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Sep 18, 2024
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The customer service was great! They contacted us because we selected the wrong size and assisted us in the selection. The product is very beautiful and of good quality.
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Reviews for brottdog.com/en
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16 hours ago
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PRODOTTI MOLTO BELLI E DI QUALITA'
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Oct 7, 2024
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Sep 18, 2024
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The customer service was great! They contacted us because we selected the wrong size and assisted us in the selection. The product is very beautiful and of good quality.
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Sep 10, 2024
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Sep 3, 2024
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Sep 3, 2024
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Delivery takes too long
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Answer by brottdog.com/en
Sep 3, 2024
Hi Claudia, thank you for your review. You made the purchase during the vacation period for this reason we took longer than usual 🙏
To make up for the wait, shipping was free as mentioned in the header of the website.
We remind you that we make all the items handmade in our workshop and normally it takes 3/4 days of preparation + confection and 24h shipping to Spain. But we are sorry if you had a bad feeling in your first purchase.
Thanks for trusting a local brand!