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Top positive review
Jan 11, 2024
Verified review
Good experience with this website twice. Vegan snacks available for my dog, purchased an elevated dog bowl which is great aesthetic and for my dog to not have to bend her neck so much, a nice couch bed for her to sit near me as she likes to be close but not affectionate and I like my couch to stay relatively hair free and I have purchased a dog coat too. Overall good experience. Haven't needed to return anything yet so not sure what that would be like. Delivery time has been good from mainland europe to ireland.
Items took forever to ship out and once they did ship out they are taking ages to arrive? Ordered June 9th and it is June 22th, still nothing has arrived? Very unhappy about this.
Ordered a dog harness nowhere did it say thet they would only deliver withiun the EU - this should be made obvious. Then you get mails in Dutch a language I do not speak. Also no refund after 8 days but quick enough to take the cash. Very poor service
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Oct 21, 2023
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Answer by tinybuddy.eu
Nov 15, 2023
Hi!
Thanks a lot for the review! 🌸
Best regards, Smilla
Oct 21, 2023
Verified review
Tracking code did not work, still fast delivery
Tracking code did not work… delivery was still pretty fast.
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Oct 17, 2023
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Délais de livraison inadmissible.commande passé le 6 octobre, toujours pas livré le 17 octobre.
Mes croquettes doivent peut être être livré à pied...
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Answer by tinybuddy.eu
Nov 15, 2023
I am sorry that the delivery took so long, I apologize for that! I see that you received your order on October 17.
I hope you were happy with your order.😊
I wish you a nice day!🌸
Best regards Smilla
Oct 16, 2023
Verified review
Please change the packet service DHL. They NEVER deliver the packages to my home address. They don't even call or try to ring the doorbell, they just ignore the delivery to home.
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Oct 13, 2023
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Kauf von Katzentoiletten
Die drei Katzen Toiletten sind leider in zwei Sendungen verpackt worden. Somit kam ein Teillieferung nach Bestellung am 6 Tag und die zweite Lieferung erst nach 12 Tagen. Außerdem könnte die Ware besser verpackt werden.
S.Marchionno
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Oct 10, 2023
Verified review
The product was very reasonably priced but the shipping was fairly high, I understand it is probably due to the weight and can't be helped.
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Oct 8, 2023
Verified review
Good service
My order was shipped and recieved in a blink of an eye. (Netherlands).
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Answer by tinybuddy.eu
Nov 14, 2023
Hi,
Thank you for the nice review! Great to hear🌷
Best regards, Sara
Sep 28, 2023
Verified review
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Answer by tinybuddy.eu
Nov 15, 2023
Hi!
Thanks a lot for your review! 😊
Best regards, Smilla
Sep 27, 2023
Verified review
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Sep 24, 2023
Verified review
Pâtée pour chiot
Le produit est excellent dommage le délai de livraison un peu long
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Answer by tinybuddy.eu
Nov 15, 2023
Hi!
Thanks a lot for your feedback! I am sorry for the delay in delivery. I hope you are happy with your order🌸
Best regards, Smilla
Sep 15, 2023
Verified review
I have not received my goods yet.
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Answer by tinybuddy.eu
Nov 15, 2023
Hi
I saw that you have received your order. I really hope you were happy with your order. I hope you have a great day!😊
Best Regards, Smilla
Sep 10, 2023
Verified review
Quick response
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Answer by tinybuddy.eu
Nov 15, 2023
Hi!
Thanks a lot for your feedback! 😊
Best regards, Smilla
Sep 6, 2023
Verified review
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Aug 26, 2023
Verified review
Have not received it
I can't tell you anything as I still have not received my order
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Aug 26, 2023
Verified review
Très déçu du support client. Ils ne donnent pas l'impression de vouloir vous aider. Le point de livraison était incorrect (en point relais alors que je suis sur avoir commandé à mon domicile) et la quantité livrée est incorrecte. Dommage, la première commande il y a 6 mois était parfaite
Very bad customer support. They don't give the feeling they want to help you. The point of delivery was incorrect (relay point but i'm sure i ordered to my private address for delivery) and the quantity delivered is not correct. Pitty, my first order 6 months ago was perfect.
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Aug 18, 2023
Verified review
Order placed on the 7th and not received by the 17th, customer service contacted to explain non receipt only to receive notification that order had only been sent to DHL on the 18th and delivery could take another four days. Shocking turnaround for a company which on its website suggests it has a prompt delivery for orders. Will not be using them again or recommending them to anyone
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Aug 18, 2023
Verified review
Very slow
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Aug 15, 2023
Verified review
No teceived
No received
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Aug 11, 2023
Verified review
Order still in transit so cannot provide meaningful feedback
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