Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsbrottdog.com/en
(1)
(0)
(0)
(0)
(19)
Verified
returned customer :)
we purchased previous 2 collars and 2 harnesses in Poland long time ago and we found them amazing. We just got new collars and they are great. wonderful quality and design. We will order harnesses soon. I just wanted to make sure I got the right size. Great product and great customer experience. Loved that package. all teh best an hope your business will grow.
Verified
Verified
Verified
Verified
Verified
Los productos son de una calidad increíble, las chicas súper atentas
Verified
Best service EVER !! Thank you so much
Verified
Bright and fancy
Colour and design of the dog collar is excellent.
Verified
Verified
Everything was perfect
Verified
Bellissimo guinzaglio, che ho ricomprato dal sito dopo averlo acquistato 3 anni fa in negozio, resistente e molto curato nei dettagli.
Verified
Very pleased with the quality!
Verified
Great catalogue, excellent quality.
Verified
Very happy with the collar and the leash I bought for my Cockapoo 💖 and the service is excellent!
Verified
Verified
Verified
Verified
Verified
Verified
Reply from brottdog.com/en
Hola Joan, lamentamos mucho la situación y entendemos tu frustración. Tal y como indicamos en el email que mandamos con el procedimiento para hacer el cambio, es necesario enviar el producto con un método que incluya seguimiento para asegurarnos de que llega correctamente.
En tu caso, el envío se realizó como carta ordinaria y, por eso, no es posible localizarlo ni consta como entregado.
Te recomendamos ponerte en contacto con tu oficina de Correos para intentar recuperar la información del envío. Si finalmente el arnés llega a Brott, te haremos el reembolso completo de inmediato, como siempre hacemos. ¡Estamos aquí para ayudarte en lo que necesites!
⸻