Review summary
Customers consistently praise the fast and reliable delivery, as well as the practical, durable, and high-quality products that meet their expectations. Customer service is frequently described as friendly, fast, and helpful. Many also appreciate the broad and practical assortment tailored for teachers, and generally find the products cost-effective. Ordering is often described as straightforward and uncomplicated, and most customers are satisfied with the packaging. Additionally, most issues or complaints are resolved quickly. Some customers note occasional delivery delays or issues with the shipping provider. There are remarks about certain items being expensive or concerns about inconsistent price-performance. A subset of reviewers mention slow or unclear responses from customer service. Some wish for more product options or regret the removal of certain items. Technical or payment issues during ordering are also reported, and a few find the returns process complicated. Several customers mention problems with packaging, such as missing freebies, damaged goods, or poor handling of live items.
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How Trusted Shops prevents fake reviewsReviewsTimeTEX CZ
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Cross-market review
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Cross-market review
TimeTEX is clear, has all the information that is important for the product, nothing unnecessary or obstructive on the page that would delay you or hold up the information.
I am very excited and have already recommended it to my colleagues, with the conviction that the site is reliable (meaning that I quickly and well-informed reach the result). Super!
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Prompt delivery.
Prompt delivery and quality improvement:
I had the same rolling suitcase, the previous model, for many years, and was now delighted that the current model was not significantly more expensive but improved: no longer tips over with heavy loads, more compartments, thoughtful organization,…
When my old suitcase became so defective that I could no longer use it, but urgently needed a new one, the new one arrived within a few days.
Would always order again!
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The order was executed quickly. However, my birthday voucher was forgotten on the invoice, which was corrected after my complaint.
The order was executed quickly.
Unfortunately, the delivery was again carried out by DPD. Because I was not at home, the parcel was left at a tailor's (somewhat obscure). Last year it was similar: in a small dark shop). If you do not constantly check your emails, you can easily overlook the message about the drop-off location....
Please commission a different delivery in the future...
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We bought crafting materials for our summer activity and want to make capes for superheroes from them. I have already tested it and found that the material is good for sticking and painting. However, you need to put a mat underneath. The delivery arrived in two days, which is always very important for us in case we need to reorder parts.
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Feedback
It's a shame that the promised delivery date for the gift voucher couldn't be met and only after inquiry came the response that things are so busy right now, and therefore the order wasn't processed immediately. A more attractive design for the voucher or the ability to print the voucher online for immediate use would be nicer from my perspective.
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Cross-market review
"Loud rolling noise"
The order went perfectly.
I have purchased the new Trolly "Pera Trend XXL" from you. I already had very good experiences with the previous model.
What really bothers me about the new model is that the trolly makes extremely loud "rolling noise" on slightly uneven surfaces. I only know such loud noises from "cheap products". The previous model was much more pleasant regarding rolling noise.
The extendable telescopic handle of the previous model was also significantly more stable and, above all, longer. The handle of the new model is not optimal for tall people in terms of length.
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Simple, clear, faster
Simple, clear, digital-independent, can always have it with you, and directly enter notes, etc.
I used a tablet for a long time, which, however, wasn't decisively better. After complicated, I chose simple.
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I like the clear layout and the simple design. The neon yellow planner is visible even on the most cluttered desk. Personally, I don't need the note tables and would prefer more lined pages for meeting notes.
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Fast delivery.
Perhaps it would be nice to receive an email when the package is sent. For me, it always just said "in processing".
And one confirming that the payment has been completed and the purchase is finished would also be great.
Otherwise, completely satisfied.
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Super prices and received goods were just...
Super prices and the received goods were just as we wanted them. We sent a message to the office in Kolding before the order and they responded with help quickly. Highest recommendation from us.
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Order - Delivery
The material is well described, the shipment meets expectations.
Short delivery time.
The only thing that is difficult for me: I always order much more than I actually wanted. ;(
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Consistently high quality, especially for really important products like teacher planners. Great value for money, fast delivery, and convenient payment by invoice. Clear recommendation!
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Problem solved!:)
I ordered several articles and the shipping was fast. However, when there were issues with one of the articles and a free gift wasn’t included as announced, I contacted them by email and so far haven't received a response to my email. Customer service is different, and I wouldn't order there again if this isn't resolved.
On the same day of my review, TimeTEX contacted me and the issue was resolved. I received a replacement item and a small free gift, so there is nothing preventing me from ordering again from this shop. Thank you!
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Reply from TimeTEX CZ
Thank you very much for your feedback and for taking the time to write to us. We are sorry that the delivery did not go smoothly at first and that you did not receive a prompt response. We are very sorry.
We are pleased that we were ultimately able to resolve the problem and that you have received a replacement item as well as a small free gift. We look forward to welcoming you again as a customer and we thank you for your trust.
Best regards
Your TimeTEX Team
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Cross-market review
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Cross-market review
Quick delivery, package too large
Quick delivery.
Items could be packed more space-efficiently.
The offer for expired yearly planners is not clearly marked enough. Who needs expired yearly planners?
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Cross-market review
I tried to redeem my birthday voucher, spent half an hour attempting, and it didn't work. Later I found out it was because my order was under 30 €. So I gave up and lost a lot of time. Otherwise, everything is fine.
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I am very satisfied with the articles ordered so far. However, recently I am experiencing problems with my credit card. It simply is not accepted. If I try again, the whole process is erased. On the next order, however, everything was back in the shopping cart, which I had not seen at all. So suddenly all the ordered articles arrived 2x.
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The Perfect Timer
Across the board, beautiful, varied, helpful products. Especially the timers... never owned a better one. Been using it for over 20 years now.
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Fully satisfied
Complete and fast delivery. Products are of very good quality and were packaged environmentally friendly. Good value for money.
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Return big problem
The delivery was prompt, but it was not clear for one type of stamp that an extra ink pad was needed. Returning is complicated and costs money, as it is not possible to return for free. I had to get a shipping label myself, write it by myself, get a box because you would have to shout it completely to the opener, copy and include the shipping receipt, and pay for the return.
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Cross-market review
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I've ordered butterflies three times now...
I've ordered butterflies or caterpillars three times now. Everything went smoothly. All the children who received gifts are thrilled!
Everything top-notch!
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