boerlind.com/us/
Reviews:

284 total reviews   

4.73

Excellent

284 reviews since Jan 8, 2024

5
85 %
4
10 %
3
2 %
2
1 %
1
2 %

Review summary

Customers consistently praise the high quality, effectiveness, and natural ingredients of the products, often attributing visible skin improvements to long-term use. Customer service is widely recognized for being helpful, responsive, and supportive. Many find the website convenient and easy to use, and delivery is often described as fast and reliable. Pricing is frequently noted as high, with customers appreciating discounts but also expressing frustration over affordability and price increases. Some customers report issues with website navigation, payment, and product discoverability. Additionally, a few mention slow shipping or express a desire for better order tracking.

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Reviewsboerlind.com/us/

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Community member 
2 Reviews
 Verified
Community member 
4 Reviews
 Verified
Samples made a big change for me! I have been a devoted user of Borlind since the 1980s. I love the LL Regeneration skin care series. You included a few samples of Naturoyale in a recent order. I loved the samples and my skin is so soft. Thank you for this chance to try something new. I have ordered products from this series now!
Community member 
2 Reviews
 Verified
Community member 
2 Reviews
 Verified

Website organization needs improvement and bound types need to return to post better types

Not everything available for sale is categorized and found via the drop down menus at the tops of pages. E.g. I had to search specifically for the Ceramide Cream which is in your top three best products in my opinion but no one can find it unless they shear know it exists and happen to search for it. I’m a web designer and aware that most ppl do not use the search function thus it is an untenable way to sell products. Same holds true for your magnificent gel moisturizer for sensitive skin which I nearly bought as well until I saw that you changed the type of pump on the bottle to the kind that does not work nearly as well as the older style and also too easily drops down the side. Changing the bottle and pump type was a bad idea as it was not an improvement but was a downgrade for you to save money. You should have raised the price slightly instead. One other thing; a request…. Please bring back the old style leakproof glass bottles for all of your two-phase shake bottles to be all glass with no pump at all like they were in the past as ppl are becoming more concerned with oils and anything soaking in plastic via the plastic tubes that sit in the bottle contaminating the product. The old style bottles were incredibly good… one just had to shake s couple of times then do one hard shake onto the palm of the hand after removing the leakproof cap… you could just have a short video showing ppl how to use the superiour type of bottle and explain in the description that you are offering a version without plastic so that ppl have two choices of bottle type and you could charge a higher price for the non plastic pump version and ppl will definitely pay more to avoid plastic contamination.
Community member 
1 Reviews
 Verified
Community member 
5 Reviews
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Excellent customer service! Love their products!
Community member 
1 Reviews
 Verified
Having better tracking notifications for your orders.
Community member 
6 Reviews
 Verified
Community member 
5 Reviews
 Verified
Love the product!!!!! Absolute and Naturoyale. Loyal customer for many years!
Community member 
2 Reviews
 Verified
You have beautiful products. Your lip balm is my favorite ever. Ordering is easy and I know I will receive my products quickly.
Community member 
1 Reviews
 Verified
Community member 
2 Reviews
 Verified
Love your products and I've used them for many years. I rated them at 4 stars instead of 5 only because of how high the prices have gotten. the ceramide in particular has gone from $30 back in the day to $50 to $80 and now $89!!!
Community member 
1 Reviews
 Verified
I love the quality of the product and the limited use of plastic in the packaging.
Community member 
3 Reviews
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Community member 
4 Reviews
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Amazing product!

I was introduced to AnneMarie BÖRLIND by a German friend who has used the products for over 50 years! She just celebrated her 105th birthday and her skin is practically wrinkle free! She uses the System Absolute day and night cream every day.
Community member 
1 Reviews
 Verified
the payment portion of the site is not straight forward, and the invoice generated did not match the order placed.
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Borlind products are high quality and compatible with my skin. The website made it convenient for me to order products when the distributor failed to supply my favorite retail store with these great products. Thank you.
Community member 
5 Reviews
 Verified
Love the products
Community member 
2 Reviews
 Verified

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ANNEMARIE BÖRLIND stands for natural cosmetics with proven efficacy, which we develop from singular raw materials through innovative sustainable action.

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