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Top positive review
Jan 11, 2024
Verified review
Good experience with this website twice. Vegan snacks available for my dog, purchased an elevated dog bowl which is great aesthetic and for my dog to not have to bend her neck so much, a nice couch bed for her to sit near me as she likes to be close but not affectionate and I like my couch to stay relatively hair free and I have purchased a dog coat too. Overall good experience. Haven't needed to return anything yet so not sure what that would be like. Delivery time has been good from mainland europe to ireland.
Items took forever to ship out and once they did ship out they are taking ages to arrive? Ordered June 9th and it is June 22th, still nothing has arrived? Very unhappy about this.
Hello!
Thank you for your review! 😊
Have a nice day, Tinybuddy Customer Service 🌸
Feb 5, 2024
Verified review
I did not get my order and I did not get my money back!
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Answer by tinybuddy.eu
Feb 14, 2024
Hello!
Thank you for your review! 😊
We are of course sorry that there was a problem with your order. If problems still persist, please contact our customer service via email.
Have a nice day, Tinybuddy Customer Service 🌸
Jan 11, 2024
Verified review
Good experience so far. Vegan options & nice quality products.
Good experience with this website twice. Vegan snacks available for my dog, purchased an elevated dog bowl which is great aesthetic and for my dog to not have to bend her neck so much, a nice couch bed for her to sit near me as she likes to be close but not affectionate and I like my couch to stay relatively hair free and I have purchased a dog coat too. Overall good experience. Haven't needed to return anything yet so not sure what that would be like. Delivery time has been good from mainland europe to ireland.
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Jan 17, 2024
Verified review
High quality products, positive returns experience
High quality products, which were reasonably priced. Smooth shopping, delivery and returns process through website. Products arrived on time and in perfect condition. Unfortunately, I had to return a very large item (my dog needs larger transport cage than I thought), which was very smooth using the return slip I printed off the website. Money returned as expected. (But do read the details about this, as it takes a couple of weeks.) I have ordered again, and am equally happy with those products.
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Answer by tinybuddy.eu
Feb 14, 2024
Hello!
Thank you for your review, how nice that you are satisfied with your experience with us, welcome again! 😊
Have a nice day, Tinybuddy Customer Service 🌸
Jun 18, 2023
Verified review
Highly recommend :)
Very good customer support, I had few questions before purchase, and all of them have been answered quickly on chat. My order was shipped even sooner than estimated, and since I needed a safe transport cage for my dogs urgently, I really appreciate that. In addition, free shipment from Sweden to Poland :) Highly recommend this store! I was a bit nervous about ordering from a different country, but now I can honestly recommend Tinybuddy :)
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Sep 22, 2023
Verified review
thanks for the products
The products were well packed and the delivery was reasonably fast to Finland. The dogs liked all the treats. It was a surprise that some of the products were packed loosely. It was really good for avoiding unnecessary packaging material and the dogs had a lot of fun when the dogs tore up the good-smelling empty transport package to pass the time ;)
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Answer by tinybuddy.eu
Nov 15, 2023
Hi!
Thanks a lot for your feedback, i'm glad to hear that! 😊
Best regards, Smilla
Sep 23, 2023
Verified review
Perfect customer service and delivery logistics!
I got an issue where my package could not be delivered to me due to holidays, it was sent back, I didn't even had to contact them and they sent me the package back without delays.
Also whenever I contact them I get a fast and nice response.
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Answer by tinybuddy.eu
Nov 15, 2023
Hi!
Thanks a lot for your feedback! 😊
Best regards, Smilla
Sep 7, 2023
Verified review
Poussette trixie pour chien
Produit correspond à la description maintenant a voir à l'usage.
Par contre le relais colis le narval a refusé le colis soit disant trop gros n'avait pas la place. C'est inadmissible, j'ai dû faire 40kms pour le récupérer dans un autre relais.
Vraiment de mauvaise foi car colis pas gros.
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Dec 21, 2023
Verified review
Please send the order to Latvia by Eksprespasts, DPD, DHL or Venipak. If you send something big (bigger than a letter envelope) by Latvijas Pasts it's mean that the people have to go to Pasts point yourself, because Latvijas Pasts don't bring the orders by the adress that you wrote.
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Sep 29, 2023
Verified review
The customer service is the best!
The staff at Tinybuddy has been lovely! Extremely friendly and helpful, I'm so grateful. I had an issue with the delivery and they helped me out straight away.
They have an incredible range of product and my dog absolutely adores the toys I got for him.
Strongly recommended!
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Answer by tinybuddy.eu
Nov 15, 2023
Hi!
Thanks a lot for your feedback! 😊
Best regards, Smilla
Jun 8, 2023
Verified review
Very good quality and design
I initally ordered the size small harness for my Schnoodle (miniture schnauzer & miniture poodle mix) but unfortunately I had to go up a size.
Quality and design is very good.
I reordered the next size up.
Looking forward to recieving my order.
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Jan 26, 2024
Verified review
Very helpful. For my corgi it’s been quite a challenge to find the right size winter/rain coat. But I’ve received all the support necessary which makes me return to Tinybuddy.eu because of the service, even though I live in another EU-country…
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Answer by tinybuddy.eu
Feb 14, 2024
Hello!
Thank you for your review! 😊
How nice that we could help you and your dog! It turned out so nice! 😍
Have a nice day, Tinybuddy Customer Service 🌸
Dec 15, 2023
Verified review
ProPlan Lifeclear delivered with love
We were searching for ProPlan Life clear, first time was out of stock and the seller returned the money. The bell worked well and the second time all went smoothly. Nicely packed and delivered reasonably quickly from Sweden to Lithuania :)
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Dec 12, 2023
Verified review
Som nadšená tým, že som pomerne dosť ušetrila, za stejné liečivo u nás zaplatim o 1/3 viac, čo je hodne. Tak isto ma príjemne prekvapila rýchlosť dodania, ani z niektorých shopov u nás nepríde tak rýchlo tovar. Ďakujem veľmi pekne
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Aug 11, 2023
Verified review
Biscuit gets her favourite treats on time
My cat Biscuit is very particular about her treats. She will only eat (and retain) the Monster freeze dried treats. Tinybuddy always delivers them promptly and the price (outside of Norway where Monster resides) is reasonable.
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Nov 24, 2023
Verified review
Hi,i bought 10kg bag of royal canin at 70 euro (no discount),i see u have 20% discount for the same item at 69 euro,only 1 euro discount for black friday,this doesn't work out,
Regards mark
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