tinybuddy.eu

Reviews:

6 days after i placed an order, I received an email informing me that they could not ship to my country (Greece_. I don't understand why was i then able to place an order for Greece in the first place (they claim to send all through Europe) and why did it take 6 days before they could let me know.

We have not received our order and they haven’t replied to our emails

Never again

No he recibido mi pedido

Avoid! Ordered 15th Nov, nothing shipped out,messaged, turns out one item not in stock.. Will be 23rd, waited, delayed again til 28th asked to send separate they said no. Asked to cancel the delayed item, they said klarna sorts the refunds and I have to ask them. Waited weeks for the sent items, tracking with postnord not working, nothing arrived told to wait til 12th Dec and they will help. 12th Dec I asked to resend but with dhl, they refused and said refund only an will take further 5 days. Waste of time! Avoid this awful company

The order was shipped as promised - on December 11th. The delivery was supposed to take up to 5 business days. On December 17, according to tracking, the parcel is still in the mail terminal in Sweden. It's unlikely that the package will arrive before Christmas, when I'm going on vacation. That means I won't be able to get it. Very sorry

I ordered on 23-Nov and the website said the product was in stock. Email from company at the end of November saying product was out of stock and they were waiting on delivery. Order only dispatched 07-Dec so a 2 week wait from ordering to shipping. I have since ran out of cat food and had to buy a stick locally at large expense. I would be hesitant to order again.

I’m still waiting for my order with no update from tinybuddy.

Confirmation mail not recieved No updates on shipment

I think they are the closest thing to a scam! Awful experience with return policy, I have sent items weeks ago and never heard back. Prior to this, huge confusion and poor customer service (although people answering are kind, the general customer service is shameful)

Equipment isn‘t received yet, question about shipment wasn‘t answered yet Sind 3 days

Still waiting on my purchase. Very quick to take the money . Still no item 7 days after purchase

When I was placing order the website claimed that the product is available and will be shipped at the latest within two days. After three days of waiting nothing had happened but I got an email from customer service stating that the product is not available and the new batch will arrive after four days. The order was shipped one day later after their informed new batch arrival date - so it was shipped eight days after placing the order. Now, 12 days after ordering I still haven't got it and customer support is not willing to give any compensation. I had to buy food for my dog from another place since it was not delivered in reasonable time even though I had calculated quite a lot of "error marginal" for the delivery time. Wouldn't be a big issue If the food was just ordinary stuff but on this case it's special veterinary diet food which is not widely available and I had to go a long way to get it from brick and mortar pet store.

Bad when you are asked for a review before your item has arrived. Ordered a week ago and still waiting...

My order never arrives, always will come a new delay..

My order didn’t arrived and the answer that I got was - so wait 14 days when I asked to check where is my package

Ordered food a week ago today and still hasn’t shipped. Been advised the food is out of stock and I questioned why it’s even allowed to be bought on their site. Requested my refund

Ordered a dog harness nowhere did it say thet they would only deliver withiun the EU - this should be made obvious. Then you get mails in Dutch a language I do not speak. Also no refund after 8 days but quick enough to take the cash. Very poor service