Customers mostly report positive experiences with nuudcare.com. Customers widely praise Nuud for its strong effectiveness in preventing body odor for several days, especially favoring the cream format over the stick. Many users also appreciate how long the product lasts between applications. Customer service receives high marks for being responsive, friendly, and helpful in resolving issues, and some customers are pleased with the eco-friendly packaging and quick shipping experiences. However, several negative aspects are noted. Dissatisfaction is common regarding recent formula changes, with complaints about differences in consistency, scent, and effectiveness compared to the original version. The stick format is frequently criticized for its weaker performance, application difficulties, and the cardboard packaging, which many find flimsy and prone to damage. Delivery experiences are mixed, with complaints about delays, lost parcels, and customs charges. Some users also mention that the product's effectiveness and duration have declined with newer formulas or with the stick version.