hollandwatchgroup.com

Reviews:

Firstly for the premium quality of the product ordered and received, total satisfaction. Secondly, although the initial delivery had failed (never got to my place, parcel had been most probably lost by the apointed carrier), the Holland Watch Group customer service very quickly responded back to me by email with a very effective corrective action, which made the second order internationally delivered within 3 days!!! Great experience overall, thanks to Wendy !

DHL. I paid a premium for express delivery. The delivery was with DHL. Not only was the service not "premium" it was probably the worst service experience possible. From their inability to deliver, inability to track the package coupled with horrific and incompetent customer service. Finally after 12 days I had to go to their distribution center to pick up the package myself. The experience was enough that I would never do business with you again. As a company you should seriously reconsider your reliance on DHL, their performance impacts your reputation and customer satisfaction.