Review summary
Customers consistently commend the fast and reliable delivery, high product quality, and the helpfulness and responsiveness of customer service. The broad and thoughtfully curated selection, particularly for educational use, is well-received, and many appreciate the simplicity and clarity of both the ordering process and product design. Most customers feel that the products offer fair value, and packaging is generally adequate. Some customers, however, report occasional delivery delays and issues with packaging, such as damage or unnecessary bulk. There are isolated complaints about specific product components and dissatisfaction with higher prices for certain sustainable items. A few customers experience less satisfactory interactions with customer service, and some find the returns process complicated, costly, or unresolved. Additionally, a small number of customers desire greater product variety or clearer labeling.
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How Trusted Shops prevents fake reviewsReviewsTimeTEX CZ
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Cross-market review
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Cross-market review
I have been ordering the school planner for many years and have been very satisfied. However, this time I also ordered a chalk holder for square chalks, which initially I thought was missing something. I had to think about how this small plastic piece (which looks like it’s worth ten cents) should work and whether it would last more than a day. I tested it with a piece of chalk, and it doesn’t hold the chalk at all, i.e., it immediately slips back into the holder. Since the postage is more expensive than the chalk holder, I obviously won’t return it, but I am very dissatisfied with it. Unfortunately, I can only throw it away! Hence, there are only 3 stars.
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Cross-market review
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Cross-market review
You know what you're getting! 👍
As always, the quality and content of the product match exactly with the description on the website. These are well-thought-out articles - such as the teacher planner * clip-on pocket here, which also holds well.
Furthermore, you get a lovingly packed parcel - doubly nice! :-)
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Cross-market review
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Cross-market review
The animals were not well packed. Upon arrival and opening the package, the lid that was meant to cover and protect the animals was off and on the other side of the package. (no idea how long it was like that.) at least long enough for one of the animals to manage to hang onto the packing material and, in the end, land on our floor. Fortunately, we discovered it in time and placed the animal with the others. The packaging in which the animals were located was torn and damaged, so we had to repair it first. At the moment, it seems that all the animals have survived. However, we are not sure.
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Reply from TimeTEX
Thank you very much for your message. We are very sorry that the container arrived damaged. We are relieved that the animals were not harmed.
Should problems arise in the future, we ask you to contact our customer service at any time. Together we will surely find a suitable solution.
Kind regards,
Your TimeTEX Team
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Cross-market review
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Cross-market review
Reliable service and quick help
Our package was unfortunately returned initially. However, the TimeTEX team took care to find the correct address and sent the package again. The re-delivery worked reliably and smoothly.
Thank you for the good service and the quick and uncomplicated support!
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Cross-market review
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Cross-market review
TimeTEX is clear, has all the information that is important for the product, nothing unnecessary or obstructive on the page that would delay you or hold up the information.
I am very excited and have already recommended it to my colleagues, with the conviction that the site is reliable (meaning that I quickly and well-informed reach the result). Super!
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Cross-market review
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Cross-market review
I would like to thank Mr. Zielinski for the pleasant phone conversation, his understanding, and his helpfulness. Unfortunately, there were also problems with the delivery by DPD this year. Your customer service is very good, your delivery partner receives a grade of 6.
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Cross-market review
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Cross-market review
I have been ordering the teacher calendar for years. Last year, unfortunately, I ordered the ring binder version, which was already falling apart by mid-year! A total flop, glued multiple times....
The bound edition will last the school year again! ;)
Best regards,
K. Knaak
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Cross-market review
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Cross-market review
well and quickly delivered
I order the TimeTEX system planner every year and am always very satisfied. The planner is thoughtfully designed, clear, and fits perfectly with my requirements in the school environment. For me, it is the best choice, so I will continue to order it in the future. Clear recommendation!
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Cross-market review
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Cross-market review
Fast delivery, but...
The planner itself is very practical and well designed. Unfortunately, the product suffers due to the purchasable plastic covers. The perforation is sometimes poor, the cover snaps off regularly and throughout the year it warps. When the cover was still an integral part of the planner, the product was more stable. Without the plastic cover, the planner is already very worn by mid-year.
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Cross-market review
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Cross-market review
Prompt delivery.
Prompt delivery and quality improvement:
I had the same rolling suitcase, the previous model, for many years, and was now delighted that the current model was not significantly more expensive but improved: no longer tips over with heavy loads, more compartments, thoughtful organization,…
When my old suitcase became so defective that I could no longer use it, but urgently needed a new one, the new one arrived within a few days.
Would always order again!
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Cross-market review
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Cross-market review
We bought crafting materials for our summer activity and want to make capes for superheroes from them. I have already tested it and found that the material is good for sticking and painting. However, you need to put a mat underneath. The delivery arrived in two days, which is always very important for us in case we need to reorder parts.
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Cross-market review
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Cross-market review
Feedback
It's a pity that the promised delivery date for the gift voucher couldn't be met and the response only came after inquiry, stating that there was so much going on and therefore the order wasn't processed immediately. A more attractive design for the voucher or the possibility of an online printout of the voucher for immediate use would be, in my opinion, nicer.
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Reply from TimeTEX
Thank you very much for taking the time to rate us.\n\nWe are very sorry that there was a delay in the delivery of your order. This does not correspond to our usual shipping standard and we apologize for the inconvenience.\n\nWe hope that at some later date you will give us the opportunity to convince you of our usual reliable service.
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Cross-market review
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Cross-market review
Very good quality and very good delivery! I love that you have bags made from cork and apple leather. The bag made from green apple leather looks very nice. I also like when you have affordable offers. Definitely again!
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Cross-market review
The planner is in its slimmed-down version very light, yet still stable! Overall, it provides possibilities for all necessary overviews and schedules of a school year, making it very suitable for me! I am pleased with this practical companion!
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Cross-market review
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Cross-market review
Solid Reference Planners.
What I am missing are multiple teacher schedules. There is only a teacher schedule on the first double page, even though this planner is designed for three semesters.
Additionally, stickers with months for sticking would be practical. Other manufacturers offer this partially as a set or additional product.
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Cross-market review
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Division of the pages
I like the division of the pages with the respective class because you can write a lot, and for small classes, it's even enough to fill every other line.
Additionally, I find the entire calendar handy and clear.
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Cross-market review
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Cross-market review
"Loud rolling noises"
Everything went perfectly with the order.
I purchased the new Trolly "Pera Trend XXL" from you. I had already had very good experiences with the previous model.
What really bothers me about the new model is that the Trolly makes extremely loud "rolling noises" on slightly uneven surfaces. I only know such loud noises from "cheap products". The previous model was much more pleasant regarding rolling noises.
In the previous model, the extendable telescopic handle was also much more stable and, above all, longer. The handle on the new model is not optimal in length for tall people.
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Reply from TimeTEX
Thank you for taking the time to review us.
We will gladly pass your comment on to our colleagues responsible for product development. Our customers' feedback is particularly valuable to us, as it helps us to continuously improve our existing products and to strategically expand our range with new, suitable items.
Best regards,
Your TimeTEX Team
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Cross-market review
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Cross-market review
Shop very user-friendly...
I have been ordering the Timetext school planner for several years and am very satisfied with the division and quality at a fair price. The ordering process in the shop is very user-friendly.
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Mixed
Unfortunately, I now have problems for the third time with the elastic band of the teacher's planner. While in the last school year it only broke in the second semester, this time it happened before the end of the summer holidays. I have now re-attached it myself.
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Cross-market review
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Cross-market review
The system school planner is like every year...
The system school planner is well made as every year and excellent for use in practice. Unfortunately, it arrived two days later than announced. On the page with personal information, I find the fields for the personal phone number and email address too short.
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5.00
Excellent3 total reviews1 reviews in the last 12 months
Contact
TimeTEX CZ
- +499442922090
- www.timetex.com/cs-cz
- contact@timetex.cz
- Riedenburg, DEU
About
TimeTEX CZ
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