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Top positive review
Feb 21, 2024
Verified review
Firstly for the premium quality of the product ordered and received, total satisfaction.
Secondly, although the initial delivery had failed (never got to my place, parcel had been most probably lost by the apointed carrier), the Holland Watch Group customer service very quickly responded back to me by email with a very effective corrective action, which made the second order internationally delivered within 3 days!!! Great experience overall, thanks to Wendy !
Utilise un livreur nommé "Colis privé " qui ne fait pas son travail.
Il est annoncé une livraison faite dans ma boîte aux lettres quand celle-ci est désespérément vide !
J'ai porté réclamation, en réponse il est indiqué que cette réclamation sera traitée d'ici 7 jours ouvrés, soit dans 9 jours au mieux...
The quality of the products offered is very good and they are at reasonable prices. The tracking service for shipments is a bit slow and not very informative. The overall experience was very good.
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Answer by hollandwatchgroup.com
Nov 7, 2023
Good afternoon, thank you for the great feedback!
Kind regards,
Team HWG
Nov 4, 2023
Verified review
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Answer by hollandwatchgroup.com
Nov 7, 2023
Thank you for the amazing review!
Kind regards,
Team HWG
Nov 3, 2023
Verified review
My item was delivered as ordered in the time promised. It was a great experience to buy from this vendor!
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Answer by hollandwatchgroup.com
Nov 7, 2023
Good afternoon, thank you for the great feedback! :)
We hope to see you soon again on our website.
Kind regards,
Team HWG
Nov 1, 2023
Verified review
Fast shipping, great service.
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Answer by hollandwatchgroup.com
Nov 1, 2023
Thank you very much for the 5 star review!
We are happy to see you satisfied with the purchase.
Kind regards,
Team HWG
Oct 31, 2023
Verified review
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Answer by hollandwatchgroup.com
Nov 1, 2023
Thank you very much for the 5 star review!
Have a nice day,
Team HWG
Original Seiko Armband gekauft. Guter Preis, schnelle Lieferung. Danke.
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Answer by hollandwatchgroup.com
Oct 30, 2023
Thank you very much for your 5 star review!
We hope to see you soon again on our online store.
Have a nice day,
Team HWG
Oct 28, 2023
Verified review
Top sevice, I ordred the wrong item, it was returned and money refunded without any fuss or probplems. Thank you
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Answer by hollandwatchgroup.com
Oct 30, 2023
Thank you very much fo the review!
We are sorry again for the inconvenience, but we are happy that we were able to solve the issue for you!
Have a nice day,
Team HWG
Oct 26, 2023
Verified review
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Oct 26, 2023
Verified review
Shipping term had been maintained as promised, support team was rechable and proactive. There was a delay in the country of recipient, however that is doubtly attributable to the sender.
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Answer by hollandwatchgroup.com
Oct 26, 2023
Thank you very much for your 5 star review!
We hope to see you soon again on our online store.
Have a nice day,
Team HWG
Oct 25, 2023
Verified review
Everything perfect! Genuine product! Super fast delivery!!!
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Answer by hollandwatchgroup.com
Oct 26, 2023
Thank you very much for your 5 star review!
We hope to see you soon again on our online store.
Have a nice day,
Team HWG
Oct 9, 2023
Verified review
I was kept up to date with the tracking and it arrived on the day I was told
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Answer by hollandwatchgroup.com
Oct 9, 2023
Thank you very much for your 5 star review!
We hope to see you soon again on our online store.
Have a nice day,
Team HWG
Oct 9, 2023
Verified review
Amazing experience, authentic and professional packaging!
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Answer by hollandwatchgroup.com
Oct 9, 2023
Thank you very much for your 5 star review!
Have a nice day,
Team HWG
Oct 8, 2023
Verified review
Exactly what i have order and with great quality
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Answer by hollandwatchgroup.com
Oct 9, 2023
Thank you very much for your 5 star review!
We hope to see you soon again on our online store.
Have a nice day,
Team HWG
Oct 6, 2023
Verified review
Ship faster. Otherwise I received what oli ordered.
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Answer by hollandwatchgroup.com
Oct 9, 2023
Thank you very much for your review and for the feedback~!
Have a nice day,
Team HWG
Sep 30, 2023
Verified review
fast and accurate...the watch was as…
fast and accurate...the watch was as advertised thank you
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Answer by hollandwatchgroup.com
Sep 30, 2023
Thank you very much for your 5 star review!
We hope to see you soon again on our online store.
Have a nice day,
Team HWG
Sep 28, 2023
Verified review
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Answer by hollandwatchgroup.com
Sep 28, 2023
Thank you very much for your 5 star review!
We hope to see you soon again on our online store.
Have a nice day,
Team HWG
Sep 28, 2023
Verified review
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Answer by hollandwatchgroup.com
Sep 28, 2023
Thank you very much for your 5 star review!
We hope to see you soon again on our online store.
Have a nice day,
Team HWG
Sep 28, 2023
Verified review
The watch band was high quality and perfect fit. All the items of the order were correct, the tracking information was good and the signed note from quality control made it clear that the utmost care was given to the order.
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Answer by hollandwatchgroup.com
Sep 28, 2023
Thank you very much for your review!:)
Have a nice day,
Team HWG
Sep 27, 2023
Verified review
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Answer by hollandwatchgroup.com
Sep 28, 2023
Thank you very much for your 5 star review!
We hope to see you soon again on our online store.
Have a nice day,
Team HWG
Sep 27, 2023
Verified review
Serietà e precisione e molto veloci
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Answer by hollandwatchgroup.com
Sep 27, 2023
Grazie mille per la sua ottima recensione! :)
A presto,
Team HWG
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