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Review summary
Customers consistently praise the unique, beautiful, and imaginative designs, patterns, and colors of the products. Product quality is often highlighted as excellent and durable. Delivery is widely described as fast, efficient, and reliable. Customer service is generally appreciated for being responsive and helpful. Most customers are pleased with secure and pristine packaging, and some find the products to be good value. Some customers also appreciate the ease of use of the website and app.
A few customers express concerns about product value or defects, as well as high prices, shipping costs, or import taxes. There are occasional issues with shipping costs or carriers, and some concerns about packaging protection during international shipping. Some customers experience unresolved issues or lack of human support from customer service. Limited stock or discontinued items can be frustrating, especially for larger or repeat orders. Additionally, some users report glitches and navigation issues with the website and app.
This text was automatically created by an AI system from user reviews.
We were recently in Paris and stayed at a boutique hotel which had Pip Studio dishes, cups and saucers and I fell in love with the design and the gorgeous patterns. I ordered 2 large cups and saucers to match and they arrived very quickly, my only complaint is the additional tariffs that were added on after I had ordered and before they arrived. However I’m thoroughly enjoying my coffee and cappuccinos each day with these lovely additions to my home.
Community member
1 Reviews
Verified
I felt in love with PIP Studio when I first got some cups and saucers from Blushing Birds Collection at a local store in my city. Now I am delighted with my Royal White Collection items. They are so beautiful! I can't wait to get more of them. The only hesitation I could have are shipment costs which I found a bit expensive. Otherwise shipment is quick and safe. Love PIP Studio!
Community member
1 Reviews
Verified
The best and the most beatiful
I just love your mugs. I have owned them for 10 years, and they get a lot of use every single day. I use the 200 ml mugs, and they are just the right size for a coffee break. They are beautiful, durable, and keep coffee hot longer than some other ceramic mugs I have owned.
I just miss you don’t have more colors in my mug sizes.
Community member
1 Reviews
Verified
I'm very happy with my order from PIP Studio! I bought a set of their china bowls, and they're absolutely gorgeous. The colours and patterns are so pretty, and the quality is fantastic. They really do bring me joy just looking at them!
Ordering was really easy, delivery was quick, and everything arrived carefully packaged and in perfect condition. It was a lovely shopping experience from start to finish.
I'll definitely be ordering from PIP Studio again and would happily recommend to anyone looking for beautiful, high-quality homeware.
Community member
1 Reviews
Verified
Il pigiama e la giacca da camera acquistati sono molto belli oltre ad essere molto confortevoli. Ho subito acquistato un’altra maglietta e una vestaglia in velluto per l’inverno. Ho ricevuto i prodotti molto celermente e ben imballati. Negozio online consigliatissimo!!
Community member
4 Reviews
Verified
Cbeachvweare pip conosco Pip da tanti anni e mi dispiace…
Conosco Pip da tanti anni e mi dispiace tanto chr non produce più il beach weare. Da più di 10 anni che uso un loro set da spiaggia e ogni volta ricevo ancora i complimenti nonostante sia strausato . Hei Pip vogliamo ancora il tuo fantastico beach wear!
Community member
1 Reviews
Verified
Fantastic rug - beautiful quality, beautiful colours. Delighted.
UK customers, just be mindful you have to pay import tax to UPS for it to be delivered. I didn’t realise - but worth it, and I’m already looking for my next rug.
Community member
1 Reviews
Verified
I'm a fan 🥰
Ever since I discovered the Pip Studio products, I've become addicted to them - especially the bedding, bath, loungewear and nightwear products. They look great and they do make me happy, just as the company's slogan states. I also love being able to mix and match, which offers lots of possibilities for the same price.
Community member
1 Reviews
Verified
The delivery was quick and the product oacked
The delivery was quick and the product packed well so the beautiful mugs in their pretty box arrived in pristine condition. These are a gift and I know the recipient will be thrilled! I already own a couple of these mugs and am hoping to get more. I highly recommend both the product and the company.
Community member
3 Reviews
Verified
Bei mir gibt es schon ganz viele tolle Dinge aus dem Hause Pip-Studio! Jedes Stück einzigartig in Farben und Mustern. Diese Dinge tragen zu einem sehr grossen Teil zu meinem Wohlbefinden bei. Einfach danke!!
Community member
1 Reviews
Verified
My rug is absolutely beautiful! I am delighted with it. My visitors all admire it.
The rug was dispatched promptly and arrived within days. I will be ordering another rug for my renovation project, this winter.
Community member
1 Reviews
Verified
La rapidez en el envío y el excelente trato por el Servicio de Atención al Cliente, ya que hubo una incidencia con el paquete enviado y la resolvieron con rapidez y profesionalidad.
Community member
1 Reviews
Verified
Beautiful rug and great service. Disappointed was having to pay £70.00 import taxes that is not really mentioned when purchasing.
Community member
1 Reviews
Verified
Absolutely beautiful and high-quality wallpaper!
I have known about this brand for a long time and I have always been impressed by their designs and concepts. I finally ordered some non-woven wallpaper, and it was delivered from outside of Netherlands in a very short time, which was a pleasant surprise.
The quality of the paper is excellent, but what I love most is the design. It looks exactly like something from my great-grandmother's and grandmother's house. It will fit perfectly in that same house, which I am currently renovating by mixing new elements with antique style. The wallpaper is the missing piece to bring the whole look together.
All the praise from me! I already have many more products on my wish list that I want to have in my home.I'll update with photos once I have put them up on the walls.
Community member
1 Reviews
Verified
I like the design and creativity find…
I like the design and creativity, find them unique and in 80% of cases choose PIP for presents, either from local dealer or other European dealers, also directly from you. Today I have at least one item from every collection..
However I can recommend improvement in customer service/logistics as I had a missing item in the delivery box and no notification for a separate delivery. Hopefully it will be solved by your team.
Community member
1 Reviews
Verified
closing unused accounts
The app I downloaded is user-friendly and practical. I easily placed an order from Türkiye to the Netherlands. However, I couldn't log in with my current email address yasminoz89@hotmail.com, so I created a new account with Gmail. I would appreciate it if you could close my unused yasminoz89@hotmail.com account. Thank you.
Community member
1 Reviews
Verified
I really like Pip studio but the quality is not as high as the prices.
Often items break after short term usage. This has happened to me both with towels and bed linen.
Also, the fabric is often quite thin.
Pip needs to step up to deliver products which keep level with price. As of now, it is pretty but budget products at a high end price.
The hanger in the picture lasted two days… towel cost 20 euro for one.
Reply from pipstudio.com
Hi Emilie,
Thank you very much for your review. Of course, quality issues as with the hook are not how we imagine our products to be experienced. Both bath and bed linen should last years as a minimum.
We hope you will inform our customer service team this or other defects so they can find an adequate solution for you.
Love,
Pip
Community member
2 Reviews
Verified
Beautiful bag
Products are unique, beautiful and very well made!
I love the various designs, colours and patterns! Highly recommend for anyone looking for something unusual and original!
Packaging was clean and efficient. The cushions are everything I wanted - perfect!
Community member
1 Reviews
Verified
Muted colours in recent order but lovely design as ever
The quality remains high (my family has been buying Pip products in the U.K. for many years), but the colours of my recent purchase differed immensely from the online photographs. We received a muted tea bag yellow and not the lovely rich colour we saw online. This is not a computer screen issue, as we compared other Pip products we have to online images. It is not worth the cost of returning, therefore we will not be buying anything more from Pip while we remain abroad.
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