shop.enlaps.io/en
Reviews:

217 reviews for this company's 4 websites, 95 for shop.enlaps.io/en/ 

4.36

Good

217 reviews for this company's 4 websites since Feb 15, 2023
5
76 %
4
7 %
3
2 %
2
5 %
1
10 %
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Certified since: Feb 24, 2023
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Reviewsshop.enlaps.io/en

(4)
(2)
(1)
(3)
(32)
Community member 
2 Reviews
 Verified
Professional team, well knowledgeable, client service oriented
Elvin A.
3 Reviews
 Verified

good

product is good and shipping the parcel was in time.
Community member 
1 Reviews
 Verified
A H
Andi H.
4 Reviews
Cross-market review
 Verified
Cross-market review
Community member 
1 Reviews
 Verified

Reply from shop.enlaps.io/en

Hello, Thank you for taking the time to share your feedback. We have taken note of your comments regarding the delivery time. On our side, we did everything possible to ensure that your order was delivered as quickly as possible. We work regularly with trusted transport partners, however, unforeseen logistical issues can unfortunately arise from time to time and affect the expected delivery time, despite the follow-up and efforts we put in place to minimize such situations. In order to limit any further delay as much as possible, we also decided to dispatch a second shipment without waiting for final feedback from our logistics department regarding the initial delivery. Our priority was to ensure that you received your order as quickly as possible. We sincerely apologize for the inconvenience caused and fully understand your disappointment regarding the delay. We nevertheless hope that, despite the longer delivery time, the products you received meet your expectations and that you are satisfied with them. Please do not hesitate to contact us should you wish to discuss this further. We remain at your disposal. Kind regards, Enlaps team
Elvin A.
3 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified

Reply from shop.enlaps.io/en

Hello, We are sorry to see that you were not completely satisfied with your order. We couldn't find any claims raised to our Support team related to your order, and without any comment on your review we can't fully help you. Please feel free to reach out to our Support team who will gladly help you in the future for any question you might have. We remain available by phone : +33 4 58 00 57 30 or via our contact form https://enlaps.io/contact Best, Enlaps Team
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review
Community member 
1 Reviews
 Verified
Community member 
2 Reviews
 Verified
Community member 
1 Reviews
 Verified

always have been massivly helpful

always have been massively helpful
Community member 
2 Reviews
 Verified
Community member 
2 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
4 Reviews
 Verified
Community member 
1 Reviews
 Verified
I ordered an extension cord to charge the Tikee 4. I received a 2 metre cable which is kind of a joke, since a Tikee on a construction site is placed high up overviewing the building proces. So 2 metres of cable makes it necessary to have an extension cord hanging half way up the mast where the Tikee is mounted.Why not make it long and usable, so the charger cord can be used like it is intended.

Reply from shop.enlaps.io/en

Hello Mick, Thank you very much for taking the time to discuss by phone and explaining your situation. As mentioned in the product specifications and characteristics on our website, the length of the cable of the power charger of the camera measures 2 meters, which is shorter than what you need. Your satisfaction is a priority for us, and all customer feedback is taken into consideration as part of our ongoing efforts to improve our products and better meet the needs of our users. We remain at your disposal should you require any further information. Enlaps Team
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

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Rating for shop.enlaps.io/en

4.25
Good
95 reviews since Feb 15, 2023

Contact

  • shop.enlaps.io/en
  • contact@enlaps.fr
  • MONTBONNOT-SAINT-MARTIN, FRA
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About

Enlaps est la scale-up ConTech française de référence qui transforme la donnée visuelle brute des chantiers en levier de pilotage, de sécurité et de décision. Pionnier de l'imagerie numérique et de l...

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