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Top positive review
Jan 11, 2024
Verified review
Good experience with this website twice. Vegan snacks available for my dog, purchased an elevated dog bowl which is great aesthetic and for my dog to not have to bend her neck so much, a nice couch bed for her to sit near me as she likes to be close but not affectionate and I like my couch to stay relatively hair free and I have purchased a dog coat too. Overall good experience. Haven't needed to return anything yet so not sure what that would be like. Delivery time has been good from mainland europe to ireland.
Items took forever to ship out and once they did ship out they are taking ages to arrive? Ordered June 9th and it is June 22th, still nothing has arrived? Very unhappy about this.
Hi!
Thanks a lot for your review! 😊
Best regards, Smilla
Sep 6, 2023
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Jul 28, 2023
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Jun 19, 2023
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Dec 17, 2023
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Problems with delivery
The order was shipped as promised - on December 11th. The delivery was supposed to take up to 5 business days. On December 17, according to tracking, the parcel is still in the mail terminal in Sweden. It's unlikely that the package will arrive before Christmas, when I'm going on vacation. That means I won't be able to get it. Very sorry
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May 9, 2023
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Scratched leash delivered
I've ordered a Flexi leash, it came scratched with the package opened. Looks like someone's return.
The only reason i didn't return it as i needed a replacement urgently as the dog minder lost my leash.
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Oct 16, 2023
Verified review
Please change the packet service DHL. They NEVER deliver the packages to my home address. They don't even call or try to ring the doorbell, they just ignore the delivery to home.
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May 14, 2023
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Nice people, bad service
Once the parcel did not arrive, the money was sent me quickly back though.
The second time... I expect not much from them, I am still waiting for my parcel...
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Nov 26, 2023
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Still waiting on my purchase. Very quick to take the money . Still no item 7 days after purchase
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Jul 16, 2023
Verified review
Don't give my contact details to 3rd parties and expect me to be happy about it.
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