Review summary
Many customers are pleased with the fast shipping, friendly and responsive customer service, high-quality products, straightforward ordering process, competitive pricing, and clear communication and tracking. These positive aspects are frequently highlighted as reasons for satisfaction with the shopping experience. However, some customers report delivery delays, lack of shipment updates or tracking numbers, unresolved customer service issues, problems with order status or booking, and in some cases, orders never being received without adequate resolution or communication. These areas are often mentioned as points for improvement.
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How Trusted Shops prevents fake reviewsReviewstinybuddy.eu
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Verified
Accurate and reliable company
I ordered food for my dogs. I didn't know this company, but they have a very reasonable price, without transportation cost. The food arrived within a few days. I was informed for the delivery day and I will order again.
Reply from tinybuddy.eu
Hello,
Thank you so much for your kind feedback! We’re really happy to hear that you are satisfied with the price, delivery, and the updates along the way. We truly appreciate that you chose to try us, and we look forward to welcoming you back again!
I wish you a nice day! 🌸
Greetings, Tinybuddy
Verified
The process to make the order was easy. All was Ok.
But, 10 days after, I didn’t receive the product yet… I don’t know if this is normal or not.
Reply from tinybuddy.eu
Hello,
Thank you for your feedback!
I'm sorry to hear that you haven't received your order! I see that you've been in touch with us via email, and we've been assisting you with this matter.
I wish you a nice day!
Regards, Tinybuddy
Verified
This time delivery was fast, but package didn't delivered at home, it was taken to the pick up point approx 3 km and 35min walking distance
Reply from tinybuddy.eu
Hello,
Thank you for your feedback! We’re glad to hear that the delivery was fast.
I can see that you selected delivery to a pickup point in your order, but we still apologize that it was not as expected and that the pickup location is further away than you would have preferred.
I wish you a nice day! 🌸
Greetings, Tinybuddy
Verified
Harnas Treponti for micro dogs
Personally, I have had a good experience with Tinybuddy. They respond quickly and well to emails. I was well informed about the shipped order and received it in good order within a few working days.
Reply from tinybuddy.eu
Hi,
Thank you so much for your kind review! We’re really happy to hear that you’ve had a good experience with us and that you felt well informed and received your order quickly and in good condition.
I wish you a nice day! 🌸
Greetings, Tinybuddy
Verified
good communication
I had a problem with the delivery of my package. After I contacted the company, my package was resent.
Reply from tinybuddy.eu
Hello,
Thank you for your kind feedback! We're so glad to hear that you're satisfied with our customer service and that we were able to help you with a new package.
I wish you a nice day!
Regards, Tinybuddy
Verified
I make a purchase from Bulgaria 🩷
I make a purchase from Bulgaria. The delivery was very fast and the product with high quality.
Thank you!!!
Reply from tinybuddy.eu
Hi,
Thank you for your wonderful review! We’re so glad to hear that you’re happy with your order and what an incredibly cute dog!
I wish you a nice day! 🌸
Greetings, Tinybuddy
Verified
great satisfaction
Excellent communication. I was informed about every change in the order. Fast processing of my order
Reply from tinybuddy.eu
Hi,
Thank you for your nice review!
I wish you a nice day!
Greetings, Tinybuddy
Verified
Goods products , quick delivery .
Goods products , quick and easy order process and also quick delivery
Reply from tinybuddy.eu
Hello,
Thank you for your feedback! We're glad to hear that you're satisfied with the product and that the ordering process was easy.
I wish you a nice day!
Regards, Tinybuddy
Verified
I can't answer fairly because I din't receive the order yet.
My 3 stars refers only the order booking which was very easy to do.
I'll be glad to redo my information after receptio. :)
Reply from tinybuddy.eu
Hello,
Thank you for your review! I’m sorry to hear that you haven’t received your order.
Please feel free to contact our customer service at help@tinybuddy.eu, and we’ll help you track your order.
Greetings, Tinybuddy
Verified
Great food!!
Good customer service, and my cats love the wet food!!!
Reply from tinybuddy.eu
Hi,
Thank you for your kind feedback! We're so glad to hear that your cat is enjoying the food.
I wish you a nice day!
Regards, Tinybuddy
Verified
Great customer expirience
Fast responses on email, free delivery and overall great customer expirience!
Reply from tinybuddy.eu
Hello,
Thank you so much for your kind feedback! We’re really happy to hear that you are satisfied with our fast email responses, free delivery, and your overall customer experience. We truly appreciate you taking the time to leave a review!
I wish you a nice day!
Greetings, Tinybuddy
Verified
Bought a chip reader, correct price, rather fast delivery. Very good packaging.
Reply from tinybuddy.eu
Hi,
Thank you for your nice review!
I wish you a nice day! 🌸
Greetings, Tinybuddy
Verified
An excellent range of products and at great prices. I live in southern Portugal and orders take a short while to come but worth waiting for.
Reply from tinybuddy.eu
Hi,
Thank you so much for your kind words! We’re glad to hear that you’re happy with our product range and prices. We really appreciate your patience with the shipping time to southern Portugal and hope you enjoy your purchases!
I wish you a nice day! 🌸
Greetings, Tinybuddy
Verified
Easy to order and quick delivery. I cannot say what should be done better. Everything is fine.
Reply from tinybuddy.eu
Hello,
Thank you very much for your kind review. We’re glad to hear that the ordering process was smooth and that the delivery was quick. We truly appreciate your feedback.
I wish you a nice day! 🌸
Greetings, Tinybuddy
Verified
Super snuggly !
This bag is great -- light, attractive, and practical! Super snuggly, too! Ordering and delivery, easy and reliable.
Reply from tinybuddy.eu
Hi,
Thank you so much for your lovely review! We’re so happy to hear that you’re pleased with the bag and that the ordering and delivery felt easy and reliable.
And the photo of your dog in the bag, it looks so cozy and comfortable, what a perfect fit! 😊
I wish you a nice day! 🌸
Greetings, Tinybuddy
Verified
Se vším jsme naprosto spokojeni. Komunikace a rychlost dodání až k nám je nejlepší a výrobek je za super cenu. Jelikož jsem tuto klec dostala jako dárek sestavení proběhne až na vánoce :-)), ale rozbaleno a vše v pořádku, foto tedy zatím nemám, ale dodám později.
Reply from tinybuddy.eu
Hi,
Thank you for your wonderful review! We’re thrilled to hear that you’re completely satisfied with everything. It’s great to know that communication, delivery speed, and the product itself met your expectations.
I wish you a nice day! 🌸
Greetings, Tinybuddy
Verified
I loved to melody, got stuck in my head and a few sentences hit home.
Reply from tinybuddy.eu
Hi,
Thank you for your nice review!
I wish you a nice day! 🌸
Greetings, Tinybuddy
Verified
Highly recommend
The litter lifter is by far the best litter scoop I've ever had. I've used these for years now and they hold up a long time. Surprisingly, it truly makes quite a difference in time that's needed to clean the litter box. Highly recommend.
Quick delivery, clear communication by the company.
Reply from tinybuddy.eu
Hi,
Thank you so much for your wonderful review! We’re thrilled to hear that the litter lifter has made cleaning the litter box easier and that it’s held up well over time. Your recommendation means a lot to us!
We’re also glad that you were happy with the quick delivery and our communication.
I wish you a nice day! 🌸
Greetings, Tinybuddy
Verified
Arrived on time,fitted it straight away,no problems,does it’s job!Thanks very much!
Reply from tinybuddy.eu
Hi,
Thank you for your review. We’re pleased to hear that your order arrived on time and worked perfectly right away!
I wish you a nice day! 🌸
Greetings, Tinybuddy
Verified
Thanks to customer service
I appreciate the customer service support. There was an issue with my order and it was not send at all so I was offered a discount with the free shipping for the new purchase. Thanks for the solution!
Reply from tinybuddy.eu
Hi,
Thank you for your feedback! We’re glad we could resolve the issue with your order and that you were happy with the solution. We appreciate your understanding and hope you enjoy your new purchase!
I wish you a nice day! 🌸
Greetings, Tinybuddy