expresta.eu- Logo - reviews

expresta.eu
Reviews:

94 reviews in the last 12 months213 total reviews  

4.72
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Feb 3, 2021
The Trustmark indicates trustworthy online retailers.
expresta.eu fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Jul 7, 2023
 Verified review
EXPRESTA is definitely the best! I recently ordered business cards and wasted countless hours, I went through unbelievable frustration and annoyance with a well-known universal company. After 10 days I cut the cord and discovered EXPRESTA.EU They are efficient, quick, thorough, without confusion and numerous instructions, polite and caring. A company where you will deal with a human and receive personalised attention. Unlike so many where auto-mails are all that one receives. I am delighted with my business cards and I highly recommend Expresta.

Top negative review

May 18, 2023
 Verified review
I've had terrible experience throughout. First i was promised delivery date of Thursday. Then the order did not proceed for processing because now they needed an additional confirmation. I luckily checked the online account the next day otherwise I wouldn't have known as I did not get any email to approve. Anyways, now the delivery date was Friday. I was waiting patiently but it did not ship out due to some technical issue apparently. Now the order shipped on Friday. I kept pleading the customer care guy to ship it early so I atleast get by Saturday. The delivery date was showing on Tuesday next week. My anniversary was on Saturday and I missed my gift. Fast forward, I go to office on Monday as I know the order will come on Tuesday but then dhl decided to deliver on Monday and as I wasn't home, they went back. I had to finish work and then head over to dhl before they closed to collect the parcel. I sent an escalation email too and it's been days I've not heard from anyone at all. This is how they treat their customers. Not ordering again.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for expresta.eu

Filter
 Sort by  
Relevance
6 days ago
 Verified review
Can't fault it. The books came very quickly, an editor worked super fast to get it ready for me then it arrived just as I hoped, even better so. At a great price I highly recommend!
Report review
Feb 22, 2024
 Verified review
Fantastic company, fast and efficient, great customer service, great products. Highly recommended!
Report review
8 days ago
 Verified review
Perfect, as expected! Also fast printing and shipping.
Report review
11 days ago
 Verified review
Amazing service and very satisfied with banners
Report review
Feb 19, 2024
 Verified review
great prices and a great personal service
Report review
Feb 18, 2024
 Verified review
Nice quality print, I'll order again
Report review
Mar 3, 2024
 Verified review
Report review
Mar 4, 2024
 Verified review
I have not received my order in time
Report review
Answer by expresta.eu
Mar 5, 2024
We are sorry for the situation that has caused. We will try to explain the situation to you. You registered the order 21.2.2024, the next day 22.2.2024 it was made and sent according shipping company UPS. The order was completed on time, from our side. First delay of package was 23.2.2024, when the package was already in Belgium. The package wasn ´t delivered due to of incorrect delivery address. You contacted us, to solve the situation with shipping company, which we did. Then, we received the request from your side about redirected package to another delivery address. We comunicated this request with shipping company UPS. We apologize for the delay, but shipment was delayted due to an incorrect delivery address and redirected package to another address. We register, that you have already received the package.
Mar 1, 2024
 Verified review
badly cut, impresion bad too
Report review
Answer by expresta.eu
Mar 1, 2024
Hello, we are sorry to hear your problem. We will be happy to solve it to your satisfaction. You registered the order on our website by yourself. We don ´t register any communication or complaint of the order. Unfortunately, we can ´t determine on your description, where the problem arose. We will contact you, to clarify and solve this situation.
Jan 28, 2024
 Verified review
The representative Simona, was attentive, patient and completed the business card layout according to my EXACT wants and needs! I only have prise for her, and the quality of business cards Expresta delivered for my business. I will recommend Expresta to everyone I come in contact with... rather then dealing with small unprofessional and demanding little print shops!
Report review
Feb 4, 2024
 Verified review
Easy to use order system and great and swift support by exprestas personel. Great quality for the price.
Report review
Feb 10, 2024
 Verified review
Great price to performance ratio. Sticker cutouts could be better!
Report review
Jan 25, 2024
 Verified review
Excellent Communication, Designer Service and Price.
Report review
Jan 26, 2024
 Verified review
Excellent service, fast delivery, great result
Report review
Jan 29, 2024
 Verified review

Highly recommend

Ordered flyers, very pleased with the quality
Report review
Feb 14, 2024
 Verified review
Excellent
Report review
Jan 22, 2024
 Verified review
Report review
Jan 15, 2024
 Verified review
Amazing quality. I got stickers exactly how I expected to see it
Report review
Nov 20, 2023
 Verified review

Excellent quality, price and service

At first I was worried, because I have never had a book printed before, but it was a super easy and quick process at expresta. Completely on time, I received this book, which is a really good quality print. I also reached out to customer support when placing my order and I got a very fast response. I can highly recommend expresta for printing out books, and I will most definitely use them in the future.
Report review
Nov 30, 2023
 Verified review
great price and quality. when i made the order, I was told that I would receive a message confirming that my design was suitable to print. i did not receive this which was a bit worrying. the final product is excellent however so I will be suing the service again.
Report review