tinybuddy.euReviews:
439 reviews in the last 12 months1,260 total reviews
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Top positive review
Jan 11, 2024
Verified review
Good experience with this website twice. Vegan snacks available for my dog, purchased an elevated dog bowl which is great aesthetic and for my dog to not have to bend her neck so much, a nice couch bed for her to sit near me as she likes to be close but not affectionate and I like my couch to stay relatively hair free and I have purchased a dog coat too. Overall good experience. Haven't needed to return anything yet so not sure what that would be like. Delivery time has been good from mainland europe to ireland.
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Top negative review
Jun 22, 2023
Verified review
Items took forever to ship out and once they did ship out they are taking ages to arrive? Ordered June 9th and it is June 22th, still nothing has arrived? Very unhappy about this.
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Reviews for tinybuddy.eu
Dec 26, 2023
Verified review
They cancelled my order after 6 days
6 days after i placed an order, I received an email informing me that they could not ship to my country (Greece_. I don't understand why was i then able to place an order for Greece in the first place (they claim to send all through Europe) and why did it take 6 days before they could let me know.
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Jul 19, 2023
Verified review
Do not buy anything via this webshop. I ordered, paid and only received order confirmation. After that there has been silence. I mailed and filled out a question form but did not receive any update or answer. This is a web shop that takes the money but does not deliver!
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Nov 28, 2023
Verified review
Closest thing to a scam
I think they are the closest thing to a scam! Awful experience with return policy, I have sent items weeks ago and never heard back. Prior to this, huge confusion and poor customer service (although people answering are kind, the general customer service is shameful)
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Oct 26, 2023
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DO NOT ORDER IF OUTSIDE EU
Ordered a dog harness nowhere did it say thet they would only deliver withiun the EU - this should be made obvious. Then you get mails in Dutch a language I do not speak. Also no refund after 8 days but quick enough to take the cash. Very poor service
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Jul 12, 2023
Verified review
Product not delivered yet though shipped end of June. No communication nor explanation from the delivery company (they just said it was delayed after I claimed) and no answer to my claim from tinybuddy.
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May 9, 2023
Verified review
Scratched leash delivered
I've ordered a Flexi leash, it came scratched with the package opened. Looks like someone's return.
The only reason i didn't return it as i needed a replacement urgently as the dog minder lost my leash.
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Jul 3, 2023
Verified review
Not a good experience
Used this website for the first time, never got any info about shipping. Still waiting to hear anything about my order. Worst, you can't even check anything about your order in their website.
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Aug 7, 2023
Verified review
Not shipped
It was confirmed the shipment would leave the warehouse withing 3 working days. 5 working days later, not shipped... Asked to cancel the order; customer service respons fast and friendly.
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Nov 3, 2023
Verified review
Avoid!
Ordered food a week ago today and still hasn’t shipped.
Been advised the food is out of stock and I questioned why it’s even allowed to be bought on their site.
Requested my refund
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Answer by tinybuddy.eu
Nov 15, 2023
Hi,
We apologize for the Inconvenience caused. We always work hard to deliver all orders to our customers as fast as we can. But sometimes our Suppliers also run into problems.
Don´t hesitate to contact us again at kundtjanst@tinybuddy.se.
Wish you a lovely day! Best regards 🌷
Oct 16, 2023
Verified review
Please change the packet service DHL. They NEVER deliver the packages to my home address. They don't even call or try to ring the doorbell, they just ignore the delivery to home.
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Dec 30, 2023
Verified review
Bonjour
Il faut accélérer la prise en charge de la commande et l'expédition.
Les frais de livraison sont très chers et 5 jours après ma commande elle n'était pas expédiée.
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May 14, 2023
Verified review
Nice people, bad service
Once the parcel did not arrive, the money was sent me quickly back though.
The second time... I expect not much from them, I am still waiting for my parcel...
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Oct 17, 2023
Verified review
Délais de livraison inadmissible.commande passé le 6 octobre, toujours pas livré le 17 octobre.
Mes croquettes doivent peut être être livré à pied...
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Answer by tinybuddy.eu
Nov 15, 2023
I am sorry that the delivery took so long, I apologize for that! I see that you received your order on October 17.
I hope you were happy with your order.😊
I wish you a nice day!🌸
Best regards Smilla
Jan 7, 2024
Verified review
It seems that my parcel was sent with an incomplete address and so was returned to sender by the Belgian post!! Still waiting…
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Aug 7, 2023
Verified review
Still no delivery, not even an email to say it’s being processed.
I sent an enquiry on your website and still nothing
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Nov 4, 2023
Verified review
My order didn’t arrived and the answer that I got was - so wait 14 days when I asked to check where is my package
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Jul 28, 2023
Verified review
No info about delivery. They don't respond to messages. Took the money and don't care about the customers.
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May 24, 2023
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Reeds meer dan week besteld en nog steeds niks ontvangen, ook mail gestuurd maar ook hier geen antwoord
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Nov 26, 2023
Verified review
Still waiting on my purchase. Very quick to take the money . Still no item 7 days after purchase
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Nov 26, 2023
Verified review
Equipment isn‘t received yet, question about shipment wasn‘t answered yet Sind 3 days
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