jakefood.comReviews

Thanks for your feedback, it's appreciated. Everyone is of course allowed to have their own opinion and taste, but we are disappointed that you gave us 1 star based on this. We hope we can change your mind, if there's anything we can help you with, we'd love to hear from you through our customer service!

Thanks for your feedback. I'm so sorry for the inconvenience. The Original Bulk packaging in the flavour Coffee was unfortunately sold out very quickly after sending the first pre-orders of this new product. So it, unfortunately, took a little longer. Everything is now back in stock and your order has just been sent. ​We are absolutely not a scam. The shipping of your pre-order has unfortunately taken a little longer than expected, I hope you understand this happened because it's a pre-order of a new product. I've also contacted you through our customer service, again our apologies and enjoy your order! :)

Bedankt voor je feedback, dat wordt enorm gewaardeerd. Iedereen mag natuurlijk zijn eigen mening en smaak hebben, echter vinden we het wel jammer dat je ons 1 ster geeft enkel omdat je onze producten vies vindt. We hopen dat we je mening nog eens kunnen bijdraaien, als we je ergens mee kunnen helpen horen we het heel graag via onze klantenservice! :)

Thanks for your feedback! We usually respond to all messages that come in through our customer service department within 1-3 business days. I see in our customer service system that you sent us 2 emails on the same subject. 1 email of this has been answered as both were on the same subject. If your package has not been delivered by now, something has gone wrong with the carrier. Would you then like to send us an email, we will start an investigation for you, and we will send you the package again if you don't receive it quickly. Hopefully, this clears some things up. If you have other questions, don’t hesitate to reach out!

Thanks for your feedback! Unfortunately, those are the rules from the Canadian government which we can not avoid. For Canada: 10.5% import duties + brokerage fee (C$10-26) + HST/GST/PST will be levied. Hopefully, this clears some things up. If you have other questions, don’t hesitate to reach out!

I'm sorry to hear that you don't like the texture of our bars or the taste of our coffee shake. High protein bars often contain glycerol as a humectant, but this also has a laxative effect. Therefore, the vitaminbar may feel slightly grainy as the bar does not contain glycerol. Everyone has their own preferences, of course. Therefore we really appreciate your feedback. However, we are disappointed that you rated us poorly because of this.