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Top positive review
Jul 7, 2023
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EXPRESTA is definitely the best! I recently ordered business cards and wasted countless hours, I went through unbelievable frustration and annoyance with a well-known universal company. After 10 days I cut the cord and discovered EXPRESTA.EU They are efficient, quick, thorough, without confusion and numerous instructions, polite and caring. A company where you will deal with a human and receive personalised attention. Unlike so many where auto-mails are all that one receives. I am delighted with my business cards and I highly recommend Expresta.
The designer of Expresta has edited my files without informing me, made mostly all of them distorted, because there were no bleed. The uploaded files were 600 dpi so it was possible to edit the files without quality loss of distortion, but we didn't even communicated anything towards me, just printed out everything. On top of that, the size of one sticker was completely different (28mm instead of 25mm) so I can't use them at all. They offer €150 EUR refund if we're not satisfied with the quality, which is not true at all. Messaging with them for nearly 3 weeks now, still no solution. For the last response I had to wait 10 days.
I am still waiting when I will receive my stickers????
I am not being informed. I need them latest this wednesday, 15th of May 2024.
Can someone contact me as soon as possible? Golden Tiger Trade-Wehrli (info@goldentigertrade.com) - Name: Kathleen Wehrli
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Answer by expresta.eu
7 days ago
We are contacting you about your order. We register that you ordered on 3.5 and then you approved the order to production 6.5. You choosen speed of production - RELAX, where is not quarantee delivery date. It is a cost-effective, but the slowest speed of production. If the customer want to have a products to exact date, you need choose the variant express or lightingfast. Due to the higher number (3900 stickers), the production takes longer time. The products are currently in production, where they are waiting to be cut. We try to do our best, so that they are in the shortest possible time made and shipped. Contact us in case of any questions.
11 days ago
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12 days ago
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13 days ago
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May 6, 2024
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Great service, fast delivery.
Their service is a great help to small businesses, that would need from small to big batches. It was beneficial when I was testing the market for my product and needed just a few labels....
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Apr 26, 2024
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Professional and quick. I love this experience
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Apr 23, 2024
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Supper efficient and fast…highly…
Supper efficient and fast…highly recommend!
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Apr 21, 2024
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Apr 21, 2024
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Everything was great!!
The book printing process was fast, with excellent quality and swift delivery.
It is highly recommended.
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Apr 18, 2024
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Apr 17, 2024
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Personal care for such a small order:
Graphic review, sending for approval, recommending changes, applying changes, contact by sales for a small price difference (moving to double sided print), answering a billing question by support. All very quick and kind.
Quality of the paper and print was very good.
Delivery was quick as promised.
Only thing that wasn’t clear is weather I could make a double sided print for what I chose, and how to upload the creative for the second side. Only in the preview from the graphic review o could see that an option.
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Apr 15, 2024
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Apr 15, 2024
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Fast service and delivery, quality products.
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Apr 14, 2024
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Apr 13, 2024
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nedion
we liked the books, the only thing was it came with two same pages each book, maybe i didnt know how to check before printing.
thank you
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Answer by expresta.eu
Apr 30, 2024
Hello,
we have checked all details neccessary connected with completing your order. We register that you ordered the order via our website. The files was sent from your side and they contained two identical pages. We didn’t register any request to edit graphics.
The proposal was however sent to you a for review, and it seems you may have not noticed it either and you approved it in the end. The layout of the pages can also be seen in the customer account. We are really sorry but that wasn ´t a production mistake. We made products, which you ordered. For any questions or further assistance, please feel free to contact us.
Apr 12, 2024
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Answer by expresta.eu
Apr 30, 2024
Hello,
based on your evaluation, we cannot find out what you were not satisfied with in your order. We will contact you to resolve the situation. We believe that we will be able to resolve the situation to your satisfaction.
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