Customers consistently highlight several positive aspects, including fast and reliable shipping that often exceeds delivery expectations, as well as responsive, helpful, and proactive customer service. Products are described as high-quality and reliable, matching what customers anticipate. The pricing is frequently praised for being fair and competitive, offering good value for the quality received. Additionally, customers appreciate the wide selection of parts and products, which makes it easy to find what they need, and most find the website and ordering process straightforward and user-friendly.
This text was automatically created by an AI system from user reviews.
I have had very good repeated experience with your company. When we had an issue with the vaperizor we bought being a big issue for my spouse, you helped us out, which was greatly appreciated. The Utillian brand has been one of the best he has used!
Community member
1 Reviews
Verified
unfair
I did change to five star rating for telling me to shop somewhere else. I did and saved on shipping and got the same and some better custom products without all the whining, Thanks Planet Vape!
They really need to know how business works,lol.
Community member
1 Reviews
Verified
Got myself a new 3DXL chamber for my peak pro , chose the local pick up and it was ready within a couple of days.
Had a few minor issues and quick responses allowed the situation to get rectified.
Would recommend any Canadian to use
Community member
3 Reviews
Verified
Good website Great selection and delivery
Good website - easy to navigate. Always good delivery. Great selection. Being able to get replacement parts and accessories for Storz & Bickel items like the volcano is very convenient. Having them delivered for free, for purchases over $100 is also really good. Thank-you.
Community member
1 Reviews
Verified
Everything I needed and more...
Was super happy to see they had just the right part I needed. Original manufacturer didn't have it and would have charged a bunch to ship if they did have it (more than the cost of the part). I happen to live reasonably close so chose the pick-up option. The person helping me was awesome and we had a really fun chat. Just a great experience all around by a company doing what they can to help out their customers.
Community member
1 Reviews
Verified
I usually shop on the OCS site and two things
1 it is difficult to sort out the difference between herb vapes and the liquid ones.
2 They don't seem to have any herb vapes at all now. Your site allowed me to buy a product easily and to evaluate its value before choosing
Community member
1 Reviews
Verified
Customer service was great. They didn't have part of my order in stock so gave me different options but I decided to wait. They bumped up my shipping and had it in a couple of days. Great pricing too. Would buy again from them.
Community member
4 Reviews
Verified
Whenever I've needed to buy a part, response by email has been very prompt and courteous.
I would suggest you don't include all the extras for the desktop Arizer. Just a basic setup without balloons, is perfect. If people want balloons, they can order separately. I also think you should include 3 cup screens in the package as we always need to keep those rotating.
Community member
1 Reviews
Verified
They refunded the difference in shipping to save me money. I highly recommend Vaporizer.ca. Their prices are always competitive and I always receive my items in a timely manner.
Community member
1 Reviews
Verified
batterie, cleaning and chamber capacity
The batterie needs to be charge after 3 uses (aprox 3-4 Times a Day). Is this normal? It also needs to be clean at least once a day or else it would be to dirty to use and it become hard to take a drag. The chamber in wich we put the herb is way to smal. It would be more convenient if I didn’t have to empty it and reloaded between each use.
Community member
1 Reviews
Verified
Great products and exceptional service
Great products and exceptional customer service. Purchased three items and had issue with one and they were quick to respond and had a replacement out to me almost immediately, without hesitation.
Community member
1 Reviews
Verified
I'm happy with the vaporizer I ordered and it came fairly quick in the mail. the price was good and not much more you could ask for
Community member
1 Reviews
Verified
Great web site real good products, and you click the mouse a few times and what you order just shows up at you place. Sounds good to me! Great product also.
Community member
1 Reviews
Verified
Lost my first Mighty... very happy to have replaced it finally. It's simply the best on the market. Leave it to German engineering!
Community member
1 Reviews
Verified
I needed some tune-up pieces for my mighty medic plus and found these guys had what I wanted had a good price and shipping was quick.
I was very impressed.
Community member
1 Reviews
Verified
Painless experience!
My vape came very quickly. Service was prompt, packaging was great, everything was awesome! Will order from here again
Community member
1 Reviews
Verified
I am not a cigarette smoker, I find I cough to much when I smoke weed, I find the vaporizer good but after a lot of draws from the vaporizer it irritates my throat, I need to find a cough drop to ease my throat.
Barry
Community member
1 Reviews
Verified
Good service- they thought the delivery was delayed so included 3 free mouth pieces as a token of appreciation!
Community member
2 Reviews
Verified
Less time to heat holds more. Cleans faster. So far I just like it better. I like pax. I’ve bought 3 vapes from you and pleased with the service from you. Canada Post not so much. They have it on the truck but won’t bring it to the apartment. They came twice to bring notices but not the vape. But your company and product are great. 👍 thanks so much 😉
Community member
3 Reviews
Verified
Fantastic Company
This is a great company that stands by the products it sells and will bring in products at your request. I have nothing but great things to say about vaporizers.ca
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