the most relevant critical review
I made a mistake and ordered the wrong product. This company did offer to provide a refund if I refused the delivery of the package, which I did.
I got a refund, minus the shipping which I expected; however, they did not refund the entire purchase - I was left shorted about $8.50 on a $39 order. That's about 21%
Restocking fee I guess? Although I appreciate the refund, this incident left me feeling jaded . I do not think that I will purchase from them again in the future.
sincerely, Felix Daske, North Vancouver