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Top positive review
May 31, 2023
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Fast delivery, checking that you have appropriate aquariums for animals, good quality packing, fish arrived in time and healthy looking and good customer service :)
Ordered Melania snails €20 each which is very expensive these are €6 usually I was expecting huge grown snails got tiny 1cm worth maybe €3 each one snail was mini like 7mm. I got scammed by these shop absolutely horrible customer service. AVOID
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Jan 17, 2024
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Excellent health of delivered bred fish
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Answer by masterfisch.eu
Jan 25, 2024
Thank you for your feedback. We're delighted that you like your animals ! See you soon on MasterFisch.eu :-)
Nov 22, 2023
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very nice packaging and great service
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Answer by masterfisch.eu
Nov 24, 2023
Thank you very much for your compliments, we are glad to know that your fish are doing well and that you are fully satisfied with our services. We hope to see you soon on MasterFisch!
Nov 15, 2023
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Comunication and transport's quality.
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Answer by masterfisch.eu
Nov 17, 2023
Thank you very much for your positive feedback ! Your satisfaction is our priority, see you soon on MasterFisch !
Nov 7, 2023
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Super fast delivery great service
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Answer by masterfisch.eu
Nov 9, 2023
Thank you so much for trusting us and giving us your positive feedback on our services! We hope to be able to satisfy you again with your next orders!
Jan 10, 2024
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Answer by masterfisch.eu
Jan 12, 2024
Thank you very much for your feedback ! We look forward to serving you again! Have a great weekend !
Nov 28, 2023
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Dec 1, 2023
Thank you for your kind feedback. We look forward to satisfying you again for your next orders on MasterFisch !
Nov 1, 2023
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Nov 2, 2023
Thank you very much for your kind feedback! We're very glad to have been able to satisfy you. See you soon on MasterFisch!
Aug 23, 2023
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Sep 1, 2023
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Aug 15, 2023
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Sep 1, 2023
Thank you very much!
Jul 10, 2023
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Jul 10, 2023
Thank you for your positive review, see you soon again on MasterFisch!
Jul 4, 2023
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Jul 7, 2023
Thank you very much!!
Jul 3, 2023
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Jul 3, 2023
Thank you very much and see you soon on MasterFisch!
Jun 27, 2023
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Jun 30, 2023
Thank you very much!!
Jun 19, 2023
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Jun 23, 2023
Thank you very much!
Jun 7, 2023
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Jun 9, 2023
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Jun 6, 2023
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Jun 9, 2023
Thank you very much for your positive review!
May 24, 2023
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Jun 1, 2023
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May 23, 2023
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May 23, 2023
Thank you very much and see you soon on MasterFisch!
Jun 12, 2023
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Some of the poor animals were dead before they had a chance. The anemone was dead before it arrived at my address. Most of the other survived, but that was a big disappointment,
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Answer by masterfisch.eu
Jun 23, 2023
We are sorry and surprised to hear that some of the animals did not survive the transport, as we unfortunately did not hear from you after delivery. Please note that we offer a Guarantee that covers any loss on arrival, so it is important that you contact us directly so that our experts can help you and activate our Guarantee if necessary. Our customer service team will then contact you for more information, thank you for your understanding.
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