tinybuddy.eu- Logo - reviews

tinybuddy.eu
Reviews:

428 reviews in the last 12 months1,262 total reviews  

4.32
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: Apr 12, 2022
The Trustmark indicates trustworthy online retailers.
tinybuddy.eu fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Jan 11, 2024
 Verified review
Good experience with this website twice. Vegan snacks available for my dog, purchased an elevated dog bowl which is great aesthetic and for my dog to not have to bend her neck so much, a nice couch bed for her to sit near me as she likes to be close but not affectionate and I like my couch to stay relatively hair free and I have purchased a dog coat too. Overall good experience. Haven't needed to return anything yet so not sure what that would be like. Delivery time has been good from mainland europe to ireland.

Top negative review

Jun 22, 2023
 Verified review
Items took forever to ship out and once they did ship out they are taking ages to arrive? Ordered June 9th and it is June 22th, still nothing has arrived? Very unhappy about this.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for tinybuddy.eu

Sort by  
Latest first
(32)
(8)
(55)
Reset
Dec 30, 2023
 Verified review
Bonjour Il faut accélérer la prise en charge de la commande et l'expédition. Les frais de livraison sont très chers et 5 jours après ma commande elle n'était pas expédiée.
Report review
Dec 29, 2023
 Verified review
Première commande n'était pas spécifié qu'il y avait pas le hub... Deuxième commande pour le hub Le suivi de colis est très obsolète je ne sais pas où est mon colis toujours pas arrivé ni quand celui-ci j'espère arrivera. Depuis le 22 décembre il serait toujours en Suède suivant les faibles informations en ma possession
Report review
Dec 28, 2023
 Verified review
Still waiting on my order for nearly 2 wks
Report review
Dec 26, 2023
 Verified review

They cancelled my order after 6 days

6 days after i placed an order, I received an email informing me that they could not ship to my country (Greece_. I don't understand why was i then able to place an order for Greece in the first place (they claim to send all through Europe) and why did it take 6 days before they could let me know.
Report review
Dec 24, 2023
 Verified review
We have not received our order and they haven’t replied to our emails
Report review
Dec 21, 2023
 Verified review
Please send the order to Latvia by Eksprespasts, DPD, DHL or Venipak. If you send something big (bigger than a letter envelope) by Latvijas Pasts it's mean that the people have to go to Pasts point yourself, because Latvijas Pasts don't bring the orders by the adress that you wrote.
Report review
Dec 20, 2023
 Verified review
Report review
Dec 20, 2023
 Verified review

It was ok

I haven't received an order confirmation first. After contacting the costumer service they resolved it. Costumer service was fast and friendly. But it took them 7 days send the order away + shipping time.
Report review
Dec 20, 2023
 Verified review
Report review
Dec 18, 2023
 Verified review
Send a email or ms that the delivery arrive! The produt is ok.
Report review
Dec 18, 2023
 Verified review
Report review
Dec 18, 2023
 Verified review
Never again
Report review
Dec 18, 2023
 Verified review
No he recibido mi pedido
Report review
Dec 17, 2023
 Verified review

Avoid! Waste of time

Avoid! Ordered 15th Nov, nothing shipped out,messaged, turns out one item not in stock.. Will be 23rd, waited, delayed again til 28th asked to send separate they said no. Asked to cancel the delayed item, they said klarna sorts the refunds and I have to ask them. Waited weeks for the sent items, tracking with postnord not working, nothing arrived told to wait til 12th Dec and they will help. 12th Dec I asked to resend but with dhl, they refused and said refund only an will take further 5 days. Waste of time! Avoid this awful company
Report review
Dec 16, 2023
 Verified review
Report review
Dec 7, 2023
 Verified review
I ordered on 23-Nov and the website said the product was in stock. Email from company at the end of November saying product was out of stock and they were waiting on delivery. Order only dispatched 07-Dec so a 2 week wait from ordering to shipping. I have since ran out of cat food and had to buy a stick locally at large expense. I would be hesitant to order again.
Report review
Dec 5, 2023
 Verified review
Report review
Dec 4, 2023
 Verified review
I’m still waiting for my order with no update from tinybuddy.
Report review
Dec 2, 2023
 Verified review
Confirmation mail not recieved No updates on shipment
Report review
Nov 28, 2023
 Verified review

Closest thing to a scam

I think they are the closest thing to a scam! Awful experience with return policy, I have sent items weeks ago and never heard back. Prior to this, huge confusion and poor customer service (although people answering are kind, the general customer service is shameful)
Report review