfied with the quality, which is not true at all. Messaging with them for nearly 3 weeks now, still no solution. For the last response I had to wait 10 days.
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Answer by expresta.eu
Nov 21, 2023
We are sorry for your dissatisfaction, but we have tried to deal with your complaint. We have suggested several ways to solve the situation. Unfortunately, we can't approved the fully complaint, as you sent us a photo of one product. Subsequently, you have complained about all 5 products - no mention of damage and no photos sent. We asked you for additional information.
You used the products despite the complaint.
Your graphic wasn't prepared for printing according to the standard. On of our basic services is graphic editing for free, which was implemented. You missed bleeds and cut lines. However, we always send modified graphics to the customer for approval before printing. You confirmed your order for printing without comments.
Your last request is from yesterday, in which you ask a refund for 2 products. You can consider it confirmed.
Oct 8, 2023
Verified review
I did not get my order yet
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Answer by expresta.eu
Oct 9, 2023
We are sorry for your dissatisfaction.
You have ordered business cards with express production within two days. You have chosen a DHL package as the delivery method (delivery takes at least 6 working days from dispatch). We made business cards in 1 day, the package is currently in the country of delivery. According to the information on the DHL website, delivery is expected today/tomorrow. In case of complications, do not hesitate to contact the carrier or our customer service.