jakefood.comReviews:
68 reviews in the last 12 months537 total reviews
4.00
Good
TrustmarkValid
Most relevant positive review
Aug 1, 2024
Verified review
The product is revolutionary. I was able to lose 3% body fat percentage and gain muscle last month. I gave some bags to friends and family for them to try it out. The waiting time from order to shipping from the Netherlands was too long (3 weeks). Ordered on the 4th, only shipped on the 23rd and arrived on the 29th July). As an autist it is fun to standerdise and quantify calories, protein. As a vegan it is good to always have adequate nutrition, with the simplest preparation, on the go.
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Most relevant negative review
Jul 5, 2024
Verified review
Nightmare to deal with. Subscribed to a recurring plan only to be told after a couple of weeks the items I subscribed to were being discontinued. Fair enough, cancelled the order. Literally years later and after half a dozen requests and claims by Jake that they removed my personality information I still get monthly emails about my ghost order shipping and my name, address, contact details, payment inform listed in the email.
Just straight up lied about removing PII. Will be making complaint to the relevant GDPR authority. I'm sure a hefty fine will help them comply with regulations.
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Reviews for jakefood.com
Oct 2, 2024
Verified review
Last order from me
I ordered a keto batch because I wanted to refill and I never got issue about Jakefood before but this time the order was outdated so as eatable product it was not right for me I contacted the support great answer and apologizes they sent me over a new batch but I received again a outdated order ffs 2 times in a row they don't even check the freshness of their product or if it's outdated and now their website support is down so really really disappointed
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Answer by jakefood.com
Oct 2, 2024
Hi Jean-Francois! We apology for this! We ensure we always check our BBD on our meals. Unfortunately, we made the mistake of not checking the Keto meals properly. Can you send an email to info@jakefood.com so we can assist you further? Hope to hear from you.
Sep 24, 2024
Verified review
Jake Food it does not issue invoices for purchases and has very good customer service. Highly not recommended!
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Answer by jakefood.com
Sep 24, 2024
Hi Agnieszka!
Our apologies. We have sent you an update about your invoice. Have you received it? I will get back to you by mail to solve your problem.
Sep 12, 2024
Verified review
Money gone
They take your money and you dont get any product. Customer support is a joke: They never answer your email, they dont answer contact forms and they dont answer the phone. By the way, the shops phone number at "e-trusted website" is not working.
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Answer by jakefood.com
Sep 12, 2024
Hey! I just sent you an email about your order. We will solve it for you as soon as possible!
Sep 5, 2024
Verified review
Support never responded
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Answer by jakefood.com
Sep 12, 2024
Hi Arvydas,
Thanks for your review! When and how did you tried to contact us?
Aug 12, 2024
Verified review
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Aug 12, 2024
Verified review
I have not received my parcel.
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Answer by jakefood.com
Sep 9, 2024
Hi Alfonso, Can you email us at info@jakefood.com?
Jul 6, 2024
Verified review
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Jul 5, 2024
Verified review
Nightmare to deal with. Subscribed to a recurring plan only to be told after a couple of weeks the items I subscribed to were being discontinued. Fair enough, cancelled the order. Literally years later and after half a dozen requests and claims by Jake that they removed my personality information I still get monthly emails about my ghost order shipping and my name, address, contact details, payment inform listed in the email.
Just straight up lied about removing PII. Will be making complaint to the relevant GDPR authority. I'm sure a hefty fine will help them comply with regulations.
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Answer by jakefood.com
Jul 5, 2024
Hi Seamus! We are sorry to hear that you receive emails from us. Can you us an email to info@jakefood.com? I will make sure we will remove your data today.