tinybuddy.euReviews:
428 reviews in the last 12 months1,262 total reviews
Good
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Top positive review
Jan 11, 2024
Verified review
Good experience with this website twice. Vegan snacks available for my dog, purchased an elevated dog bowl which is great aesthetic and for my dog to not have to bend her neck so much, a nice couch bed for her to sit near me as she likes to be close but not affectionate and I like my couch to stay relatively hair free and I have purchased a dog coat too. Overall good experience. Haven't needed to return anything yet so not sure what that would be like. Delivery time has been good from mainland europe to ireland.
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Top negative review
Jun 22, 2023
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Items took forever to ship out and once they did ship out they are taking ages to arrive? Ordered June 9th and it is June 22th, still nothing has arrived? Very unhappy about this.
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Reviews for tinybuddy.eu
Oct 8, 2023
Verified review
Good service
My order was shipped and recieved in a blink of an eye. (Netherlands).
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Answer by tinybuddy.eu
Nov 14, 2023
Hi,
Thank you for the nice review! Great to hear🌷
Best regards, Sara
Sep 28, 2023
Verified review
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Answer by tinybuddy.eu
Nov 15, 2023
Hi!
Thanks a lot for your review! 😊
Best regards, Smilla
Sep 27, 2023
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Sep 24, 2023
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Pâtée pour chiot
Le produit est excellent dommage le délai de livraison un peu long
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Answer by tinybuddy.eu
Nov 15, 2023
Hi!
Thanks a lot for your feedback! I am sorry for the delay in delivery. I hope you are happy with your order🌸
Best regards, Smilla
Sep 15, 2023
Verified review
I have not received my goods yet.
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Answer by tinybuddy.eu
Nov 15, 2023
Hi
I saw that you have received your order. I really hope you were happy with your order. I hope you have a great day!😊
Best Regards, Smilla
Sep 10, 2023
Verified review
Quick response
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Answer by tinybuddy.eu
Nov 15, 2023
Hi!
Thanks a lot for your feedback! 😊
Best regards, Smilla
Sep 6, 2023
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Aug 26, 2023
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Have not received it
I can't tell you anything as I still have not received my order
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Aug 26, 2023
Verified review
Très déçu du support client. Ils ne donnent pas l'impression de vouloir vous aider. Le point de livraison était incorrect (en point relais alors que je suis sur avoir commandé à mon domicile) et la quantité livrée est incorrecte. Dommage, la première commande il y a 6 mois était parfaite
Very bad customer support. They don't give the feeling they want to help you. The point of delivery was incorrect (relay point but i'm sure i ordered to my private address for delivery) and the quantity delivered is not correct. Pitty, my first order 6 months ago was perfect.
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Aug 18, 2023
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Order placed on the 7th and not received by the 17th, customer service contacted to explain non receipt only to receive notification that order had only been sent to DHL on the 18th and delivery could take another four days. Shocking turnaround for a company which on its website suggests it has a prompt delivery for orders. Will not be using them again or recommending them to anyone
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Aug 18, 2023
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Very slow
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Aug 15, 2023
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No teceived
No received
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Aug 11, 2023
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Order still in transit so cannot provide meaningful feedback
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Aug 10, 2023
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Le sac de croquettes est arrivé avec pas mal de retard , rupture de stock dans vos locaux....
Mais très bon sav , J ai été bien informée !
Merci !!
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Aug 7, 2023
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Not shipped
It was confirmed the shipment would leave the warehouse withing 3 working days. 5 working days later, not shipped... Asked to cancel the order; customer service respons fast and friendly.
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Aug 7, 2023
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Still no delivery, not even an email to say it’s being processed.
I sent an enquiry on your website and still nothing
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Aug 6, 2023
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I Asked about my order nr 718401 but nobody answered me 😞
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Answer by tinybuddy.eu
Oct 10, 2023
Hi!
I am sorry for the late respond. :(
As we wrote at the website we had a high pressure during the summer, which contributed to late deliveries and response times.
I can see that the package has been delivered so I hope everything is ok by now. Please let us know if there's anything else we can help you with! 🌸
Best regards, Julia
Aug 4, 2023
Verified review
délai d'attente 5 jours pour recevoir mon colis
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Jul 28, 2023
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No info about delivery. They don't respond to messages. Took the money and don't care about the customers.
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Jul 28, 2023
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