TrustmarkValid
TrustmarkValid
certified since: Feb 3, 2021
updated on: May 29, 2023
expresta.eu is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At expresta.eu, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for expresta.eu
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jul 12, 2022
Perfect. If you have your files ready to go then this is a perfect way to get a high quality book printed and delivered in no time. Getting the spine done was a bit tricky but otherwise no problems. You can simply shrink your pages to fit the template on the site. Book is professional quality and very clear to read. Illustrations are high resolution too. Thanks very much. Will be back for more soon.
Read more
the most relevant critical review
Aug 3, 2022
I ordered from Expresta with a tight deadline.
Luckily, the delivery options were two days or three days. I hadn't received any 'dispatch notification', so I contacted them after a week.
The response: "What I realized is that you booked GLS courier with 9 business days shipping. To be able to meet the deadline, we need to change the shipping to DHL Express 1 day.
Please confirm, If I may change the shipping type to DHL Express 1 day (costs 10,6 € more)."
I responded: "I thought I’d let you know that your website shows GLS couriers as a 2-day delivery service (I was sure that was what I saw).
It shows if I ordered now, it would come on Wednesday, and DHL Tuesday. When I ordered it on 14 June, it showed the delivery date as 16 June, hence my email today. It also shows that GLS ‘delivery is guaranteed’, which implies that it’s guaranteed for the specified date.
I thought I’d let you know, since my order is time-critical, and I might not have ordered it if the true delivery dates were shown."
Furthermore, the website states 'delivery is guaranteed' on the date you select
Heard nothing back.
I had ordered bottle labels to go on bottles for a large event. Unfortunately, as they didn't arrive in time (1) I had to take an afternoon off work to do it, instead of the caterer (who was preparing food, as the labels arrived ON THE DAY), and (2) Since the drinks were already cooled, the labels didn't stick (if I had known the courier that said '2 days' was in fact '10 days', then I wouldn't have chosen that.
I wouldn't order from them again based on this
Read more
Reviews for expresta.eu
Verified review
7 days ago
I appreciated the real-time updates and Milan calling to give quick updates. I think expresta should rely more on DHL since they actually deliver.
Report review
Answer by expresta.eu
6 days ago
Thank you for providing your feedback. We genuinely appreciate your input and are pleased to hear that you valued the real-time updates and our efforts to keep you informed promptly. We understand the importance of timely communication and ensuring a smooth delivery process. Regarding your suggestion about the delivery, we appreciate your perspective. We constantly strive to provide the best delivery experience for our customers, and your feedback helps us evaluate our options. If you have any more suggestions or concerns, please don't hesitate to reach out. We look forward to serving you in the future.
Verified review
May 4, 2023
Super fast service, printing quality is amazing. Very happy returning customer 😊
Report review
Answer by expresta.eu
May 5, 2023
Dear Customer, we are delighted to hear that you are happy with the printing quality and the service as well. We appreciate your feedback and look forward to serving you again in the future.
Verified review
12 days ago
I've had terrible experience throughout. First i was promised delivery date of Thursday. Then the order did not proceed for processing because now they needed an additional confirmation. I luckily checked the online account the next day otherwise I wouldn't have known as I did not get any email to approve. Anyways, now the delivery date was Friday. I was waiting patiently but it did not ship out due to some technical issue apparently. Now the order shipped on Friday. I kept pleading the customer care guy to ship it early so I atleast get by Saturday. The delivery date was showing on Tuesday next week. My anniversary was on Saturday and I missed my gift. Fast forward, I go to office on Monday as I know the order will come on Tuesday but then dhl decided to deliver on Monday and as I wasn't home, they went back. I had to finish work and then head over to dhl before they closed to collect the parcel. I sent an escalation email too and it's been days I've not heard from anyone at all. This is how they treat their customers. Not ordering again.
Report review
Answer by expresta.eu
11 days ago
We are very sorry for your experience and apologize for the complications in processing the order. Your design had to be edited by a graphic designer. The image was missing the overlap from the graphic, which is necessary for framing. After editing, we sent you the visual for approval. We asked you about the need to confirm the graphics for production with an automatic email and SMS notification. If the image is modified, the delivery date may be extended (we had also informed you about this fact in the second step of the order).
10.5. You have confirmed the preview for production.
11.5. The canvas was ready for shipment.
You contacted us that you need the delivery on Friday. In the order, we have therefore set you the fastest possible shipping via DHL.
Delivery dates are estimated, not guaranteed. We are very sorry that the extended delivery date caused complications for you. Unfortunately, we do not have much influence on possible problems with the carrier after the shipment.
We have contacted you regarding compensation.
Verified review
May 7, 2023
fast, cheap, products seem to be of decent quality.
on the flipside, they start sending you unsolicited emails after the sale, without consent.
Report review
Verified review
Apr 7, 2023
Easy service - Fast Delivery - Adequate Support. Overall a very smooth experience. Definitely recommended!
Report review
Answer by expresta.eu
Apr 28, 2023
Dear Customer,
Thank you for taking the time to share your feedback with us. We are happy to hear that you had a smooth experience with our service, and that you found our delivery fast and support adequate.
Verified review
Apr 2, 2023
It was pretty simple and fast! Great quality and good price!
Report review
Answer by expresta.eu
Apr 28, 2023
Dear Customer,
We appreciate your feedback! It's always rewarding to know that our efforts to provide quality service at a good price are appreciated.
Verified review
Apr 28, 2023
Report review
Verified review
Mar 12, 2023
Excellent response by sales Milan and graphic designer Filip, clear quotation, honest price, fast production and delivery to courier. In one word professional. You earned a loyal customer. As I said before EXPRESTAR
Report review
Verified review
Mar 29, 2023
Printed Perfect bind 160 B/N Matt paper pages books, the quality of the product and the service are absolutely awesome.
Report review
Answer by expresta.eu
Apr 28, 2023
Dear Customer,
Thank you for taking the time to leave us a review. We are thrilled to hear that you are happy with the quality of the printed book and the service you received. We appreciate your business and look forward to serving you again in the future.
Verified review
Mar 24, 2023
Very quick turn around and very responsive graphic designer. Good quality...nothing negative to say.
Report review
Verified review
Mar 8, 2023
Easy design process, excellent quality, great value, good service, quick delivery - happy all around!
Report review
Verified review
Mar 24, 2023
Very responsive with questions about my order/project, fast work and delivery.
Report review
Verified review
Mar 29, 2023
The finished product surpassed all my expectations! Very high quality! Wow!
Report review
Answer by expresta.eu
Apr 28, 2023
Dear Customer, first of all, wow! Thanks for the fantastic feedback! We're glad that our product was able to meet your high standards.
Verified review
Mar 5, 2023
Fast and very good quality postcards
Report review
Verified review
Feb 28, 2023
Very efficient and good quality
Report review
Verified review
Mar 17, 2023
Quick and very professional
Report review
Verified review
Mar 3, 2023
Fast and on point.
Report review
Verified review
Mar 12, 2023
EXPRESTAR!
Report review
Verified review
Mar 20, 2023
Report review
Verified review
Mar 14, 2023
Report review