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Top positive review
Feb 13, 2024
Verified review
Have been making recurring orders since 2018. It is so amazing that you have the option to reorder the previous order. It saves time, nerves and makes one smile! Many many thanks! Being a hobby sewer I don't need a huge amount of labels, but I sure do need the piece of mind that they will be of high quality and available to order when in need. Many thanks! Looking forward to my next order!
Bad! I tried to explain and even sent a document on how I’d like my stickers to look like.. and what did I get? The opposite of what I wanted. So now I am stuck with stickers I don’t need nor want!! And they say they made a refund but they did not! They made a refund on another order I cancelled! Don’t expect the reps to be competent either!
I received labels which were different in colors compared to the ones shown on their website. I wrote them asking why and they never replied
Report review
Answer by dortex.com
Sep 11, 2023
Thank you for your feedback.
We replied to your email of 28.08.2023 on 29.08.2023, one day later.
Possibly the mail ended up in the spam folder? Have you already checked this?
If you did not receive the message, please contact us again by email at post@dortex.de.
Our customer service will be happy to help you.