jakefood.comReviews:
68 reviews in the last 12 months537 total reviews
4.00
Good
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Most relevant positive review
Aug 1, 2024
Verified review
The product is revolutionary. I was able to lose 3% body fat percentage and gain muscle last month. I gave some bags to friends and family for them to try it out. The waiting time from order to shipping from the Netherlands was too long (3 weeks). Ordered on the 4th, only shipped on the 23rd and arrived on the 29th July). As an autist it is fun to standerdise and quantify calories, protein. As a vegan it is good to always have adequate nutrition, with the simplest preparation, on the go.
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Most relevant negative review
Jul 5, 2024
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Nightmare to deal with. Subscribed to a recurring plan only to be told after a couple of weeks the items I subscribed to were being discontinued. Fair enough, cancelled the order. Literally years later and after half a dozen requests and claims by Jake that they removed my personality information I still get monthly emails about my ghost order shipping and my name, address, contact details, payment inform listed in the email.
Just straight up lied about removing PII. Will be making complaint to the relevant GDPR authority. I'm sure a hefty fine will help them comply with regulations.
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Reviews for jakefood.com
6 days ago
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it's a great meal supplicant, easy to make, relatively cheap and it helps the environment afaik
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13 days ago
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Great food and Good service!
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Answer by jakefood.com
9 days ago
Great to hear!
Sep 28, 2024
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Sep 28, 2024
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Sep 23, 2024
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Great product, but..
Great product, but speed of delivery could be better...
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Sep 16, 2024
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Sep 15, 2024
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For the most part a good and useful product. I just wish that it weren't so salty.
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Sep 12, 2024
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Sep 10, 2024
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Sep 4, 2024
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Sep 2, 2024
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Sep 1, 2024
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Great products, and great services. I have been a permanent customer for more than 4 years and have never been disappointed.
If there were any questions or ambiguities, the service has always behaved quickly, competently and friendly. From me a great praise and thanks for the great work!
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Aug 31, 2024
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Aug 29, 2024
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It has sucralose and other additives that are bad for you. And the flavour is meh. I won’t be buying it again.
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Answer by jakefood.com
Sep 12, 2024
Hey Ana! Thanks for your feedback! The Sucralose is our product is very minor, and not near a dose that makes it bad for our health, but thanks for sharing your thoughts! Which flavor did you had? Taste is something personal, and we try our best to develop flavors that suit most of our customers
JR
Jason R.
Calgary
Aug 28, 2024
Verified review
I’ve always been happy with the quality of Jake products and the phenomenal customer service team.
Would love to see improvements to the subscription options to allow editing upcoming orders. I feel bad canceling a subscription only so I can order different flavours/products.
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Answer by jakefood.com
Sep 9, 2024
Thanks for the feedback Jason! We are just as happy with you as a loyal customer!
Aug 28, 2024
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Yvon R.
Groningen
Aug 26, 2024
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AA
Andreea A.
Vâlcea
Aug 26, 2024
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Aug 23, 2024
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Could have better texture
Nutrients are good, taste is fine, but texture and looks is not appealing.
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Answer by jakefood.com
Sep 9, 2024
Thanks for the feedback Rainer! What do you mean with the looks?
Aug 20, 2024
Verified review
The product and service quality is unstable
The product quality differs from shipment to shipment, there is room for continuity of taste and structure as well as for the quality of packaging.
The shopping process is wild and and the subscription service a mess. In stock does not have to mean in stock, but it does sometimes.
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Answer by jakefood.com
Sep 9, 2024
Thanks for the feedback Martin! We are striving to improve on these things you mentioned. If you have more to share please feel free to mail to info@jakefood.com so we can solve your problems. :)